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Acrobat for Windows and Mac: Cloud Storage

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Unable to move files in doc cloud

Unable to use dialogue box to move files. I have uninstalled Acrobat DC and re-installed - no change.

Adobe_Error.jpeg 607 KB

1 vote

Jeff Hall shared this idea · May 2, 2018 · Report… · Admin →

Declined ·

Adminsagrover (Admin, Adobe) responded · Jul 30, 2018

Closing the issue due to no further correspondence from the user.

Show previous admin responses (2)

An error occurred while saving the comment

Gagan commented · May 8, 2018 2:06 AM · Report

Hi Jeff,

We are sorry to hear that you are facing this issue. Can you please provide us the below information so that we can triage this issue -

1. Go to https://cloud.acrobat.com and try to move file. Please share your observation.
2. Are you able to Rename or Delete file?
3. From when you start observing this issue.

Waiting for your response.

Thanks,
Acrobat Team

Submitting...