2162 results found

1. Freeze on startup - Acrobat Pro DC, MacOS 10.14

   Serious freeze-on-startup problem with Acrobat Pro DC--it seems to be completely broken. (I've stopped using it and have reassigned Acrobat XI Pro as default pdf application. Though Pro 11 is no longer supported, it's at least functional.)

   • App version: Adobe Acrobat Pro DC 19.012.20040
   • System: 2016 Macbook Pro, OS 10.14.6; 2.7GHz Intel i7, 16GB RAM.

   • First observed on Mac OS 10.13.4 (High Sierra) and corrected by updating to OS 10.13.6.
   • Problem resurfaced with OS 10.14.6 (Mojave).

   Note: uninstall-reinstall attempted with no improvement in both old and new operating systems; also tried restarting the computer.

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2. anarul
   1 vote

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3. Competitor Free Readers can Read this file, but Adobe Acrobat Pro Cannot!

   I received this document via email, and it previews fine in my Outlook Client, I downloaded and opened the file to sign, and Acrobat Pro would not display the file correctly. I was under pressure to sign the document, and I ended up downloading Foxit Reader and it read and allowed me to sign the document for free. Later I viewed the same document on my Android device in Acrobat, and the same error was reproduced. I contacted support and they were unable to resolve the issue. I'm would like to elevate this for a resolution. I pay money to use Adobe products, and Acrobat Pro cannot perform this basic task, unlike a free product that is able. I would like to have it work soon.

   I received this document via email, and it previews fine in my Outlook Client, I downloaded and opened the file to sign, and Acrobat Pro would not display the file correctly. I was under pressure to sign the document, and I ended up downloading Foxit Reader and it read and allowed me to sign the document for free. Later I viewed the same document on my Android device in Acrobat, and the same error was reproduced. I contacted support and they were unable to resolve the issue. I'm would like to elevate this for a resolution. I pay money to… more

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4. Adobe Acrobat XI Standard crashes

   Adobe Acrobat XI Standard opens for 10-20 seconds before crashing. No error dialog, the application window simply disappears. Have run repair, have uninstalled Reader, have run as administrator, same result. Computer has been rebooted several times. This is for a managed client who critically needs Acrobat to function.

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5. "Save As PDF" menu UX improvement suggestion

   The "save as" dialog menu in Acrobat Pro (Windows edition) looks counterintuitive, especially the location of "Choose a different folder" button. I've never seen such a menu structure ever. Normally Windows Explorer has a similar thing on the top of the menu. It's a good idea to have a list of recent folders on a screen, but actually I need easy access to other folders on my computer. And it would be great to make this menu looks similar to Windows Explorer. At least I'd place the folder path somewhere at the top of the window (as seen on the screenshot).

   The location of the "Choose a different folder" button is very counterintuitive now because normally it is a place for the submit button. I'd left the "Save" or "Ok" button there.

   It would be great to improve this dialog box in future editions. Now I ought to spend more time to figure out how can I find a different folder because all other software I use have the standard "save as" dialog boxes.

   The "save as" dialog menu in Acrobat Pro (Windows edition) looks counterintuitive, especially the location of "Choose a different folder" button. I've never seen such a menu structure ever. Normally Windows Explorer has a similar thing on the top of the menu. It's a good idea to have a list of recent folders on a screen, but actually I need easy access to other folders on my computer. And it would be great to make this menu looks similar to Windows Explorer. At least I'd place the folder path somewhere at the top of the window (as seen on the… more

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6. Number each submitted request/bug report so one can specifically reference them

   Back to the usability idea ... One should be able to have a UNIQUE reference number for each and every post. If users/moderators take the time to review posts, then they should be able to reference them BY NUMBER in their own personal notes and to others.

   Right now I cannot possibly suggest that you refer to comment xxxx from date xxxx under topic xxxx .....

   How about a simple SQL database to track things ??? These pop-up subcategories by keyword search are helpful, but they are not nearly complete !

   PS Number = xxxxxxxx + Section + 2 keywords + YYYYmmDD

   Back to the usability idea ... One should be able to have a UNIQUE reference number for each and every post. If users/moderators take the time to review posts, then they should be able to reference them BY NUMBER in their own personal notes and to others.

   Right now I cannot possibly suggest that you refer to comment xxxx from date xxxx under topic xxxx .....

   How about a simple SQL database to track things ??? These pop-up subcategories by keyword search are helpful, but they are not nearly complete !

   PS Number = xxxxxxxx + Section + 2 keywords… more

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7. Make this report section usable by allowing SEARCH and offering heading summary

   Duh is this Nov 2019? Why can't I search both titles only and entire text for all requests? Does Adobe seriously want/expect users and moderators to scan FORTY-FIVE (45) pages of a forum to weed out duplicate requests ?? .... I certianly do NOT want to put in a NEW request for something that's already in the count. WORSE YET, if the same concept is entered 4 times as 5 + 3 + 2 + 10 votes, then Adobe will surely not value that as 20 VOTES and will probably NOT fix it !!! Another dis-service to the users, especially the ones who care enough to use this forum.

   UPDATE ... hidden under "Become an Insider" and without any obvious markings, I ACCIDENTALLY scrolled to the BOTTOM of a non-visible portion and found the SEARCH icon quasi-hidden above the "give feedback" box. Well, I tried it. Helps A LITTLE BIT ... but still too hard to get a quick overview and it is certainly not complete because different users may phrase things slightly differently. === > Please at least move the SEARCH box to the top right, which is a customary location nowadays --- NOT OFF THE SCREEN !!!!

   Duh is this Nov 2019? Why can't I search both titles only and entire text for all requests? Does Adobe seriously want/expect users and moderators to scan FORTY-FIVE (45) pages of a forum to weed out duplicate requests ?? .... I certianly do NOT want to put in a NEW request for something that's already in the count. WORSE YET, if the same concept is entered 4 times as 5 + 3 + 2 + 10 votes, then Adobe will surely not value that as 20 VOTES and will probably NOT fix it !!! Another dis-service to the users, especially… more

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8. use compare report and send it for shared review with old and new file side-by-side view

   I have 2 pdfs, version 1 and version 2. Using compare pdf, I can able to view the changes made and save the compare report and see side-by-side.

   But, when I send the compare report for shared review, but the reviewers can see only the new file with comments and can not see side-by-side on browser.

   Enable side-by-side view for shared review through browser. So the reviewers can easily identify the changes from version 1 to version 2 and it is easy for them to review.

   3 votes

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9. gpu

   Acrobat DC erkennt die dedizierte Grafikkarte (NVIDIA Quadro P520) auf meinem Lenovo P53s nicht bzw. diese wird nicht aktiviert, trotz Standardeinstellung. Beim Bilddurchlauf ruckelt es ständig.

   Acrobat DC doesn't recognise the graphics card (NVIDIA Quadro P520) on my Lenovo Laptop and it doesn't get activated, respectively. It is lagging while scrolling down the pages.

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10. BUG - Compression Issue

    PDF Compressing/Optimizing Issues:

    I have a PDF document designed in Photoshop and when Compressing using Adobe Acrobat Pro DC there are 3 issues that happen:

    1. The text becomes illegible in only certain parts of the document

    2. The images become warped and extremely fuzzy

    3. The Compression/Optimization tool is not compressing the PDF enough, we would like the document to go from 80MB to 80KB as an example.

    Attached is what the PDF looks like before compressing, and an example of what it looks like after compressing. I have spoken with several reps and no one is able to assist me.

    Please help!

    PDF Compressing/Optimizing Issues:

    I have a PDF document designed in Photoshop and when Compressing using Adobe Acrobat Pro DC there are 3 issues that happen:

    1. The text becomes illegible in only certain parts of the document

    2. The images become warped and extremely fuzzy

    3. The Compression/Optimization tool is not compressing the PDF enough, we would like the document to go from 80MB to 80KB as an example.

    Attached is what the PDF looks like before compressing, and an example of what it looks like after compressing. I have spoken with several reps and no one is able to assist me.

    Please… more

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11. BUG - Compression Issue

    PDF Compressing/Optimizing Issues:

    I have a PDF document designed in Photoshop and when Compressing using Adobe Acrobat Pro DC there are 3 issues that happen:

    1. The text becomes illegible in only certain parts of the document

    2. The images become warped and extremely fuzzy

    3. The Compression/Optimization tool is not compressing the PDF enough, we would like the document to go from 80MB to 80KB as an example.

    Attached is what the PDF looks like before compressing, and an example of what it looks like after compressing. I have spoken with several reps and no one is able to assist me.

    Please help!

    PDF Compressing/Optimizing Issues:

    I have a PDF document designed in Photoshop and when Compressing using Adobe Acrobat Pro DC there are 3 issues that happen:

    1. The text becomes illegible in only certain parts of the document

    2. The images become warped and extremely fuzzy

    3. The Compression/Optimization tool is not compressing the PDF enough, we would like the document to go from 80MB to 80KB as an example.

    Attached is what the PDF looks like before compressing, and an example of what it looks like after compressing. I have spoken with several reps and no one is able to assist me.

    Please… more

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12. Save split spreasheet

    Hello,
    It would be very useful to have the possibility to save the split of a spreadsheet to share it with collègues (for example reporting). Today we can't save it and it is fastidious to make each time a new split.Is this planned in your road map work?
    With kind regards Sandrine

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13. Distiller has no PDF X4 standard

    Hi there,
    I'm using Distiller 19.21 ...
    To generate a PDF I always print to postscript from Indesign and afterwards the Distiller generates the PDF-file. When there is in error (somewhere in a bad EPS [binary EPS for example], foreign PDF or in a Picture) the Distiller stops the PDF creating, I can search and remove the cause for the error and finally i get a technically perfect PDF for any printing house.

    That ist not possible for the PDF-X4-standard ... that is not good at all. To give away a clean PDF-file it is a MUST in my opinion to work in this clean and safe way.

    It is by now only possible to export PDF-files directly from Indesign when the PDF-Files should have the X4-standard. But exporting from Indesign makes very big files and does not kill or notice errors in EPS, foreign PDFs or pictures at all - that is really risky.

    So when printing to postscript does not support X4 transparencies and the icc-color-stuff etc... What about printing to EPS? Could that work? And then give that EPS to the Distiller-X4...
    I think I'm not the only one who wants the PDF X4 standard being established in the Distiller ... am I right?
    Greetings to all

    Hi there,
    I'm using Distiller 19.21 ...
    To generate a PDF I always print to postscript from Indesign and afterwards the Distiller generates the PDF-file. When there is in error (somewhere in a bad EPS [binary EPS for example], foreign PDF or in a Picture) the Distiller stops the PDF creating, I can search and remove the cause for the error and finally i get a technically perfect PDF for any printing house.

    That ist not possible for the PDF-X4-standard ... that is not good at all. To give away a clean PDF-file it is a MUST in my opinion… more

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14. Have formatting options when converting a PDF to a Word file

    When I convert a complex-looking PDF to a word document, there are too many formatting elements. For example, there are multiple sections (which means multiple headers and footer) unnecessary columns, dotted lines converted into dots in a tiny text, margins that default to the very edge of the page. Numbered lists turn into automatically numbered lists even though I have automatically numbered lists turned off on Word.

    I need to be able to have the option to stop Acrobat using formatting features when turning documents into PDF's. I need to be able to stop unnecessary columns, set sensible margins, turn off automatic numbering and set maximum and minimum font sizes. If the automatic numbering is not turned off, I have difficulty making sure that paragraph numbers not change when I modify the document.

    When I convert a complex-looking PDF to a word document, there are too many formatting elements. For example, there are multiple sections (which means multiple headers and footer) unnecessary columns, dotted lines converted into dots in a tiny text, margins that default to the very edge of the page. Numbered lists turn into automatically numbered lists even though I have automatically numbered lists turned off on Word.

    I need to be able to have the option to stop Acrobat using formatting features when turning documents into PDF's. I need to be able to stop unnecessary columns, set sensible margins, turn… more

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15. Adobe 10 runs extremely slow at times; I get a "not responding" error message numerous times. Takes forever to open a document.

    Adobe runs extremely slow at times; I get a "not responding" error message numerous times each day. Files take a very long time to load or they just don't open. Adobe crashes (closes) several times each day.

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16. I have a bug from adobe DChlp

    unreadable

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17. forcing adobe users to enter email addresses, forces one to give you all our email addresses and loclks in the document making it UNMANAGEAB

    this is the stupidest idea from the imbecoles at adobe. locking attachmentsd and foircing me to give you my email address and all my contacts email addresses is not WHAT OBNE HAS IN MIUND ONB PRACTICALLITY
    AND TO COMMUNICATE WITH YOU IMBECILES, I HGAVE TO CREATE AN ACCOUNT, COME UP WITH A PASSWORD, A BACK UP E,AIL, LOG IN, CET CONFIRMATIOONB, CHECK THE SQUARE WINDOES WHOW MANY AUTOMOBILES ARE THERE AND [PROOF IM NOT A ROBOT !!!!!!!!!!!!!!!!!!!!!!!!!

    2 votes

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18. Adobe Administration a way to Alert when running out of licenses

    Adobe Administration a way to Alert when running out of licenses.

    3 votes

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19. Allow startup screen to be turned off.

    Allow this startup screen to be turned off.

    4 votes

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20. OCRLibrarylnf.dll

    This is a bug report. Typically Enhancing a scan triggers an error message (which is attached). This error message at the very beginning of the enhanced scan. The path shown in the error message does exist. I've reinstalled several times.

    1 vote

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