716 results found

1. Acrobat. Help --> Online Support --> Accessibility Resource Centre. Fails.

   Hello, there's a broken/useless link or redirect for accessibility in Acrobat. Hoping you could let me know when fixed please: goto --> Help --> Online Support --> Accessibility Resource Centre. The destination doesn't offer anything.

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   Resolved  ·  7 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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2. Add a scrollbar in password security dialog box

   Cannot access the OK button on the security details screen. I have a small screen and it is not visible.

   Read the details in the Adobe Support Case.

   Case #0189029806

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   0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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   Resolved  ·  cdas responded

   No update from user.
   Does not seem to be product issue.

3. Program crashes when trying to use Highlighter or Stamp feature.

   Some bug in my Acrobat Pro DC prevents me from using the Highlighter feature. Click on the button, go to text to highlight and program crashes. See attached doc for the crash report. Same kind of thing when I try to use the Stamp feature. Click on Stamp, go the the Standard Business, click the VOID stamp, go to doc and program crashes. See doc2 for the crash report. What can I do?

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   4 comments  ·  Commenting  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminmeaggarw (Admin, Adobe) responded

   Issue resolved for user by changing the version of Reader to the OS compatible version.

4. I cannot print my bill for records of my monthly payment. In fact, I can sign on, but every time I depress manage acccout, I have to resign

   I cannot sign in to print a simple statement of payment for managing my account. Everytime I depress manage account, I have to resign in...

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   Resolved  ·  0 comments  ·  Printing  ·  Delete…  ·  Admin →
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5. WHY do I keep getting pop up ads for a free trial of document cloud on our PAID version of Acrobat Pro??

   Here's an idea. How about NOT having pop-up ads for a free version of Document Cloud on PAID versions of Acrobat Pro?

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   3 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

   Marking this issue as resolved as there is no response from the user.

6. Enable a way to have a drop down menu blank (no items selected) until clicked

   Please enable a way to have the drop down menus on PDF forms blank until clicked on. If the item list has three or less items, you can click the blank space (Under dropdown properties > options > item list) but if there are four or more list items, one of them is always selected and shows on the drop down list (not blank.)

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   Resolved  ·  2 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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7. Square symbols don't always convert to check boxes

   I'm using Adobe Acrobat XI. I used to use Adobe Acrobat X, and encountered the same problem.

   I create some REALLY lengthy forms in Word. I apply a style with square bullets to text in Word to create a checkbox list. Then I convert the file to PDF, and then convert the PDF to a form. Every line has the same Word style with the same square symbol for its bullet, so there's nothing about the way I'm applying the formatting that's inconsistent.

   I've learned from trial and error that square bullets only convert to checkboxes if the font is 10pt or larger. I've also learned that you have to apply a specific square symbol (I'm sorry - I don't have the ASCII code for it), or it won't work. I've tested numerous square symbols (Insert+Symbol in Word), and keep returning to my go-to square. This square even works when you insert it in the middle of a line.

   Naturally, I never seem to encounter problems in one-page forms. But when I'm creating forms with hundreds or thousands of items on a checkbox list, only SOME of these square boxes convert to check boxes. I don't know why. Then I have to manually copy/paste the checkbox fields, move them into position, and give each one a unique name. It's crazy-making unnecessary work.

   The font I use is Calibri because it's compact. I have to keep pages to a minimum, and larger, more spread-out fonts like Verdana create too many extra pages.

   •I've tried breaking up the document into pages and converting each one separately, and most of the same checkboxes still don't convert in these smaller files.
   •I've tried creating a new document and recreating the styles, then copy/pasting the content into the new file (I can't type it line-by-line to recreate it from scratch - the affected forms are far too long).
   •I've tried increasing the font size to 11pt, but if it doesn't convert at 10pt, it won't convert at 11pt.
   •I've changed the font, and checkboxes still don't convert.
   •When I still had access to Adobe X, I tested converting the file in BOTH versions. There was some difference in which checkboxes didn't convert, but the problem was there too.

   Please see the attached image.

   I'm using Adobe Acrobat XI. I used to use Adobe Acrobat X, and encountered the same problem.

   I create some REALLY lengthy forms in Word. I apply a style with square bullets to text in Word to create a checkbox list. Then I convert the file to PDF, and then convert the PDF to a form. Every line has the same Word style with the same square symbol for its bullet, so there's nothing about the way I'm applying the formatting that's inconsistent.

   I've learned from trial and error that square bullets only convert to checkboxes if the font is… more

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   0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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   Resolved  ·  Bhavna Negi responded

   The form field detection algorithm is not perfect, and only provides a good starting point.
   You will require manual work to create fields that are not detected by Acrobat

   As a workaround, you could try inserting “Square shape” instead of bullets.
   Click Insert, click Shapes, select a shape, and then click and drag to draw the shape.

   I hope this work for you.

8. Since Windows 10 I always get error messages when trying to update "Fehler 140300" Where can I find the Acrobat registration code (no pape b

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   1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

   Marking this issue as resolved as there is no response from the user.

9. i would like to change the font for the interactive text fields.

   i would like to be able to change the font of an interactive text field of a pdf file that i made in adobe indesign.

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   2 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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   Resolved  ·  Bhavna Negi responded

   You can make use of "Enable Rich Text Field " in Properties panel to make use of formatting options in "Right Click >Sub Menus.

   Closing this for now until we have further info on the request. Can revisit later

10. Page/Bookmark Panes

    Option to keep page and bookmark navigation panes open. I use them everyday. Every single time I open/create a new pdf, I have to open panes. Haven't found a way to keep them open if it exists.

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    Resolved  ·  9 comments  ·  User Interface  ·  Delete…  ·  Admin →
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11. Korean comment does not work properly

    I don't know if it happens in languages other than Korean (at least not in English).
    If I try to modify a comment, the last character I type is appended at the back.
    For example, if I wrote "Hello world" and tried to add "Hi " at the front, last character "i" is added at the back so it becomes "HHello worldi". (This does not happen in English as I said)

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    Resolved  ·  AdminArvind Yadav (Admin, Adobe) responded

    Hi,

    Adobe Acrobat and Reader official update (20.013.20064) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. You may also manually trigger the update early by opening the application and going to Help > Check for Updates.
    More information about this release is here: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html

    Please try it out and let us know your feedback!
    Thanks for your patience and support!

    Regards,
    Arvind

12. Comment UI was better in former version

    Each comment in the column on the right hast to be opened to be checked with done (check mark). But then the answer-field is opening and the answering field of the former comment will be closed. When the checkmark is not set, the comment is always shifting a bit up. That makes a work with 500 corrections really bumpy/uneasy.
    The size of each comment is also too big. In the former version there were 17 comments on one screen, now there are just 9 comments!
    Make one comment without opening and smaller and more clearly arranged without moving!!

    In the CS6 version of Acrobat Pro it was much better!!!!

    Each comment in the column on the right hast to be opened to be checked with done (check mark). But then the answer-field is opening and the answering field of the former comment will be closed. When the checkmark is not set, the comment is always shifting a bit up. That makes a work with 500 corrections really bumpy/uneasy.
    The size of each comment is also too big. In the former version there were 17 comments on one screen, now there are just 9 comments!
    Make one comment without opening and smaller and more clearly arranged without moving!!

    In the… more

    42 votes

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    16 comments  ·  Commenting  ·  Delete…  ·  Admin →
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    Resolved  ·  Adminmeaggarw (Admin, Adobe) responded

    The original issue reported in the main thread is resolved by giving a preference for checkbox in the latest release. The other issue reported by Ian Davis is under our radar and we will let the user know if we pick it for future release.

13. Random missing letters appearing when editing and saving over a PDF

    I cannot upload as the information is sensitive but there seems to be a programme glitch when you are editing and then saving over PDFs. I have just attached a screen shot instead. It happens maybe 8/10 times but when you are editing the text on PDFs random missing letters appear. It seems the only way to get around this is by copying and pasting the letters back in place and this doesn't even always work. The PDFs were originally designed in Indesign and saved out as PDFs as templates to be edited afterwards. I have called Adobe many times and the issue is still occurring months later. I have tried re-creating the indesign files, I have tried changing the font, I have tried un-installing and then reinstalling, I have tried many other computers and this issue is still happening. It is a terrible problem and is happening to all of my colleagues. This needs to be fixed immediately as I have spent so much time on this bug already. It is extremely frustrating.

    I cannot upload as the information is sensitive but there seems to be a programme glitch when you are editing and then saving over PDFs. I have just attached a screen shot instead. It happens maybe 8/10 times but when you are editing the text on PDFs random missing letters appear. It seems the only way to get around this is by copying and pasting the letters back in place and this doesn't even always work. The PDFs were originally designed in Indesign and saved out as PDFs as templates to be edited afterwards. I have called Adobe many times… more

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    Resolved  ·  0 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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14. Import Image for Initials

    The same options for creating a personalized signature should be made available for creating personalized initials. Specifically, I'd like to be able to import an image file of my initials. Currently, the only options are to type your initials or use the cursor to digitize them. Neither sufficiently replicates the look of real, handwritten initials.

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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15. Edit profile wallpaper

    Pa900 Opareting V1.20/Zip

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    1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

    Marking this issue as resolved as there is no response from the user.

16. BUG - PDF Maker will not print PDF with any file containing Calibri font

    Create a document in Word, Excel, or Outlook with Calibri font and try to print to PDF. You will get the attached error message and no PDF will be created.

    Windows 7 Pro

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    Resolved  ·  4 comments  ·  Printing  ·  Delete…  ·  Admin →
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17. Option for name other than login

    It would be nice if I could enter a name to use under Identity and could indicate to use this name regardless of how I am signed into acrobat. This way, comments added using my business or personal copy of Acrobat could show the exact same name. Thank you.

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    Resolved  ·  1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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18. Cannot Hide Tools Pane in Pro DC

    You need to allow users to hide the tools pane on the right side during load of documents. its annoying and we should have the ability to permanently hide it!!

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    Resolved  ·  3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. digital signatures

    Acrobat DC Pro hides the 'digital signature' field unless you follow a very convoluted series of steps to find it. Recommend ALWAYS having the digital signature option available. Also, recommend disambiguating between 'signature' 'initial' and 'digital signature' fields. Conceptually very similar. Functionally very different.

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    9 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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    Resolved  ·  cdas responded

    To use Digital Signature on Acrobat/Reader, if you have a signature field present on the pdf, you still can click on the document field and it would initiate the digital signature workflow. This functionality is still present in Acrobat DC. If you want to draw a signature on the pdf outside a signature box, please go to Tools—Certificates—Digitally Sign. That would enable you to draw a box on the pdf for the signature.

20. Tools

    1. You should be able to "pin" tool bars of your choosing and have them automatically be in your workspace when you open a pdf.

    This use to work and now does not. It is extremely frustrating.

    1. There are way too many clicks involved to open up the navigation pane. I should not have to memorize shortcuts to do such a simple task.
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    Resolved  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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