599 results found
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my acrobat pro license is not recognized
i have a legacy device license and all other apps work. Acrobat is the only app that has stopped working and is stuck in trial mode.
1 vote -
Acrobat Pro DC repeatedly crashes after updating to Mac OS 10.14.2 (Mojave)
Acrobat Pro DC began crashing immediately and repeatedly after updating to Mac OS 10.14.2. (MBP 15/32GB/4TB/ 2018).
After searching Acrobat forums, it appears others have experienced this issue, albeit with prior updates of High Sierra.
My solution: I attempted a solution that was successful in one of the posts. I uninstalled Acrobat using the uninstall function of the application. I rebooted in 10.14.2 and then reinstalled Acrobat Pro DC. Acrobat Pro DC now works well, without apparent glitch and no crashes after 2 days of constant use since the uninstall/reinstall procedure.
2 votes -
Highlighting doesn't print
In previous versions, I could highlight text and the highlighting would print when the document was printed. Now it does not.
6 votes -
Make Accessible PDF's accessible.
The process to make a PDF accessible is overly complicated and buggy. Usually while doing this, something will go wrong and the only way to fix it is to close the document, open it again, do the same process and hope it works. This process should be as simplistic as possible so everything can be accessible.
46 votesHi Joel,
We are always working to make it a better of experience for our accessibility customers.
We’ll be adding the support of Undo/Redo in order panels and Reading Order Tool in our coming releases.
Can you please tell me why you need the Tags Panel and Reading Order to be merged.Thanks
Rachit. -
DDE command
I’m trying open a PDF at my laptop
But the PDF didn’t open... and shows me it1 voteI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using
Also some sample PDFs with which you are facing this issue. -
1 vote
The date field are not supported, If you are using Adobe Acrobat Classic 2015 -
Please confirm what version you are on.
Refer more https://helpx.adobe.com/in/acrobat/kb/support-for-image-and-date-fields-in-acroforms.html
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Hide "comment list"
How do you hide the 'comment list"? It pops up every time I try to make something and it doesn't automatically adjust the document and takes up so much of the screen. Very annoying.
3 votesPlease click on the small inward arrow near the comment list to collapse it.
Let us know if that works for you . -
Page Navigation
When using the arrows to scroll page by page through a file, the navigation arrows jump back and forth across the top of the page if the length of the page title differs, making it impossible to quickly click through the document without chasing the arrows around. This is a clear oversight and design flaw.
4 votesHi,
Thanks for reaching out to us .
Could you please send a Sample file and possibly a video recording of the screen explaining the issue so that we can understand it better.You can send it at ajain@adobe.com
Thanks
Ayush Jain -
Acrobat DC takes over the computer when assembling PDF files.
It seems that Acrobat DC wants to be in charge of my computer when assembling multiple PDF files into one PDF. After each file added, Acobat DC forces itself to have the focus, and brings itself to the front, no matter what other application I'm in. My computer has 24 cores, and 64 GIG of ram, yet Acrobat DC won't multi-task and let any other app have focus whiles it's assembling PDF files.
2 votesHi
Have you started to face this issue recently or was it happening earlier as well?
Thanks
Tanvi -
Add option to print using system dialog by default
In my office we have user codes we use when printing. The code is saved into the print driver of each user. When printing from Adobe we are forced to click "properties" before every print, even if we don't need to make any setting changes. If you do not click properties, the user code embedded into the driver is not sent with the print job and it fails with an authentication error at the printer. This is a common problem with many applications. Google Chrome has added the ability to turn off their print preview, and it has solved the…
5 votesHi Drew,
Thank you for reporting this bug. Could you clarify what difference does clicking on “Properties” button makes?
Also please mention the printer driver and printer model your are using.
Regards,
Ritesh -
Problem with open any pdf im my pc
My acrobat Dc, does not open the pdf even being as standard viewer. I already reinstalled, I noticed. only works after reboot pc. How to solve this problem?
1 voteI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using -
Acrobat incorrectly adding links to text that contains the word 'news:'
Hi, I have been making PDFs from InDesign CC 2019 running on Mac OS High Sierra. When opening the PDFs in Acrobat Pro DC, it's creating broken links from text that does not look like a URL and where no links have been specified. I think it's the 'Create Links from URLs' feature in Acrobat preferences trying to be helpful but failing miserably. This seems to affect text that uses a colon : but I can't ask my client not to use colons in their copy just because Acrobat is incorrectly reading it as a URL. My client is asking…
1 voteI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using
Also some sample PDFs with which you are facing this issue. -
Add transparency to color choices for check box line and fill
Sometimes I already have an underlying form in use (one that has check boxes) that I want to make fillable. Since the form already has check boxes, when I add a check box using Prepare Form, the borders can look chunky if I don't get the edges perfectly aligned. Making the fill and line transparent will still fill my underlying check box (part of the form design) but won't try to add a new box overlay.
3 votesThank you for reporting the issue with us.
Could you please share a screenshot of the issue you are observing.
And if you can share the sample PDF for us to debug further. -
a "button" to delete/clear the contents of the last box or all the boxes on the fill form
Add a Delete / Clear "button" .
Sometimes, after the details have been filled out, we want to print it or just save, but we want to leave the form open for the next customer.
Please add a visible "button" option, which will have the option to choose whether to delete the data filled out in the last box or in the entire form, so that the form is ready to be refilled.1 voteIf you are the author of the PDF form, you can add the button with “Reset Form” using the folllowing steps
1. Prepare Form > Add a button.
2. Open Properties and goto Action tab
3. Select Action – Reset a form and choose the fields you would want to reset.
4. Close and save to have the changes applied.Alternatively, You can also add a reset form button with javascript:
this.resetForm(); However, this will not allow you to choose the fields.I hope this helps.
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WTF . . . what happened to the "save as" feature in my Acrobat DC program????
WTF . . . what happened to the "save as" feature in my Acrobat DC program????
3 votesCan you please provide a detailed description of your issue faced along with the steps to reproduce the same.
Please also share the acrobat version and OS you are using.
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Prevent Adobe Acrobat Reader DC Downloads in Updates
I have purchased the full license for Adobe Acrobat Pro DC, I am requesting Adobe to create a way to always block Reader DC from ever downloading during scheduled updates. Reader DC always commandeers/overrides the default settings by file types and since I PAID for the full software product, I shouldn't have to reset my default program by file type literally every other day. Please change this. Please.
2 votesTo disable updater you can set the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown
“bUpdater”=dword:00000000You can refer to the following document:
https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/Updater-Win.html#idkeyname_1_24776Thanks
Atir -
signing in everytime I open program
WE paid for a subscription to Adobe Acrobat DC why do we have to sign in each time. Adobe needs to fix this. Oh the days we had a CD to install and never had these problems. Also my boss has that same problem with our Photoshop and Indesign.
1 vote -
2 votes
I am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using and also the details which selected options -
Multiline Form Preset Line Height
I would like to have a Text Field Property that would allow presetting of line spacing on multi line text fields. Currently, it appears that it can only be adjusted after there is already text in the field that would be submitted by the form filler.
2 votesWe value your suggestion/ideas and we will have the engineering notified. Should we need more information inregard to this, we shall connect with you
Thank you for your patience. -
"View All Recent Files" crashes Acrobat Pro for Mac under OSX Mojave
- "View All Recent Files" crashes Acrobat Pro for Mac under OSX Mojave
- Open Acrobat Pro. Go to file > Open Recent File > View All Recent Files
- OS X Mojave 10.14.1 - this issue appeared after I upgraded to Mojave
- Should open a list of files previously accessed
- Actually gives the SBOD and causes Acrobat Pro to become unresponsive
.txt file attached with the system report
1 vote
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