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Acrobat for Windows and Mac: User Interface

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(thinking…)

Colors wiped out in most recent release.

I am in Acrobat DC
Architecture: x86_64
Build: 17.9.20044.222436
AGM: 4.30.69
CoolType: 5.14.5
JP2K: 1.2.2.38123

I am looking at a file from a vendor for approval. My manager sees a 16% cyan in the background of this file on two pages. She is in Acrobat Pro X.
I do not see this 16% cyan. It does not register in the Output Preview panel that there is any cyan on these pages. 0%. We are looking at the exact same PDF file.

What is going on?

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Timothy Fink shared this idea  ·   ·  Report…  ·  Admin →
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  • Timothy Fink commented  ·   ·  Report

    That issue was so long ago and I know we figured some explanation at the time. However, we have never (luckily) experienced this problem further. And I cannot remember what we did to solve this.
    Anyway, thanks for your response!

  • Sheena commented  ·   ·  Report

    Hi Timothy ,

    Could you please share the file in which issue is seen ?
    Email ID : shearora@adobe.com

    Regards,
    Sheena Arora