Can't add text in the fill & sign section, pls help!
I have an adobe acrobat DC, and I've tried several times to fill in a form on the app. However on the Fill & Sign tool, the Add Text function isn't turning up. How can I fix this?
For PDFs having active form fields, only the sign option is displayed. This is AsDesigned behavior.
Dawn Altman commented
Db on December 26, 2019 had a workaround that worked for me. I couldn’t fill in the date on a W-9, and this solved it.
That's a stupid answer and doesn't resolve anything.
I get a prompt to fill out my forms about 70% of the time and waste a lot of time trying to track down how to get it to work.
I HAVE BEEN BATTLING WITH SAME ISSUES FOR A FEW WEEKS NOW. BUT THANKS TO COMMENT BY "VR" ON 12/13/19 AND SOME ADDED STEPS I WAS ABLE TO FIGURE IT OUT
HOW TO FIX IT:
RIGHT CLICK ON THE BAR WHERE YOU CAN SELECT THE TEXT, CROSS, ETC.. SELECT "SHOW ALL LABELS" THEN THE "CHANGE COLOR" OPTION WILL BE DISPLAY,AND YOU CAN CHANGE THE COLOR TO BLACK OR ANY OTHER COLOR YOU MIGHT WANT.
I AM UNSURE WHY WOULD THEY MAKE WHITE THE DEFAULT!?
Jack Meoff commented
This has been un helpful! terrible app by adobe and admin dawg wtf was that about?
I am very suprised that these coments go all the way to 2016 but nothing has been done todate. What a ridiculous response from the admini
Jane Nibmasp commented
By the way, for the "admin" amukherj - "such a problematic pdf" - you mean one of the most common PDFs where it never used to be a problem? Seriously? Do you hear yourselves? Go talk to the IRS, or better yet - reexamine a product that you've designed, because there are serious usability issues if 99% of the forms don't aren't designed with enough meticulous perfection that they are usable after you adjust your software to render said forms virtually unusable without some ridiculous, time-consuming, onerous work-around hack. Seriously. What is wrong with you guys? Do you listen to a single concern of your users? Or do you just continue to see THEM as the problem? I'm starting to feel like there isn't a company on the planet that is better suited to being displaced than the arrogance coming out of you people.
Jane Nibmasp commented
How wonderful that, in typical fashion, adobe literally couldn't care less that they've massively broken a frequently used feature and are blithely dismissing it without a second thought. Thanks "Sandeep" for demonstrating Adobe's continued excellence in screwing over their users. I couldn't be more enthusiastic about finding another solution.
This is completely ridiculous, but I found a workaround that worked.
On a Windows 10 machine
1. Fill out the form as much as you can including signing it.
2. Save a pdf
3. Open the saved pdf and click the print icon
4. When the print options open up, in the "printer" option select "Microsoft Print to PDF" then print it.
5. It'll give you an location to save the new pdf
6. Open this new pdf and click the fill & sign option. Now you should have the |ab cursor.
Was facing the same issue just today - able to insert signature, but unable to see text entered. Just noticed that the color option on the top of the page was suddenly showing white/or no color. Just selected black, all's well now.
Not sure if that is the case for you folks, but perhaps, worth a try!
Graeme Easton commented
We have this issue as well and it is very frustrating. Acrobat XI had none of these issues. Having to Print the signed form to the desktop, open it up, sign it and copy it back over the top of the existing document is not a solution that can be used long term. Adobe charge a lot for this product and it is clearly broken. Our engineering forms need to be signed by multiple people before we can send them to our customers.
For us all we are doing is converting the report from a word doc to a PDF. The first person signs it (Lock form not selected) but consecutive signatures after that will not. Option to sign is locked.
I can see from this thread that both Adobe support personnel have done a runner. Got their 'blinkers' on.
The same thing is happening to me. It worked fine a few days ago and now I can start a text box, but no text appears as I'm typing. What the ****??!!!
Mac Daddy commented
The author probably didn't set it up right. If you have the same issue as the guy with the W-9, I would fill the parts you can, save as a jpeg, open in word or something similar, add a text box over the image, save as pdf. It's round about, but at least you don't have to print and sign.
This issue is not resolved because the problem has not been identified well. Agreed, the author of the form should correctly assign fields. However, many authors do not do this correctly, including the IRS. I am trying to fill out an IRS W-9 form. There is a space for a date, but no fillable field. There is no option for me to insert a date. I now need to print the form, fill out the date, rescan, and resend. There should a simple option to "Add Text," as before, any place on the document. This will allow the signer to fill information outside of fields, such as signature, date, initials, or special notes. Like it or not, this was an oversight.
@Sandeep, this is not "resolved". I'm coming from Acrobat XI, where I would frequently take a document with just lines for filling in a form, create form fields from it in Acrobat, and then be able to fill in the fields (including adding text like "x" for check boxes) and then digitally sign it, all without having to print. Now I have done the same thing in DC, but after I added the form fields (which was a hard-to-find menu, I might add), the option to add text and check marks is gone from Fill and Sign menu. This is absolutely frustrating!
That renders any form that was made without perfect attention useless. Which is to say, virtually all the pdf forms I encounter. Reinstate the Add Text button so that I do not have to print EVERY pdf I fill out.
Acrobat DC sucks they have broken functionality that was present before, I am suffering the same issue as the user notes, if this is a designed feature it is a terrible feature. Just let me add signature where and when I want as it was before. Made a simple 1 step action into a 3 step process that is a PITA.
Bernard Kontz commented
As admin has mentioned above, you accidentally added all the signable fields instead of fillable ones. If you're familiar with Acrobat Pro so far, it will be not a big deal for you to edit them, you can do so with auto replacing here easily https://ds11.pdffiller.com but I haven't tried so with using in Acrobat afterwards, so it's up to you
Sandeep, it may be the designed behavior; but you didn't resolve the problem. How do I get a signature on this form. The "sign" icon is disabled. The instructions on the web do not address this issue. Either the software is broken or the instructions on the web or broken (or both).
For the pdfs with active form fields, a workaround to not have to print-sign-scan is to
1. Fill out the form to the extent you can.
2. Print the form to a PDF. It is now a normal pdf without active fields
3. Fill & Sign whatever is required.
4. Save and send,
I usually print to a pdf one more time as this renders the signature as part of the simple pdff now, rather than a signed pdf. Looks a little more like I did the print-sign-scan.