WHY do I keep getting pop up ads for a free trial of document cloud on our PAID version of Acrobat Pro??
Here's an idea. How about NOT having pop-up ads for a free version of Document Cloud on PAID versions of Acrobat Pro?

Marking this issue as resolved as there is no response from the user.
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Milania Greendevald commented
For beginners asking, what is pop up advertising https://propellerads.com/blog/adv-pop-up-advertising/ , it’s essentially an interactive form of online promotion. Unlike traditional ads, pop ups appear while browsing. They can display personalized messages, offers, or reminders. The key is to ensure relevance and avoid being too intrusive. Knowing what is pop up advertising helps businesses use it more effectively.
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Jenya Mirnenko commented
Pop-up advertising is needed because it effectively attracts the user's attention to key offers, such as discounts, subscriptions or promotions. When set up correctly, it helps increase conversions, collect contacts and keep the visitor on the site, especially when he is about to leave. Here is a good site https://roiads.co/blog/glossary/popunder/ , where you can learn more about this so that it does not irritate you)
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Steve Wedd commented
I agree. Every time I open it, I get a splash ad telling me to try some other aspect of it that I don't want or need. Get lost.
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Anonymous commented
you can have a response from me! stop asking me to log into the freaking cloud. this is NOT RESOLVED
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AdminRavi (Admin, Adobe) commented
Hi,
Thanks for reporting this issue. We will look into this on priority.
Can you please let us know what kind of license do you have for Acrobat DC a subscription or a perpetual license.
Is your Acrobat prompts that it is about to expire? Can you please share a screen shot of what message you are getting.Regards