Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. How to convert bulk VCF files to CSV format?

    For VCF to CSV conversion, various solutions are available but an automated solution is the best to convert VCF files to CSV. And VCF to CSV Converter Tool is one of the most reliable and safe techniques for converting VCF contacts to CSV files. The tools are simple to use, and the entire procedure takes only seconds. No supplemental installation is required. Your data is safe and undamaged during the procedure. It offers a variety of features and perks that allow people to grasp the procedure without the aid of a specialist. Throughout the procedure, the data is kept safe…

    1 vote

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  2. Plurality

    "Select files"
    "Only one file can be compressed at a time".

    Plurals are off.

    1 vote

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  3. I need an eamil to explain my situation

    I need to contact someone at Adobe urgently on how to delte an agreement in Adobe Acrobat pro

    1 vote

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  4. stop pop ups

    Please stop the auto pop ups, they keep locking the app and I cannot study for law school

    1 vote

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  5. PDF to Image quality terrible

    PDF to image export quality is horrendous, even on Max. This is the case on the cloud or within Acrobat DC itself on Windows 10.
    Using an online tool like smallpdf has extremely better export quality for images, and thats free! Please fix this.

    1 vote

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    Hi,


    Thanks for reaching out and apology for inconvenience caused. In order to look into this further, can you send the file and settings that you using while converting to jpg?


    Regards,

    Shweta

  6. SET OPEN OPTIONS

    Why do I have to keep opening – SET OPEN OPTIONS to set how I want to see each one every time and save, for e.g.
    I have to keep setting each document to open by clicking SHOW THE PAGES PANEL AND THE PAGE, when this option should be available to set in the Preferences and there is nothing there to set it like that – needs sorting do something.

    1 vote

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  7. search function adobe sign doesn't work!

    why can i search certain document "in progress" or "in waiting for you" only? every time i search it goes back to ALL AGREEMENT AGAIN!

    the designe of new adobe sign is HORRIBLE

    1 vote

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  8. Unhelpful

    I have not been able to print for a couple months because of this problem. I don't understand why I am the only one having this problem but I receive no help and the only thing I receive is to pay this much a month. Maybe I would pay if someone could help me.

    1 vote

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    Hi Sarah,


    Thanks for reaching out and apology for any inconvenience caused. In order to help you further, can you please let us know what issue you are facing while taking a print? Are you seeing any error? If yes, then please share screenshot.


    Regards,

    Shweta 

  9. Need help with Adobe Reader

    My Adobe Reader doesn't work on my computer. I have no idea what I have done wrong to not allow it to work. I pay the extra for acrobat but need to use the Reader all of the time. Can you help me. Please respond to this email address or give me a phone number to call.
    cschwerman@aol.com

    thank you, christine schwermann

    1 vote

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  10. Why can I not access my account to view my plan and my invoices?

    Why can't I access my plans or invoices for my account?

    1 vote

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    Hi Delynn,


    Thanks for reaching out to us and trying Acrobat web. Regarding your question, there is a way to check for invoice and your current plan. Please follow below steps:

    1. Login to acrobat.adobe.com with your user

    2. After you sign in, click on profile icon at your top right corner

    3. Click on Adobe Account option below user name

    4. You will be redirected to a web page where you can check your plans and invoice under "Plans and payment" 


    Please try this out and ket us know if this still solves the issue.


    Regards,

    Shweta

  11. 1 vote

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    Hi Ahmed,


    Thanks for reaching out to us. Are you facing any issues while trying the tools? Please let us know uf we can help in anyway.


    Regards,

    Shweta

  12. PLan wont switch even afte paying

    This just keep pulling up my PDF Pack Plan, but I hve a Pro plan that I want to access

    1 vote

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    Hi Christy,

    Thank you for using Acrobat Web. After reviewing your comment I see that you are trying to access Acrobat Pro features. You can certainly do that by following the steps below.

    • Click on All tools located on the Acrobat Home page.
    • Now, click on Buy now button under Adobe Acrobat Pro listed under Apps.

    Please let us know if you still have issues with purchasing and accessing the Acrobat Pro plan.


    Regards,

    Acrobat Web Team

  13. Documents to sign wont appear after upload

    Trying to sign documents but when I upload them to sign they screen stays blank

    1 vote

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  14. not clear

    Compressed file not clear

    1 vote

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    Hi Zajil,


    Thanks for reaching out and apology for the inconvenience. In order to investigate further, could you please share the file with us if possible.


    Regards,

    Shweta

  15. TOO EXPENSIVE for lite users!!

    your product is WAY too expensive. $350pa - wth! no way i'd pay $30pm for something i use infrequently. If you had a more reasonable amount i would definitely consider it, but i will stick with free options for now.

    1 vote

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  16. INCORRECT FINAL INFO

    Your new version is messing up with my documents.
    I input "1" but the downloaded file shows "4"
    And this is not the only case.
    I have had to redo so many times to get the correct docs.

    1 vote

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  17. comment features too minimal

    Hi. Is that the only comment functions in Adobe? I attach a photo from pdf x-change editor (for comparison). It has easier and more comment functions

    1 vote

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  18. Too hard to cancel

    I need to cancel my plan immediately

    2 votes

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  19. Terrible Fill & Sign Experience

    I'm highly dissatisfied with this experience, I waited an extremely long time to fill out and sign two documents. The filling out process went fine, but when it went to signing everything fell apart. Somehow the system saved the document with a small signature, not the one I resized, and you can't fix/delete those after saving. Once I put an entirely new page in, the signature would go in fine, but then it would "save my changes" forever after it already said "Changes Saved" and then it wouldn't download correctly or print. I will never use this again.

    1 vote

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  20. Font size too big for boxes

    Your form filling is bad, the letters are too big for the input boxes so most of the form inputs are only partly elligible. You should include an option to change the size of the text.

    1 vote

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