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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


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202 results found

  1. Spammers are annoying

    I'd like to completely disable all notifications when somebody shared some documents with me.
    There are lot of spammers and I don't need their documents at all.
    How can I disable this feature?

    1 vote

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    Under review  ·  0 comments  ·  Share files  ·  Admin →
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  2. User Error or Security Breach

    I was alarmed to find a sensitive document shared in my Adobe cloud account. It would be good if it were harder to accidentally share a document, easier to unshare it, and possible to see the full sharing and viewing history of a file.

    1 vote

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  3. Complaint

    I have signed up for a plan of 24 pounds a month and it doesnt let me split documents, I cannot use anything from my plan. I am very disapointed

    1 vote

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  4. help

    send fies]

    1 vote

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  5. bad product all around

    Such a problematic cloud storage system... here are my reasons for abandoning adobe document cloud... never to use as core storage again.

    1. can't share folders - wow!
    2. no recovery for accidental deletes - wow!
    3. bulk downloads are so restrictive for size - wow!
    4. limited integrations to google / one drive - wow!

    So 90's in mentality...

    1 vote

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    Under review  ·  0 comments  ·  Share files  ·  Admin →
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  6. CMYK preview needed!

    The PDF proof I have on my hard drive appears to be in CMYK mode, whether it is or not - that's how it looks in Acrobat DC on my Mac. But I tested the Share function in the app by sending to my own email, so now I'm in my browser, looking at the proof I sent myself. And it all looks great, except completely wrong! That is, the colors are wrong. I'm looking at what looks like photos in RGB, but this should be CMYK. Isn't there a way to approximate CMYK in this web app where proofs…

    1 vote

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  7. PDF condiviso

    Non riusciamo più a vedere il PDF condiviso:
    _TTStecnico2021-22libroITlowTO DOv.4.pdf

    Ci potete siatemare?
    Grazie

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi M M,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  8. Date and Time

    There is no way to check the date and time I shared a file with a receipient. I would say this is fundamental information.

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Austin Rollinson,
    Thanks for reaching out. The feature to view date and time when a file is shared is not supported yet. We would be reviewing your request internally.
    Regards,
    Harshpreet

  9. Share Folders

    Why is it so difficult/impossible to share a folder?

    2 votes

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  10. Fix it!!

    You seem to have changed my plan so I can't send files the way I did in the past. You no longer allow a file to be sent to me or create a link for download

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi, 

    Thank you for contacting us. Can you please provide us with the following information to assist you better.

     1. Are you facing this error for all type of files?

    2. Is it possible to share the steps you are trying to share this file?

    Regards,
    Harshpreet

  11. Michaelholy901@gmail.com

    Google cloud permission to watch over

    3 votes

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  12. deliver to the communities

    @customnotificationsounds

    1 vote

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  13. Device limitations

    The device limitation is not suitable for an agency that utilizes multiple devices. Whoever I spoke with said we could up just Adobe Acrobat and that would solve the problem.

    We need to have a solution so more than two people can view PDF's at one time without kicking people/devices off.

    2 votes

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    0 comments  ·  Share files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Share the screenshot or description of what exact issue you're facing.

    2) If you want that more than two people can view PDF at same time, please refer mentioned steps for sharing a document:

    • Navigate to “Your Documents” section
    • Select the file you want share. You will see “Share with Others” and “Get a Link” option in right hand pane :
    • You can use any of the two options to share your file to others.
    • Also here’s an article to guide on sharing PDFs: https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html

    Let us know if this helps.

    Thanks,

    Harshpreet

  14. Excellent support system thanks for sharing

    Thanks for sharing your services

    1 vote

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  15. Things I miss in the updated version of PDF sharing

    Not sure why you took away the blue DONE button or why I can't see the drop-down menu of page numbers at the bottom of page so I can easily jump to other pages instead of scrolling, but can you bring both of those features back?

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Carolyn, 

    Thank you for contacting us.

    Can you please provide  us with the following information to assist you better:

    1. Is this happening for all files?
    2. Is it possible to share a screenshot of preview of file ?

    Regards,

    Harshpreet

  16. Comments disappeared from shared PDF

    I made comments before sharing this document and now the comments have disappeared. I can still see the highlights in the page thumbnails on the left, but they're not showing up on the actual pages.

    2 votes

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  17. Creating Link not working

    The create link is not working. I'm trying to create a link for 73KB file and it is not creating. Is there any limit on file size?. Could you please fix this looks like a bug

    2 votes

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    1 comment  ·  Share files  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hello Mudasir Syed, 

    Thank you for your feedback. There is no size limit on the file to share. To assist you better, can you please help to apprise with below information 


    1) Is it happening for all files or with any specific document only?

    2) Share the screenshot of the error that you are getting while trying to create the link

    3) System configuration that you’re using (browser name & OS )

    Hoping to hear from you soon.


    Regards,

    Harshpreet

  18. Yo

    Ghu

    1 vote

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  19. Confusing – frustrating

    How can I share my saved document with my post it notes visible to the person I share it with

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    Gathering Feedback  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Jennifer,

    Thank you for contacting us. Please refer mentioned steps for sharing a document:

    1. Navigate to “Your Documents” section
    2. Select the file you want share. You will see “Share with Others” and “Get a Link” option in right hand pane :
    3. You can use any of the two options to share your file to others. Please check attached screenshot for possible options.
    4. Notes added to the file would be visible after sharing as well.
    5. Also here’s an article to guide on sharing PDFs: https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html

    Let us know if this helps.


    Thanks,

    Harshpreet


  20. collaboration and sharing

    Provide users with the ability to share the contents of an entire folder. This is very important in business and government to be able to give a manager/supervisor permissions to view and comment on the entire contents of a folder.

    1 vote

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    0 comments  ·  Share files  ·  Admin →
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    AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Chad, 


    Thanks for reaching out. The feature to share the complete folder is not supported yet. We would be reviewing your request internally.


    Regards,

    Harshpreet

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