598 results found
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you should give users the ability to choose the page dimensions they want to insert when they use the Insert Page command.
you should give users the ability to choose the page dimensions they want to insert when they use the Insert Page command.
2 votesHi Ken
You can change the page dimensions after inserting them. You need to simply select the pages and go to ‘Set Page Boxes’ option under ‘More’ in the Organize Pages app.
Please let us know if this works for you.Thanks
Vivek -
Adobe Sign Cannot Send Docs 8/18/17
Adobe Sign is not working 8/18/17 for sending any documents. We have tried sending from multiple accounts and a variety of different documents. We have tried using the workflows and just the Send button. It gives back this message: Adobe Sign was unable to create your agreement because the document could not be thumbnailed. Please let me know you need more information.
2 votes -
Can't search for documents in Google drive when adding a contract to Adobe Sign
When I use the Google Drive File Picker in Adobe Sign and trying to search, the result is always blank. The same search in Google Drive shows the files I'm looking for.
macOS 10.12.6 using Chrome Version 60.0.3112.90.
The problem occurs on different adobe sign accounts and different laptops.2 votesWe apologise for the issue you are facing. We need some more information from you to be able to investigate this further:
1. Do you see a completely blank file picker dialog? Or you see the file list but search returns 0 results in Google Drive files?
2. Can you please try quitting all Chrome browser instances (check that no Chrome instance is running in activity monitor) and then re-try?
3. Do you observe the same on Windows too?Thanks,
-amboo -
Extract a part of a PDF page as a new PDF file
Allow an option to extract a part of a PDF page and save as a new file so it is a new file only showing what you want. This would be similar to cropping and then print to PDF the cropped page to eliminate the extra file size. The key is to keep the original file resolution / clarity.
2 votesHi James
You can extract complete page/pages using the pages app. Once extracted you can crop the new file as per your needs. This would maintain the original file resolution / clarity as required by you.
Please let me know if this works for you.Regards
Vivek -
PDF's getting stripped from email
When I send emails with PDF's as attachments, the PDF's are not showing up in the email at the recipient's end. Word and XL doc's , etc. work just fine... WTF?!
2 votesI am not sure if this is an Acrobat issue. But still, are you facing this issue with any particular email client?
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where cc is loaded on a particular machine, why does opening adobe acrobat dc not automatically sign you in, when cc is signed in??
Adobe cc fails to sign in at startup, but when it is signed in opening an adobe dc attachment still fails to sign in to use signature.
Windows 10 pro (64 bit) running on a dell xps 15" 4k screen 2017 laptop.
2 votesWe apologise for the issue you are facing. Are you still having this issue?
After you have signed-in in CC and launch Acrobat, you need to wait for a few seconds before the signing-in process completes in Acrobat.
Thanks,
-Amboo -
Distiller’s font handling genrates errors not honoured by ‘stopped’
Distiller XI Pro 11.0.20 (28/03/2017), and many previous versions, crash “… /Font resourceforall”. Try the following code:
%!PS
(*) {
/FontName exch def FontName = {FontName cvn 48 selectfont} stopped pop
} 65535 string /Font resourceforallcrashes with:
%%[ Error: invalidaccess; OffendingCommand: def ]%%
without the “{…} stopped” construct it crashes with:
NanumPen
%%[ Error: invalidfont; OffendingCommand: findfont; ErrorInfo: CharOffsets –
and some non-ASCII characters.This problem started in about 2013, after an ‘upgrade’ to the Mac OS somehow altered something about fonts. Please could Distiller’s font handling be improved, even if only to honour ‘stopped’.
(There are about 2½k…
2 votesHi
Are you still facing this issue with Acrobat DC?
Thanks
Tanvi -
Feedback
I know that we need to keep the straight line on until I am finished with it instead of having to click on it every time I need to use it. I would like my three tier task bar back. Having to constantly click on the additional menu takes valuable time away from my project. Editing may be better but since I use Adobe to facilitate my bidding process, adding steps only hampers progress. Although I have Adobe Pro DC, I am going back to my Adobe Pro 9 since it was the last program that suites my business to…
2 votesDid this help?
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2 votes
We are looking into this problem. Are you getting an error while converting from PDF to docx (no docx created?), or the file content in docx file after exporting from PDF is incorrect? Please elaborate on the exact issue you are facing.
Also, please share the version of Reader/Acrobat you are using. You will find the version number under Help→Adobe Adobe Acrobat…
Thanks,
-Amboo -
cannorrt ever sign in no matter what so credit card stays here with me./over and over again
no way to ever sign in it is like a dummy.
2 votes -
Search for contains the term being searched for
I am looking for the ability to search for a term where the term is "contained" and Acrobat will highlight all of these occurrences.
For example, I wanted to search for the term "scenario" and highlight all occurrences of it whether it is found as "scenario", "scenarios", or other variation. Unfortunately, I could not find any option that allowed for this. All I got was a teaser when typing the search term where it showed me that it could find the term as "scenario" (19 of them) or "scenarios" (just one) but would not for a combined result where it…
1 vote -
Bug Report: Multiple warning dialogs popup when navigating Tag Tree
Since Acrobat version 18.4, we are getting multiple warning pop-ups when navigating the Tag Tree while the Object Properties dialog is open. Every click on a P tag or Sect tag generates multiple "The type must contain text and be less than 128 characters long. Please enter a valid type or cancel" messages. The dialog doesn't refer to which field is in error, and it pops up regardless if there has been changes to the Object Properties fields or not.
1 vote -
Share to Abobe Cloud link tool missing
I'm running the most recent version of Adobe Acrobat Pro with current updates on a PC. The abitity to share directly to Adobe Cloud and get the link is no longer visible? Please see attachment. Uploading to Cloud, then getting link requires multiple steps I did not have to take before.
1 vote -
help
Ich habe eine Lizens gekauft (Adobe DC 2017) aber es funktioniert nicht....Warum?
ich bitte um HILFE und Freischaltung!1 vote -
Automatically delete my comments
My comment (e.g. add text box) will be removed without my control in some occasion when I edit the comment or add a new one. This type of problem has happen a lot of time in the past one to two months.
1 vote -
Bug: Shared comments appear deleted for some, not at all for others. Cannot retrieve.
Using Share for Review on DC, with several reviewers. I, the owner, made 2 comments. The next day 2 colleagues (A and B) tell me they have commented. I open and see nothing. At 5 am I get an email from Adobe that 1 commenter (B) made 40 comments. I look again and see nothing, and realize there is a problem. Commenter A shares a screenshot of her view in a browser, and it shows "[owner] deleted this comment 13 hours ago". I never deleted any comments, and there seems to be no way to view or retrieve deleted comments.…
1 voteDear Customer.
Thanks for reaching out to us. We are working at our best to resolve your issue. Meanwhile could you please help us with the below info.
1. Are you also not able to see the comments on Web(Browser)
2. Issue appears for specific file or on every files.
3. Also facing any error while posting comments.
4. Also please check if any filter is enabled in Shared file to show only specific comments. -
Bug report: search feature broken; finds only wrong words on many documents
The search feature fails to work on many text documents. This is a relatively new bug. When you search for a word Acrobat finds unrelated words. For example, in one document when I search for the term "Bergomeister" it finds all of the occurrences of the word "but". Sometimes if you cancel the search and try again, it will work.
1 vote -
Displaced text during PDF conversion from PowerPoint
Text in vector graphic images (.svg/.emf) files get displaced and in some cases overlap with other objects in the image during PowerPoint to PDF conversion with Adobe. This issue wasn't present when using Adobe PDF Library 20.9.95
1 voteHi
Can you please share some sample test file with us?
Thanks
Tanvi -
Access Error
Won't let me create PDF from HTML doc's.
Has been working up to Feb 5 2021 and now it states it doesn't recognize the file.
If I can't use the app when needed, why am I charged every month for your service?Need this fixed or cancel service
1 vote -
1 vote
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