721 results found
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Stop spamming me with stupid ads for upsell. This is the kind of **** that makes people uninstall your service
Stop it. This is bad
2 votesMarking this issue as resolved as there is no response from the user.
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Won't remember magnification setting
Adobe Acrobat Pro won't remember magnification setting (fit page) after save and close. If I reopen the file after quitting Acrobat it shows the previous default setting. If I force quit and reopen then the change shows. Seems its caching the old settings unless I force quit to clear.
2 votesSorry for the inconvenience caused to you.
You can get your desired results by following the below steps:
1) Open a pdf
2) Right click and go to document properties.
3) click on initial view tab
4) Select desired ‘Window options’ & saveAfter doing the above steps whenever you relaunch the pdf, you’ll get the desired page fit (you selected).
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Tagging table cell contents, attribute inherited
When remediating a document created from Word, we had a group of tables (actually embedded Excel sheets) that auto-tagged as Figures. When the cells in these Figures were manually tagged using the Reading Order Tool they inherited the Bounding Box and Placement attributes of the Figure tag they were within. If the Figure tag was deleted and then the content was tagged this problem did not occur, but who knew this would happen? This caused unexpected issues using several remediation Tools -- Commonlook Validator would not open the file and Axes PDF Quick Fix showed a large bounding box around…
2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved on your side.
Feel free to contact us anytime.Thanks
Rachit -
How come recent files, don't actually show the most recent file?
How come recent files, don't actually show the most recent file?
2 votesI am sorry for the inconvenience you are facing.
You can see your most recent files when you click on home at top left corner and under Recent the recent used files are displayed.
Hope this helps you.
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Cannot use Page Up/Page Down Keys or Jump to Other Open Document
I cannot get the Page Up/Down keys to work. I'm viewing a multi-page PDF in full page to flip through them and spot changes. I can't see an option to reset tools or select this as a transition option.
Also, in all other Adobe products, you can hit Command+` to jump between open documents, but not in Acrobat.2 votesHi,
Since I haven’t heard from you, I believe the issue is resolved. Feel free to contact us in future.Thanks
Rachit -
Automatic bookmark building
There should be a feature when editing PDFs to build bookmarks from headings/text format.
2 votesHi,
Greetings!
You can directly create bookmarks by selecting the text and pressing ctlr/cmd+b.
The bookmark will be created with required heading or text. -
Always saves as a PDF Portfolio do not want this
Every time i save a combined file, it saves as a portfolio. how do i turn that off.
2 votesHi,
Please follow below steps to Turn off portfolio PDF creation while combing:
Launch Acrobat and goto “Tools→Combine App→Options (gear icon)”.
Now under “Option” uncheck " Save as PDF Portfolio" and Ok.You are done, combine and get your desire result . Let us know if you face any issue.
Thanks,
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Adobe Digital Edition
This is not about Adobe Reader it is about Adobe Digital Edition. As there is no entry for ADE I chose the first one on the list and hope that a category for the ADE is created.
The problem is that Adobe Digital Edition is a Digital Reader and that you can't actually read your books through loss of access to the file or it appears that way. I assumed it was this as I cannot access your file either so assumed there would be nothing wrong with that file. I am using it through my council library membership which…2 votesI am assuming your concerns have been resolved. Let us know otherwise.
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French version vs english
I bought Acrobat Standard DC but unfortunately I did not see that I could download it in French. It is therefore in English. Can I just change the language in the software or do I have to uninstall it to reinstall it in French?
2 votesMarking this issue as resolved as there is no response from the user.
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instalation error
Comprei ontem por €475,00 o adobe Dc Pro MAC e não consigo instalar, interrompe sempre com erro pela conta dayaj@mac.com. Tenho 2 contas adobe, 1 dayaj@mac.com e 1 dayaj@netcabo.pt e gostava de juntar as 2 para dayaj@mac.com
2 votesMarking this issue as resolved as there is no response from the user.
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create custom scanning tools not working in Version 2018.011.20035
My Adobe Acrobat DC updated overnight and now my custom scanning tools do not work. Previously I had a custom tool I named scanning with two shortcuts. One for black and white scan, and another for custom scan which I set up to scan both sides. After the update, my scanning tool and shortcuts were there, but they don't work. I tried to recreate, but I cannot scan anything without going to file > create > PDF from scanner, which then brings up enhanced scans. The Black & White tool in the Create Custom Tool does not work. Seems like…
2 votes -
Autotag Document Assigns Failed Character Encoding
Steps to reproduce
PDF files generated by Microsoft SQL Server Reporting Services 2008R2
Process with 'Accessibility tools, Autotag Document'Environment (OS, version)
Windows 10, Acrobat Pro DC
2015 Release (Classic) Version 2015.006.30392Note that files were OK with Windows 10, Acrobat Pro XI (currently on the same workstation)
Note that files had previously been OK with Windows 7, Acrobat Pro DC (prior workstation, no longer available)Expected Result
Text recognized and assigned text characters
Bullets recognized and assigned 'bullet' character
Accessibility Checker passes contentObserved Result
Bullets assigned text character ('w', 'n', etc. - possibly the different values were based…2 votesHi,
As discussed over the mail, the issue is is in the source file itself.
Feel free to contact us in case you have any concerns.Thanks
Rachit -
Please make it so that you cannot just accidentally delete the customised quicktools, and then have to go back and set them up again
Please make it so that you cannot just accidentally delete the customised quicktools, and then have to go back and set them up again
2 votesHi,
Since we Haven’t Heard back from you for so long, We are closing this issue.
Please feel free to reach out to us for any other concerns if you have,
Thanks
Ayush Jain -
Creating table summary removes accessible table tags
Using the latest Acrobat DC on MacOS Sierra, the only way to add a summary to a table also removes correct, accessible tags.
The only way to access the table summary is to open the Touch Up Reading Order panel, highlight the table in question, and mark it as a table in the TURO panel--even though the table was already correctly tagged and in the correct reading order. After this is done, the user can right click on the table and add a table summary.
However, doing this changes the <table> tag to two nested <sect> tags and removes any…
2 votesHi,
We sent you a mail regarding the issue. We haven’t heard back from you since.
I believe the issue has been resolved for you.
Please share your concerns if you face any issue in future,Thanks
Rachit -
Keyboard command to APPLY a stamp to a page
Be inability to stamp a sheet with a keyboard command is mind-boggling.I know I can select the stamps options menu with Command K but from there that is no way with the keyboard to apply the stamp to a page. This dramatically lengthens my workflow when having to apply stamps to multiple sheets in the document.
2 votes -
shortcut keys for touch up reading order tool
Shortcut keys already exist if you have a screen reader enabled. If you could put in tooltips giving us those keys, it would speed up manually tagging files tremendously.
2 votesHi,
We escalated the this request to the higher management. We don’t have a plan to provide this feature for now but We have kept it in our radar and would implement it in the near future.Thanks
Rachit -
Recovery of all Open PDF documents after a crash or shutdown on the computer
Every time Windows crashes all the Adobe files that were open get lost. Please tell me how to recover all open files when after restart
2 votesHi,
You can always check the recent files you opened, but as designed after system restart Acrobat will not open those files for you by itself.
Thanks
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view of any document on portrait monitor stretched
this is an very old bug and it's not solved yet even in the newest acrobat pro DC.
imac 27" is my main screen, eizo 24" rotated to portrait is my second screen. when i trag any pdf to the portraited monitor, the picture jumps stretched. when i drag it back to the imac screen, it shows normal.2 votesHi,
We are closing this request as seems like the issue is fixed by the preference mentioned in the comments.
Thanks
Ayush -
Error saving when destination folder name is changed
Changes are not able to be saved when source or destination folder name of document is changed while editing. Changing folder names is common on Mac OSX and applications typically do not have issues tracking folder name changes while the application and document is open.
- To reproduce on OSX, open a PDF document and make edits. Change the name of the folder the PDF resides in. Attempt to save changes. Acrobat shows this error "The document could not be saved. The file may be read-only, or another user may have it open. Please save the document with a different name…
2 votesThe error is expected since you are changing the source folder name while the file-inside is in Write-mode.
You can try Save As to not lose any changes.
Just for information, on windows – you cannot change the source folder name while a file, is in write-mode.
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Acrobat DC can not sign document.. stuck in retrieving information
how about being able to sign documents without connecting to a cloud service or being completely disconnected from the internet.. heck I can't sign it when i am fully connected..
2 votesMarking the issue as resolved due to no further communication from the user. Please do let us know in case you face any issues in the future.
Regards,
Sandeep
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