Skip to content
← Acrobat for Windows and Mac

Feature request / Bug report

Acrobat for Windows and Mac: Other

Categories

JUMP TO ANOTHER FORUM

(thinking…)

Acrobat file save is blank

I'm using Adobe Acrobat CC 2018 on an iMac using macOS High Sierra version 10.13.2. When I edit or create a pdf file, the save or save as commands bring up a BLANK field instead of the traditional save or save as field. I can't save any files. The only way to get the edited file or binder is to email it to myself. Is this something I can fix or is it a bug on CC 2018?

4 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Mike shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Kc commented  ·   ·  Report

    On a Mac and there is no preferences under edit..

  • Anonymous commented  ·   ·  Report

    Hi....I too was having problems saving my modified (highlight text) pdf's...I would get a blank "save as" box. The fix below worked.
    Thanks

  • AdminGaurav Sharma (Software Engineer, Adobe) commented  ·   ·  Report

    Hello,

    Thanks for reporting the issue.
    This issue is fixed now and will go live in next DC Feb release.

    You can try workaround for now :
    Go to Edit-> Preferences -> Un-check the checkbox "Show online storage when saving files"

    Let us know if it works for you.

    Thanks