Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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Acrobat Pro DC will not download - displays error message
Acrobat Pro DC will not download. I keep getting an error message - see attached.
3 votes -
使用できない
A dobe Export PDF を購入して一週間経つがまだ使用できない。
メールも送られてこないし、いまだに購入画面に移行するがどうなっているのか？
早期回答を求めます。1 vote -
Unable to process request Please contact customer support for help
Unable to process request
Please contact customer support for help5 votes -
Do not print fields convert to jpeg.
When I mark a form field to not print it does not print. That's good. Why is it that when I convert that pdf file to jpeg the same form field marked not to print appears in the pdf?
1 vote -
awful
Awful. upgraded to 1499 a month and STILL cant combine files. Terrible product
1 voteIt sounds like you’ve subscribed to Acrobat Pro. If you are still using Adobe Reader, you won’t see the combine features.
Instead, try downloading and installing Acrobat from this link instead: https://documentcloud.adobe.com/link/appcenter/
Additional help can be found at https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html
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Errors
HI,
I purchased your product and it is not converting the pdf files to word. As such you may wish to cancel my subscription please.1 vote -
Straight to send for signature
Would be cool to be able to print from my mac or PC straight into a "Send for Signature" document to then get signed.
1 vote -
Duplicate Option
It would be great to have a Duplicate feature in this so that you can simply update a version of a document. I do lots of review visits to the same people so the top elements would remain the same in a PDF.
2 votes
cfrench
responded
Hi Ben – It looks like you made this comment relative to creating a PDF file. Can you explain more about what you’re trying to do?
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Are you planning to implement commenting/discussing at document level when signing documents?
Are you planning to implement comments/discussions at document level?
1 votecfrench
responded
Hi Selim – can you tell us more about your scenario and how commenting when signing would help you?
Also, here’s some information about how to include a private message to a signer. Would that meet your need?
https://helpx.adobe.com/sign/kb/how-to-enable-and-use-private-messages-adobe-sign.html -
Deleting Multiple Files
You can't delete multiple review files at once. If you click one's check box it gives you an option to delete off to the right side. If you click another one that goes away and says "we can't combine, export, or create new files from shared items at this time" I'm just trying to delete them. It's a pain to delete so many at once and I don't want to clear all of them either.
2 votes -
Bring on the Insert Text and Replace text comment features
Document Cloud is pretty useless for my workflow that involves the cool new Import PDF Comments feature on InDesign.
Replacing text while collaborating in Document Cloud should be the backbone!28 votes -
skipping page numbers
I am unable to make PDF correction of pages being unorganized by slipping a few pages and not being formatted appropriately.
1 vote -
Converting PDF fails with no details as to why
Ive tried numerous times to export a pdf to word and it fails every time. There are no details as to why and no way to determine what has gone wrong. Add to the fact that there is no support avenue I am less than impressed with the cloud service.
1 vote -
Can't access received PDFs
this is horrible. I receive a document and sign up to look at it, but nothing is coming through.
2 votes -
Send message to all participants
Would be nice to be able to send a message to all participants.
Note: from the ... menu, I can copy a URL to the review and send out my own email, but it would be nice to be able to do easier from within the review.
2 votes -
I can not remove the Office 365 sheet from my PDF why is it hiding my document/ that is crazy!!!!! Yes
For some reason the Office 365 Doc was plastered over my PDF file/ that needs to be removed from my download- that is ridiculous!!!!!
2 votes -
Remove link dialog is not clear
I met with a customer today who accidentally clicked the "save link" button on a file that was shared with him. When he tried to remove the link he got the "remove link" dialog (see attached screenshot). It wasn't clear from the dialog whether he would lose access to the document if he chose to remove the link. In fact, he would still be able to access the document through the original share link. The action would only remove the item from the list of items shared with him on Document Cloud home.
2 votes -
Overprint is not working for sent for Review documents
Overprint is not rendered for the documents shared via Document Cloud. It means that the Review module have no use for the PDF's that are used in print production.
2 votes -
Comparing old and new files
Easily able to compare a previous version to the new version. And make the resolved issues still appear when reviewing.
Right now for review, the person has to click the on the previous proof link (the one they marked up with their comment) and the link for the new proof that was created and toggle back and forth between windows to make sure the changes they requested were made. Also, if they can't remember what changes they requested, any change that I mark as "resolved" disappears and you have to click the filter icon and click "resolved" to get them…
3 votes -
Change email address
I can not locate my account information to change my email address.
18 votes
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