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Acrobat for Windows and Mac: Fill & Sign

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Fill & Sign, Send and Track & Signature only shows blank screen

Using OS X El Capitan Version 10.11.6 with Acrobat Pro DC
Fill and Sign will only show a blank screen.

23 votes

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Bailey Rudd shared this idea  ·   ·  Report…  ·  Admin →
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  • Anurag commented  ·   ·  Report

    Hello,

    Please share the version of Acrobat Pro DC you are using (Go to Help-> About Acrobat Pro DC)

    Also, Please try the following steps:-

    1. Restart your machine.
    2. Launch Acrobat DC application
    3. Observe

  • Anurag commented  ·   ·  Report

    Hello,

    Please try the following steps:-

    1. Restart your machine.
    2. Launch Acrobat DC application
    3. Observe

    Please contact us if you still the face the same issue.

  • Bailey Rudd commented  ·   ·  Report

    Same Bug for me.
    MacBook Pro (15-inch, Mid 2012) 10.11.6 El Capitan
    Architecture: x86_64
    Build: 17.9.20044.222436
    AGM: 4.30.69
    CoolType: 5.14.5
    JP2K: 1.2.2.38123

  • Anonymous commented  ·   ·  Report

    I'm having the same issue with the Fill and Sign and Send for Signature tools. I tried logging out and restarting the program and my computer, but neither has worked. Any suggestions?

  • Phil commented  ·   ·  Report

    Bug - Fill & Sign not loading; just leaves a blank page

    OS - Windows 10 Pro

    Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
    Version: 18.9.20044.251705
    Creation Date: 2017/11/04
    Creation Time: 20:57:50
    Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe
    Version: 17.12.20098.240878
    Creation Date: 2017/08/24
    Creation Time: 12:10:04
    Locale: English (United Kingdom)

  • Anonymous commented  ·   ·  Report

    Fill and Sign and Send for Signature and Send and track goes to blank page. Selecting any of these tools from within a document goes to a blank page with the tool box at the top, and all else blank. Selecting sign or any other option has no effect.

    Also cannot "Save As" from an existing PDF.
    Windows 10,. I miss Acrobat Pro so much

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