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Acrobat for Windows and Mac

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598 results found

  1. I open up my pdf file and try to delete some of my text, some does delete and some other text also deletes, but then it appears under the text like it is embedded in the background of the pdf. Can anyone help please?

    5 votes

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    0 comments  ·  Adobe Sign  ·  Admin →
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    Hello,

    Sorry for the delay in response.
    Is this issue happening with all the files? This may happen if the file was a scanned document.
    Make sure you have updated your application to the latest update and try again. Let us know how it works at your end.

  2. Hi,
    We use Adobe Reader Pro to convert PDFs to DOCX. However, there is a problem when we are trying to convert a PDF having some greek letters (please check the screen I have attached). For example, lowercase Greek Delta is being converted into uppercase Gamma. Is there any possibility to change this behaviour to the correct one?

    Regards

    4 votes

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  3. 1 vote

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    7 comments  ·  Other  ·  Admin →
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    I am sorry for the inconvenience you faced. Can you elaborate on the issues you are facing with Acrobat DC and allow us to help you here.

  4. Whose stupid idea was it to make drag and drop also copy pages when in the organize pages tool? And then why doesn’t ctrl z undo that copy and reselect the pages? This is literally how everything else works.

    But somehow a slight slip in this program means I need to close the file, don’t save and reselect 200 pages again to delete them because of this.

    4 votes

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    Need Info  ·  Vivek Chandra responded

    Hi

    We tried with several files and dragging does not copy the pages.
    Is it specific to some files or is there a defined way to replicate it?
    If file specific, can you please share the files with us?

    This would help us investigate faster.

    Thanks
    Vivek

  5. Several of our clients who use Adobe Acrobat Pro DC have complained of issues printing PDF's. After troubleshooting the issue we found the cause to be the Enhanced Security option located in Security (Enhanced) in the Preferences. If this option is enabled, disabling it allows our staff to print. We even came to a point where we had to enable it and then disable it to fix printing. This issue seems to have started several weeks ago.

    OS affected:
    Windows 10 Pro
    Windows 7 Pro

    7 votes

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  6. Trying to select which pages to extract by clicking on thumbnails is next to impossible. Whoever thought of this system has never tried to extract multiple non-consecutive pages from a large document - they all look the same when shrunk to 1 inch tall. Can we just extract by highlighting bookmarks?

    28 votes

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    Need Info  ·  Vivek Chandra responded

    Hi

    Please let us know if information shared by Leonard helped in resolving your concern.

    Thanks
    Vivek

  7. If you go into a saved document and change something you cannot save it you have to save it as a completely separate document. i.e. I edit one line to be italicized and hit save and I get a pop up error that states, "The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.

    1) I am the only user
    2) I created the .pdf document yesterday and did NOT make it read-only.

    35 votes

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    Need Info  ·  15 comments  ·  Other  ·  Admin →
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  8. (Not Responding) - Too common now. Miss the old days before the latest round of updates. Fast load. Now have to wait about a minute before working on a document while ? happens and ties up resources. Thanks

    17 votes

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  9. Would like to have the "rotate left" and "rotate right" buttons available in Acrobat Standard XI. The 3 step rotate page system is clunky.

    2 votes

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    Need Info  ·  1 comment  ·  Page Operations  ·  Admin →
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  10. It would be great to be able to open 2 PDF pages next toeach other for easy comparison, i.e. when comparing two people on a geneology site

    3 votes

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    0 comments  ·  Other  ·  Admin →
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    Need Info  ·  Vivek Chandra responded

    Hi

    You can try the following –
    Go to Organize Pages App to move the pages you want to see next to each other.
    Then go to View→Display Options and select Two pages.

    Please let us know if this works for you.

    Thanks
    Vivek

  11. when right-clicking Acrobat DC Pro no longer shows options such as "extract pages, delete pages, rotate pages", et al.

    4 votes

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  12. 3 votes

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    0 comments  ·  Other  ·  Admin →
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    Sorry for the inconvenience, can you please share your machine details, Acrobat version, and also the pdf with which you are facing the issue.

  13. The type and spacing are out of sorts - especially if a graph happens to be in the paper. You have to essential hand type in the data to make sure all data it's aligned properly. Often font changes, as does spacing. This just requires extra attention, and editing. Apart from that - great program!

    4 votes

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  14. If I update a PDF (Export from InDesign) on the server or the desktop, I use View After Exporting, and despite closing the PDF between updates Acrobat always and only shows the previous PDF - until I quit Acrobat. So I'm quitting and reopening Acrobat 20 or more times a day which is REALLY annoying. Only started happening with version 17.012.20095 on a Mac Pro running CS2015 onwards.

    14 votes

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  15. Unable to "save-as," export, or e-sign a PDF document.

    Error message when trying to export as another PDF file type, or as another PDF with normal "save as":

    "The File may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."

    I am using Acrobat 9 Pro on a Mac OS Sierra 10.12.6.

    6 votes

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    Need Info  ·  6 comments  ·  Other  ·  Admin →
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  16. 3 votes

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  17. you should give users the ability to choose the page dimensions they want to insert when they use the Insert Page command.

    2 votes

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    Need Info  ·  Vivek Chandra responded

    Hi Ken

    You can change the page dimensions after inserting them. You need to simply select the pages and go to ‘Set Page Boxes’ option under ‘More’ in the Organize Pages app.
    Please let us know if this works for you.

    Thanks
    Vivek

  18. IT IS GOOD IF YOU MAKE IT EASY FOR HARDWARE PEN! no stroke eraser just only normal eraser. Also include different color option for markup

    4 votes

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    2 comments  ·  Commenting  ·  Admin →
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    Different color option is available by using the color picker to change the color of the Pen.
    The color picker is available in the tool bar. Please try that and let us know if that works for you.

  19. If I am working for several hours in acrobat dc, the organize feature will show only blank pages... no content. I have to close the program and restart it to view the images. It will work for about 20-30 minutes and then do the same thing. UGH.

    1 vote

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    Need Info  ·  Vivek Chandra responded

    Hi

    Sorry for such a delayed response on this and for the trouble you were going through.
    I tried using the tool with several files and could not see the issue.
    Can you please try upgrading your Acrobat to the latest version and see if that resolves the issue for you.

    If not, can you please share the file(s) where this happens.
    This would help us in investigating the issue faster.

    Regards
    Vivek

  20. Adobe Sign is not working 8/18/17 for sending any documents. We have tried sending from multiple accounts and a variety of different documents. We have tried using the workflows and just the Send button. It gives back this message: Adobe Sign was unable to create your agreement because the document could not be thumbnailed. Please let me know you need more information.

    2 votes

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    Need Info  ·  0 comments  ·  Adobe Sign  ·  Admin →
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