Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Poor process

    This is my free trial and the process is very very poor! I'm not sure if this is how its work or just because it a free trial!!

    1 vote
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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  2. Remove participant from template

    It should be possible to remove a participant from a template

    2 votes
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    Need Info  ·  4 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  3. Your new UI sucks

    Your new layout is terrible. How do I resend a document for signature? I've looked everywhere - this is literally the most basic functionality of Adobe Sign and I can't find it. Terrible UI

    1 vote
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    Under review  ·  2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  4. Edit prefill data after agreement is sent (but before it is signed)

    It should be possible to edit prefill data after agreement is sent (but before it is signed) or copy prefill data to new agreement. For example, if I spend 30 minutes typing in the exact services offered on an SOW, and then send the agreement but the client doesn't like the terms of the SOW, I should be able to edit the SOW instead of having to start from scratch. At a minimum, it should be possible to copy an agreement to another agreement (as opposed to editing the original one), where the original agreement's prefill data is available to…

    1 vote
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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  5. Edit underlying document on template

    I wish it were possible to update the underlying document when editing signable fields. For example, if I spend 3 hours creating the perfect signable document, and then I detect an error in the underlying document, I don't want to have to spend 3 hours creating the perfect signable document again...I would like to be able to just replace the underlying document.

    1 vote
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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add signer while editing document

    It would really save me a lot of time to be able to add/remove signers while editing the signable document. Some documents have a thousand fields you have to add, and when you learn you've missed a signer, or added the wrong signer, you have to cancel and start all over again.

    1 vote
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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  7. Server Error

    Certain types of email address throw an error. I've come across this with two separate emails now and they both throw and error. The latest is this email.
    Anand.Nair@ust-global.com
    The last time I attempted to resolve this issue with a separate email I didn't get a resolution.

    1 vote
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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  8. Completion Deadline not available for requesting e signatures

    Hi I am using Adobe acrobat pro DC and while sending documents for e-signature, I am not able to set deadline while requesting signature. can you help me with that?

    1 vote
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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  9. 2 votes
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    2 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  10. Let the app stay on up to 10 minutes

    I have been using the request signature app for some time now. However, the program tend terminate your session after a few minutes- usually 2 to 3 minutes. This is a small window to be working with files especially when I can get interrupted by phone calls or other office activities. This is annoying and unproductive! Let the program stay on for up to 10 minutes before it shuts down due to inactivity

    1 vote
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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  11. Not adding a signature block if it was not necessary

    In sending a form out, I only needed initials and upon sending "send" the reminder popped up that a signature field had not been added and they would add a signature block. I'm waiting on the form to come back to see exactly where a signature block is added because I did not need signatures. Please update the system that it will not automatically add a signature block where it's not needed, or explain exactly what that pop up means.

    1 vote
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    Planned  ·  3 comments  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  12. It says confo

    What does it mean by compress

    1 vote
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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  13. Streamline process

    When using the Request Signatures Tool, it would be much better to go straight back to the add signer page instead of having to go back to the home page and selecting request signatures again. When you completing a high volume of invoices its two extra steps that aren't really needed

    1 vote
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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  14. Adobe Sign is not Loading

    Adobe sign is not loading. I have meetings tomorrow that require signatures. When will this is resolved?

    1 vote
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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  15. My templates keep disappearing from document cloud

    My templates keep disappearing from document cloud. Happens about ever 60 days or so.

    1 vote
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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  16. Reusable templates disappear

    I've made reusable templates twice but neither appear on the templates page that i get to from the left side bar.

    1 vote
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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  17. Sign Request Process improvement requirement

    Do you know how annoying it is that if the page limit is exceeded the entire email and attachements drop!
    Why is there also a page limit?
    I though you guys were the best at this.

    1 vote
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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  18. Good God!

    Please get Adobe to work CONSISTENTLY. It keeps freezing up on me and I can't get a day's work done in less than three days!

    1 vote
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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  19. Military Signatures

    When sending a document for signature to a .mil email address, the reciever is able to open the E-mail but unable to access the link. Is there a more military friendly way to ask for signatures?

    1 vote
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    Need Info  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  20. secure doc showing preview

    Documents with password security enabled are showing preview in "All Agreements"

    1 vote
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    1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
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