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Acrobat for Windows and Mac: Installation and Licensing

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Acrobat keeps closing for no reason and it is NOT autosaving my files

Acrobat keeps closing for no reason and it is NOT autosaving my files.I already pay a subscription fee every month and you want ANOTHER $80 to help me. I didn't choose to close the program I didn't have a choice and charging $80 for something that is YOUR fault is daylight robbery

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Under review  ·  Pratyush Dhoundiyal responded  · 

Apologies for the trouble, can you provide the Acrobat version you are using. Also does Acrobat quits with a crash? if yes kindly provide the crash logs.

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  • Heather Douglas commented  ·   ·  Report

    I'm having the same issue, although mine is closing with no error message.

  • Anonymous commented  ·   ·  Report

    I experienced the same issue just now. I'm very upset that I had to redo work that I'd spent 2 hours to do. I pay for this service and there should be a way of autorecovering lost documents if the program chooses to close itself with no warning.

  • Anonymous commented  ·   ·  Report

    Version 18.009.20050. No it's not a crash it just has an error message which said Acrobat has encountered a problem and needs to close. I scanned a 10 page document today and got the same error twice. Almost an hour of my life wasted.