647 results found

1. I can not buy and use registred products

   I'm an assistant professor in pure mathematics at Ferdowsi University of Mashhad located in Iran. I can not buy registered products because of sanction against my country. On the other hand I can not access some parts of Adobe website without VPN. I kindly ask you to help me in order to buy your products and use them legally. At least I need Adobe Acrobat pro DC and Abobe Captivate. I can ask my friends who works in North America or Europe to pay for your products but I'm afraid sanction laws to restrict their bank accounts. sincerely. Mohsen Parvizi, Department of Pure Mathematics, Ferdowsi University of Mashhad, Mashhad, Iran.
   parvizi@um.ac.ir

   I'm an assistant professor in pure mathematics at Ferdowsi University of Mashhad located in Iran. I can not buy registered products because of sanction against my country. On the other hand I can not access some parts of Adobe website without VPN. I kindly ask you to help me in order to buy your products and use them legally. At least I need Adobe Acrobat pro DC and Abobe Captivate. I can ask my friends who works in North America or Europe to pay for your products but I'm afraid sanction laws to restrict their bank accounts. sincerely. Mohsen Parvizi,… more

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2. Frequently Loses Log In Validation

   I have a full Acrobat Pro subscription. I use Acrobat all the time to create / edit / file documents. Occasionally before, and more often lately I open a PDF file, only to have my Acrobat app (installed on my laptop running Windows 10) say that "upgrade to access that function" implying that I don't have a subscription. I go to check the account status in the app, and it shows my information, but still insists my subscription is not current. Eventually, it usually finds my account (no idea what it is doing in the background or why it loses the fact that my account is valid and paid up). This behavior is incredibly annoying, and gets in the way of productivity with one of my key work tools. Making me seriously consider acquiring some alternate form of PDF creator / editor.

   I have a full Acrobat Pro subscription. I use Acrobat all the time to create / edit / file documents. Occasionally before, and more often lately I open a PDF file, only to have my Acrobat app (installed on my laptop running Windows 10) say that "upgrade to access that function" implying that I don't have a subscription. I go to check the account status in the app, and it shows my information, but still insists my subscription is not current. Eventually, it usually finds my account (no idea what it is doing in the background or why it loses… more

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3. MSIX app attach for Remote Desktop environment

   Ability to use MSIX app attach installer for Remote Desktop environment to allow users to attach applications to a user session in Azure Virtual Desktop. Use the advanced Installer to create a new MSIX Package type project, configure the installer project, and configure a post-build event.

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4. Устанавливает обновления уже час после оформления подписки и не дает работать
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5. Creative Cloud thinks I'm using more than 2 copies of Acrobat

   When I create new dynamic stamps in Acrobat, Creative Cloud then thinks I'm using more than 2 copies of all my CC apps. Every time I launch Acrobat (or other CC Apps), a warning dialog opens informing me that I can only have apps stored on 2 computers with my license. I need to click Learn More, visit Adobe's Web site, dismiss the browser, and return to Acrobat to continue using the Program. This behavior I have experienced on Mac OS Sonoma (14.1.2).

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6. How to Reset ProtonMail Password

   There are several options available to reset your ProtonMail password. However, the process should be completed with due regard for security features. Forwarding email actually, spyware is built into ProtonMail since it uses E2E encryption. Therefore, when you initiate a password reset, you should not expect to access any previously retrieved AntiYahoo Email Login messages. In order to restore your account, please go to your ProtonMail login page and select “Forgot Password?” You will be asked to double-check your email address if the procedure is too hard for you.
   After you click on the reset password link in the email, a page will open where you can set a new password. Remember to set a strong password that includes upper and lower case letters, plus numbers and symbols, upon creating the new account for enhanced security. When you finish the reset procedure, you will be able to use the other features. However, as already mentioned, all previous emails will be deleted. Most internal email software users should not view this as an issue. Toward the end of your recovery process, you might also wish to activate two-factor authentication to avoid further endangering your account.

   More Info: https://www.resetprotonpassword.com/

   More Info: https://www.yumpu.com/en/document/view/68794511/-1-888-653-3691-forgot-protonmail-password

   There are several options available to reset your ProtonMail password. However, the process should be completed with due regard for security features. Forwarding email actually, spyware is built into ProtonMail since it uses E2E encryption. Therefore, when you initiate a password reset, you should not expect to access any previously retrieved AntiYahoo Email Login messages. In order to restore your account, please go to your ProtonMail login page and select “Forgot Password?” You will be asked to double-check your email address if the procedure is too hard for you.
   After you click on the reset password link in the email,… more

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7. How to recover Google Account without phone number and password?

   For accounts with two-factor authentication (2FA), if you don’t have your phone, you can recover your Google account using a backup 2FA method like a registered secondary device or security key. Once verified, follow the steps to reset your password securely.
   Read This Post Here: https://community.wd.com/t/1-888-481-0582-how-to-recover-google-account-without-phone-number-and-password/297481

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8. Please allow use older versions of the app in Creative Cloud, like other Creative Cloud apps have, Version 24.1 is Broken.

   Version 24.1 is Broken. It has crashed 9 times today. This happens when scrolling documents, tabbing into documents and even when opening documents. I am not even using any of the special features. This is ruining my workflow and honestly am about to look for an alternative PDF program.

   Please give us the option to use older versions of apps like other programs do in the CC. So I can have a functioning version of the app. It was working fine before the update.

   I didn't want AI in my program, I didn't ask for AI. Every big corporation is rushing to add any form of 'ai' to their programs to stay modern or help share prices, and it's just bloatware garbage no one asked for.

   Adobe is so out of touch, and everyday I am thinking of switching to and learning alternatives.

   Version 24.1 is Broken. It has crashed 9 times today. This happens when scrolling documents, tabbing into documents and even when opening documents. I am not even using any of the special features. This is ruining my workflow and honestly am about to look for an alternative PDF program.

   Please give us the option to use older versions of apps like other programs do in the CC. So I can have a functioning version of the app. It was working fine before the update.

   I didn't want AI in my program, I didn't ask for AI. Every big corporation is… more

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9. please let me know how to uninstall acrobat. I hate it. It's also very expensive. Please help me get it off my professional computer

   Please help me uninstall Acrobat.

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10. Shared server update issue

    We use non-persistent Citrix servers for our infrastructure and when we update 64-bit versions of Adobe Pro DC, we are having to go into the registry and redo the keys that allow for multiple users /shared devices. This is only happening to 64-bit installs and seems to have started back on the August planned update. This seems like a bug since 32-bit versions of Adobe are unchanged after updating. Both versions are updated in the same fashion, via a script deployed from our RMM platform. I did work with support originally and they suggested I check the registry after every update which is not a fix.

    We use non-persistent Citrix servers for our infrastructure and when we update 64-bit versions of Adobe Pro DC, we are having to go into the registry and redo the keys that allow for multiple users /shared devices. This is only happening to 64-bit installs and seems to have started back on the August planned update. This seems like a bug since 32-bit versions of Adobe are unchanged after updating. Both versions are updated in the same fashion, via a script deployed from our RMM platform. I did work with support originally and they suggested I check the registry after every… more

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11. can not save after editing

    I feel upset when I use Adobe Acrobat; I can edit but not save it; it appears and can not uninstall as an attachment.

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12. product download and install is hard complicated and hellish

    Can you make things any harder?. Trying ti download adobe DC standard on a user computer and can't.

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13. RUM command line update for Adobe pro and Creative Cloud

    https://community.adobe.com/t5/enterprise-teams-discussions/update-creative-cloud-desktop-app-via-command-line/td-p/8827366

    we need a way to use a command line to update Adobe pro unified version as well as the creative cloud app.

    i.e. AdobeApps.exe /UpdateAll

    it should then go to the web, download the patches needed to update whatever is installed and make SURE its the latest version. Right now it doesnt do this by default!

    So some users have older versions depending on what installer was used. Please fix this.

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14. asvoboda@jenner.com

    Include the Preflight plugin in the Acrobat installer so end users do not need to install the plugin after they've installed the software.

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15. Unable to use PDF Viewer

    My Previous Company gave me Adobe Premium Acess now that that i don't have access to it anymore I am not even able to use adobe PDF viewer it asks me to buy premium and closes full software I need this to be fixed or else I will quit using adobe Acrobat this behaviour of the software is irritating

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16. Do not allow a fixed display size to be set in the Registry when the software is installed.

    When Acrobat is initialized (or just now when a popup presents "new Acrobat" settings, for AI I believe), if the suggested settings are not accepted and the user goes in and selects a document display size, that size is fixed permanently for whenever a document is opened. This can't even be changed by going into general (global) Preferences in the software. This thus presents a problem that can only be resolved by deleting the preference setting key in the Registry and thus reinstall the master preferences. (Note that this happened to me today when an Adobe screen came up and asked me how I wanted the new/AI? Acrobat settings to be set and I chose 0.125 as display size, hoping I was setting 125%. All my documents would open tiny, and the Preference tab could not change this. All I could do was change the opening size preference document by document. This was not good. So, Adobe Support had to delete the Registry key and we started all over with the suggested settings.) Given this issue, a user should not be allowed to choose other than the suggested preference for display size.

    When Acrobat is initialized (or just now when a popup presents "new Acrobat" settings, for AI I believe), if the suggested settings are not accepted and the user goes in and selects a document display size, that size is fixed permanently for whenever a document is opened. This can't even be changed by going into general (global) Preferences in the software. This thus presents a problem that can only be resolved by deleting the preference setting key in the Registry and thus reinstall the master preferences. (Note that this happened to me today when an Adobe screen came up and… more

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17. Acrobat Pro DC Changes to Reader

    Every time there is an update my Acrobat Pro DC changes back to Acrobat Reader, and it is always a major pain, takes hours of my time to get the Acrobat Pro DC back again. This happens every couple of months.

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18. Alter the prompt when performing an operation requiring an Adobe Acrobat Pro license you do not have a license please contact your admin

    Further to Case ID: E-001161228 - "You do not have access to this feature. Please contact your IT Admin for more details" When users want to perform a task which requires an Acrobat License a dialog box is shown which says "You do not have access to this feature. Please contact your IT Admin for more details." This is prompting users who have Acrobat licenses to contact our helpdesk asking why they have lost access. This message is misleading and just plain wrong. Please change it to "Please Sign In..." This is a simple fix and its baffling how this got deployed to the masses.

    This is disrupting our operations and harming our internal (and Adobe's) reputation. This is causing our users to complain why they need to request another license when they have already been approved.

    This is a simple fix. Please escalate.

    Further to Case ID: E-001161228 - "You do not have access to this feature. Please contact your IT Admin for more details" When users want to perform a task which requires an Acrobat License a dialog box is shown which says "You do not have access to this feature. Please contact your IT Admin for more details." This is prompting users who have Acrobat licenses to contact our helpdesk asking why they have lost access. This message is misleading and just plain wrong. Please change it to "Please Sign In..." This is a simple fix and its baffling how this… more

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19. Make the Universal Installer Truly Universal

    Unify the product installation so that the same installer provides Standard, Pro, and Reader functionality based on a feature switch. Even better, include all Acrobat licenses including Reader in the licensing portal so that all users can be mapped to the appropriate product level. All users should have an Adobe login and the product should simply adapt to the appropriate license feature based on the login.

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20. install time

    Why did i sign up for acrobat pro. Since i signed up there has been an "Update to key features" that hasn't stopped and now I can't even use the application as originally intended. Will be cancelling and using another program if i cant get it fixed

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