744 results found
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not happy, jan!
where are all the files i had in my account? how do i find the signed ones if they all have the same name and not that of the recipient? wtf did you do to the interface to make it such a load of ****!!! i am in the middle of sending out and receiving a large amount of contracts and i log in to find it has all changed and is useless. when will this be fixed? ( i rang your helpline to be told 'sorry' but no explanation or help!
1 vote -
Adobesign interface is disorganized and not user-friendly
This new interface is AWFUL. Here are a few things that are missing:
- easy access to my templates
- easy access to my unsigned agreements
- no dashboard view/information of the signer (if all my agreements have similar names - I don't know which any of them belong to)
- easy view of all signed agreementsYou've designed this to look like dropbox... which makes no sense. We need to be able to access legal information on here. SORTING everything by date makes no sense at all.
Every year adobe makes updates to what was once echosign... and every…
1 vote -
cannot re-send files for signature from cloud
The option to re-send a file is no longer available. Please re-instate this vital feature.
Also, when viewing files, it was handy to have them sort into categories - waiting for signature, signed etc. this is no longer available either.1 vote -
sending reminders
How do I send reminders with the new document cloud interface???
1 vote -
Reminder
Put back the Reminder option.
1 vote -
Once again you change things without asking.
How can you improve the experience? Maybe stop breaking things and give some, or may be any warning whatsoever that you're going to completely drop applications from your service.
Yesterday I login to Adobe sign and it was the classic environment that was GASP useful and GASP had information relative to the task at hand... today I login to adobe sign and it' barely a glorified jump drive.
Where was the warning? Where's my documents older than 30 days? Where's any semblance that you people care one iota about your customers?
1 vote -
New Deisgn is Difficult
This new version is very difficult to navigate. You have to click for signature, and then filter by status just to see the documents you are awaiting signature from. Very poor design. Also, how do you remind people that they need to sign something, use to be so easy. Not happy with this new version at all.
1 vote -
reminder
please revert back to the old platform. This one is not user friendly.
HOW DO I SEND A REMINDER TO SOMEONE TO SIGN THE DOCUMENT?
1 vote -
Update is less efficient
When requesting e0signatures, we were previously able to add on a template before editing the pdf. That option is no longer here. Can you bring it back? With the current options I'll have to combine the files, organize the pages then request signatures which wastes time. This update is less efficient.
0 votes -
No way to delegate signature in desktop app
There is no way to delegate signature from one person to another in the Adobe app for Microsoft on my PC. I have to log in online to do so. For agreements that I have originated, if later decide one or more signatories should be swapped out.
0 votes -
ERROR EN EL SERVER, NO PERMITE SUBIR ARCHIVOS PARA FIRMAR ELETRONICA
AL INTENTAR SUBIR ARCHIVO PARA FIRMA ELECTRONICA SURGE EROR EN EL SERVER
0 votesHello German,
We wanted to let you know that the issue affecting document sending has now been resolved. You should be able to send documents for signature again without any problems.
We’re truly sorry for the inconvenience this caused and appreciate your patience while it was being addressed.
Please let us know if you’re still experiencing any trouble or if there’s anything else we can assist you with.
Sign in Acrobat Web Team
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Document signature delay (pre meeting preparation)
It would be great to be able to prepare a document for signature so that during an online meeting while discussing the document we can simply push it out to be completed...
if you have mulitiple documents, applications etc, they could be completed very quickly as opposed to sending them after the meeting and waiting for the clients to complete them.0 votesHello Daniel,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Thanks,
Sign in Acrobat Web Team
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Stop Resending the form
This form continues to send to the client daily even though it's already signed. Why????
0 votesHello Denise,
We understand you are encountering some trouble with our feature in Request e-signatures. We apologize for any inconvenience this may cause.
We are currently reviewing your case.
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Password issues with E-Signature
In the newest version, specifically for e-signature, you need to add the area to allows the document to come back to the sender password protected. IRS regulations require that documents be password protected.
We can send it out to the client with a password, but it no longer has the option to add a password when it comes back from Adobe saying the signatures are completed. I had to chat with one rep and call and speak to another to get it reverted to the old version in the app. Which I prefer to use my browser and no longer…
0 votesHello,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve and will definitely consider your request.
If you have any further questions or concerns, please do not hesitate to contact us.
Sign in Acrobat Web Team
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Automatic Name of your Adobe sign send for signature
Hello. the new adobe sign doesn't automatically make the name of the document the name of the first attached file. It automatically names it binder. Could you update this please
0 votesHello Jessica,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Thanks,
Sign in Acrobat Web Team
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Old Version Please
Adobe E-Signatures update is just as awful as the last time you tried to update. Please bring back feature to revert back to old version.
0 votes -
Mobile adobe sign
Be nice if we could actually use the template on the mobile side. To be able to send documents off for signature while traveling
0 votes -
allow email message to be edited
Why do you not allow Adobe sign to have the message that gets sent with the document for signing to be EDITED? Your customer service, who spent 20 minutes figuring it out because they had no idea, says we have to upgrade our plan to do. so you take every opportunity to swindle more money out of us. I am so disappointed in Adobe and your mediocre service, it makes me want to leave for a better service.
0 votes -
NEED BULK SELECT CANCEL REMINDER OPTION
no way to bulk cancel agreements that are set on reminders. total garbage. Need to add that feature yesterday. forget this AI **** it's useless just program good features into the tools
0 votes -
Editable Binder Documents
Edit one document in Binder / Correct Agreement.
Would like to request to allow for editing / removal of specific documents after sending an Agreement for Signatures.
Currently, when sending multiple Documents, the Agreement puts all documents into 1 binder. This proposes the issue of being unable to ammend / correct any documents after they have been sent. For example, sometimes a tenant will request a modification to be made to one of the lease documents. We would like to be able to remove that one document from the binder and add the new version without having to create a…
0 votes
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