5265 results found
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Cant check privacy settings
Why can't I find privacy seetings to protect my infomation
1 vote -
1 vote
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Fill boxes moved in extension
When I open files in the extension on Chrome, the boxes to fill in the forms are not where they should be. If I open the same file in firefox (no extension) the boxes are where they ought to be.
It will only let me attach one file, so I've shown what it looks like with the extension in chrome.1 voteHello,
We are sorry that you are having trouble with this feature. We appreciate your feedback and will take it into account.
Thanks,
Adobe Acrobat Sign Team
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Features not working in web app but work in desktop
1) Page labels in the web app does not work the same as the desktop app. I would even say it does not work at all.
2) Bookmarks in the web app sometimes show and sometimes do not show. Sometimes Refreshing the page helps (the bookmarks appear), but then they dissappear again. I would say bookmarks are not being supported in the web app.
3) I cannot change the color properties of the bookmarks in the web app. If I have changed the color properties of a PDF in the desktop add to red, and then upload the pdf in…
1 voteHi Cynthia,
Thank you for contacting us. Please find reply below
- Can you please help to elaborate the issue you faced while using Page Labels? Meanwhile please find the documentation for Page Labels(Numbered Pages) on Acrobat Web https://helpx.adobe.com/document-cloud/help/number-pages.html to assist you with the feature on the web.
- For bookmark issue, Is the issue happening only on one file or happening for others also? Is it possible to share the file with us to look into this further?
- Sorry to hear that, Colour properties are not available in Web yet, it is highly recommended to use desktop for properties feature on bookmarks.
- We looked into details and found out your Acrobat Pro subscription on Enterprise profile is not active anymore, Only Acrobat web free service is enabled with your personal account.
Regards,
Acrobat Web team
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Embed videos won't play in shared PDF
I am really enjoying the shareable PDFs however it seems that if I have an embedded video in my PDF, it won't work on the online version. I'm not sure if this is a user error of if the feature is not supported. In any case I haven't been able to find any documentation on this.
1 voteHi Harry Taylor,
Thanks for reaching out to us. Currently, Acrobat Web doesn't support embedded videos.
We will be discussing your suggestion internally to determine how we can incorporate it into our future plans.
Regards,
Amit
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Need a more visible print and save option.
I found it hard to find the print and save options for this shared pdf. I eventually found them under the three dots menu, but I think they really should have been in the main navigation along with Edit, Convert and E-Sign. A print and save link there would make way more sense.
1 vote -
SW Failure
I exported an adobe doc to a Word DOCx. Word cannot open the file. This is not a great help folks.
1 vote -
The fill and sign templates are not opening for use, but instead show an error.
Need help with agreement templates - when attempting to use them, instead of loading it errors out. This happens frequently since the Adobe update/change to Adobe Acrobat.
1 vote -
Ggg
কাকা
1 vote -
Unable to Edit PDF
Unable to edit PDFs as the "Preparing Document" notice will not finish
2 votesHi Ekaterina Kingston,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Could you please share the workflow and file on which you faced the saving issue
Hoping to hear from you soon.Thanks,
Indu
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Signing Issue
I am on paying monthly for Adobe pro however for the last month, I have been unable to sign documents. When I try to sign, the bottom of the screen just says loading. I am getting very frustrated with the system.
2 votes -
Adobe Glitching: buttons not visible
I have been having a horrible experience with Adobe Pro for a number of months. I noticed that the program started to make my taskbar glitch and flash rapidly when turning the app on or opening a PDF. I also noticed that the top bar of the app doesnt have the "minimize, maximize or close" button visible. IF you click in the empty space they appear but the only button that responds is the close button. The app seems to struggle to run even when its the only program actively on. I did counltess things and the most recent fix…
1 vote -
very annoying
absolutely a pain in the neck. Sticks all the time. Supposedly you can save files to the 'creative cloud' (why do you not have names that links to your products - is this an acrobat cloud in which case why don't you call it that) and anyway despite saving no files appear. Really a very annoying app. And the basic and the pro and the reader and the DC - how many version of this thing are there?
1 voteHi Brenda Hannigan,
Thanks for your feedback. We apologize for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?
Regards
Amit
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Disable including attachments in email notifications
Dear team,
We would like the ability to disable including attachments with the email notifications in certain notifications because it is causing the inbox to fill up.
Regards,
1 voteHello,
We appreciate your feedback and will considere it for future updates.
Adobe Acrobat Sign Team
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Cookie Warning covers Click to Sign
Our end users are encountering a serious issues with the "Cookie Warning" box because it covers the final "Click to Sign" request and prevents them from finishing the electronic signing process. This has resulted in missed deadlines and huge frustration.
2 votesHello Ruth,
We are currently working on improving this experience thanks to your suggestion. Here are some helpx links related to this issue that might help you:
https://helpx.adobe.com/sign/using/esign-document.html
https://helpx.adobe.com/sign/how-to/for-signers.html
Thanks,
Adobe Acrobat Sign Team
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not able to use Adobe online fully even thought it is part of my plan
I have the After Effects plan, and it says I have access to Acrobat web version.. yet I cannot even combine PDF files online.. what the heck? is it included or not.
1 vote -
E-imza isteyemiyorum
Merhaba. E-imza isterken bu hatayı alıyorum;
Beklenmeyen bir hata oluştu. Tekrar denemek için sayfayı yeniden yüklemek mi yoksa ana sayfaya geri dönmek mi istersiniz?
1 vote -
Noël Erik Knaepen Mikael oneal
I need internet speed connection can you deliver this for the common good of human beingGebruik Alipay om de QR-code te scannen, u **** geld overmaken en mij toevoegenn certain exceptional circumstances, The Company may refund payments made by credit card. In this case, the funds will be refunded to the card that was used for the deposit. The Customer has the right to close his/her account at any Company will approve the account closure if: a. there are not active investments placed. b. time he/she wishes to. The There are no investigations underway associated with any of the terms…
1 vote -
Reselect, selected things
Dont make esc button the button to turn of selecting tool
1 vote -
changing language back to English
how do I change this back to english? google says to click on account which is Konto in German but I can't find it.
3 votes
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