726 results found
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Can't add text in the fill & sign section, pls help!
I have an adobe acrobat DC, and I've tried several times to fill in a form on the app. However on the Fill & Sign tool, the Add Text function isn't turning up. How can I fix this?
6 votesFor PDFs having active form fields, only the sign option is displayed. This is AsDesigned behavior.
Regards,
Sandeep -
OMG, what a nightmare.
I have been working with Acrobat for as long as it has existed, and this version is a nightmare. I have spent hours trying to sign a contract while my customer waits for a response. The sign icon at the top is greyed out. I am unable to edit, add text fields, add signature image. I may have to resort to printing the entire contract and rescanning it as I also cannot insert a page into this locked document. We do not need more features, we just need the ones we have to work.
2 votes -
Brilliant idea: let users customize their interface
I don't want the forced tools on top, including Home, Tools, Document, and several of the page display icons. I'm a genius and I'll offer a brilliant idea: let users customize their own screen!
When the window isn't maximized, there's insufficient room for all the tools, and the default unwanted ones prevent the ones I need from being displayed! When the + and - zoom icons aren't shown, they're also not even listed behind the 3-bullet icon on the far right! This is obviously a bug. It's further difficult since Acrobat refuses to zoom when using Ctrl-scroll on a "high-precision"…
12 votesHi,
The zoom icons appear fine in toolbar
closing this thread.Let me know for any concerns
Thanks
Ayush -
I just need to be able to measure stuff on pdf drawings.Is there another product which does this more simply?
I am a construction estimator. I just need the ability to measure from drawings quickly. Does Adobe have another product that does this and without all the bells and whistles?
1 voteHi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
Dynamic menu - Hit or Miss
Edit Menu > Form Options: does not always show when opening a Form PDF. In Acrobat Standard DC it is hit or miss as to if the Edit Menu show the Form Options selection.
What makes the 'dynamic menu' feature sense a pdf form?
1 voteEdit > “Form Options” > is visible (default) in following two cases -
1. A reader extended PDF is opened in Acrobat.
2. A distributed PDF.The menu option is also, available in same session for a non-Reader Extended PDF (or non-distributed) if they are opened with a Reader Extended PDF (and/or Distributed PDF).
That ways the “Edit > Form Option” stays visible until user exit Acrobat application.Please note, Edit > “Form Options” > does not appear when we are creating form from scratch because as an author he/she has the advantage of using Prepare Form Tools.
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Paper Capture Recognition service experienced an error
Yesterday I purchased 1 year subscription to Adobe Acrobat Pro and since installation I am unable to edit PDFs due to the following pop-up error message:
"Unable to process the page because the Paper Capture recognition service experienced an error. (6)".
I have searched all over the internet for its solution but could not find one. This is really frustrating, bought an annual subscription and still not able to edit PDFs. I feel that I have wasted my money in buying the subscription.2 votesIssue resolved at customer end.
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Adobe crash
My Adobe Reader DC crashed on my Mac and I can´t close it, restart it or anything. Even I can´t restart my laptop because is still open. I am trying to log in my account, but this is also not working (still waiting for the reset password mails). I don't now how to delete the program and reinstall it.
1 voteMarking this issue as resolved as there is no response from the user.
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2 votes
Hi
We already have Adobe Acrobat DC ribbon in MS Word and MS PowerPoint on Mac with Office 365/2016 latest version.
Thanks
Tanvi -
Cannot Combine documents
I used Adobe Acrobat Pro DC on a Windows 7 64 bit desktop environment.
I simply select the combine documents icon button, it has me choose either existing open document or add unopened documents. Either way it does not work. When I select open document, it has the one open document and then I need to add the 2nd document to combine, and I select it, those documents never populated the page and thus I cannot move to the next step of clicking on the "Combine" button. This has happened multiple times. I think of asking for a refund and…
1 voteThanks for confirming. Its great to know that your issue has been resolved.
Keep us posted if you face any issue.Thanks,
Mridula -
Want to selectively delete individual lines from the RECENT LIST without deleting the actual files from my HD or Document Cloud.
Want to selectively delete individual lines from the RECENT LIST without deleting the actual files from my HD or Document Cloud. As it stands now the Recent List gets so long as to be a nuisance. At least allow clearing items after a certain period of time.
3 votesPlease try the following steps after updating your Acrobat to the latest version:
1. On the recent file list, Select the individual files using the check mark on the left.
2. After the selection you’ll see the option “remove from recent” on the right, select the same. -
Always saves as a PDF Portfolio do not want this
Every time i save a combined file, it saves as a portfolio. how do i turn that off.
2 votesHi,
Please follow below steps to Turn off portfolio PDF creation while combing:
Launch Acrobat and goto “Tools→Combine App→Options (gear icon)”.
Now under “Option” uncheck " Save as PDF Portfolio" and Ok.You are done, combine and get your desire result . Let us know if you face any issue.
Thanks,
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When I use the fill & sign feature with latest version
The older version seemed faster when I used fill & sign. Also, when I place the cursor in the field you want to fill, I used to be able to use my up and down arrows to adjust it to the field better. It seems slow and sluggish now.
1 voteHi,
We have made some fixes around this area. Can you please update to the latest version : Go to Help > Check for updates.
Do let us know if you still observe the crash after updating to the latest version (2019.010.20069).
Regards,
Sandeep Grover -
Second ID for Second Subscription
If a customer wants to purchase more than 1 subscription, they should not have to create a second email and sign in as a separate customer. In order to buy 2 subscriptions, I have to create a separate email, separate password, and sign in separately under a second Adobe ID.
1 vote -
Visibility of Adobe Acrobat's Updater
Please make the updater of Adobe Acrobat visible when it runs. Yesterday, I already begun to look for malware on my MacBook until I realized that it was simply the Acrobat Updater downloading and installing the newest update silently and invisibly in the background. Thank you.
3 votesHi,
Thanks for writing your concerns to Adobe. We try to apply updates in background so that it is less intrusive to users .
We will try to improve based on your inputs. -
Printer Message "Unable to convert PostScript File."
I get this when I try to print a pdf from my Mac using Mohave to an Epson 2650 printer. This also happened on occasion with Sierra. I have been having people fax me the documents but now it is becoming a real problem. I am doing what I've done for years, which is clicking the print icon within the pdf or using the printer from the Acrobat platform.
1 voteGreat to hear that!
We are closing this case from our end.
Thanks
Tanvi -
Fill & Sign Missing Fill
The ability to add a date to my signature with Fill & Sign is a serious limitation (the document has active fields.) Blocking the "fill" may be "as designed", but the design is flawed because it prevents important functionality.
2 votesHi,
This is an As Designed feature. we have shared your feedback and will let you know in case we plan something for the future.
Regards,
Sandeep -
Recent files list / Way too sparse
New Acrobat DC recent files list wastes a lot of space. It's a list, the name entry includes a separate line just to say "PDF" which spaces apart the items unnecessarily. Just put that in a column (there's lots of wasted space there too).
2 votes -
Convert Email Attachments to PDF in Combine Files Feature.
I can drag and drop emails from Outlook into the Combine Files Window, however, when you "combine" the files, the attachments are embedded rather than attached at the end of each email. You can manually convert each email in Outlook with attachments in that fashion, but when you have 100+ emails with attachments, that just doesn't work.
3 votesHi
You can achieve this by Selecting Multiple emails and converting them together using the Acrobat PDFMaker add-in in Outlook.
You can refer this:https://helpx.adobe.com/acrobat/using/creating-pdfs-pdfmaker-windows.html
Thanks
Tanvi -
More Options for Accessibility Tables
Create 508 compliant PDF documents frequently that need to be passed. These documents more than not have several lengthy tables. These documents also come from different people using different software and versions. And more than not these tables need to be rebuilt. Would love to have the option to create tables in the Tags sidebar from scratch where you can at the same time specify how many TR, TH, and TD and in a certain order. Right now I can only add them one at a time. Also, if there is a way to remove the hard setup of tables.…
15 votes -
Put back the one-click share via email.
The new way is very long winded. sometimes the Share window doesnt open. PLEASE allow 1 click to send via default email client as in the last version.
2 votesHi,
Apologies for the inconvenience caused!
Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.
Link : https://helpx.adobe.com/acrobat/kb/send-email-attachment.html
Please let me know in case of any concerns.
Regards,
Sahil
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