Adobe DC on Windows very slow to save
Adobe Acrobat Reader DC 2019 taking too long to save comments on Windows
Tanay
shared this idea
We are closing this issue because of no further communication from the customer end.
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Vimal Dobhal
commented
Hi Tanay,
Can you please upgrade your application to the latest available version and let us know if you are still observing the same issue ?Thanks
Vimal -
Tanay
commented
(1.) Seeking this issue on all the commented pdf files stored in the Document Cloud.
(2.) All types of comments (underline, free hand, highlight, shapes etc.)
(3.) All PDFs regardless of size stored in the Cloud taking unusually long time to modify & sync changes across devices connected with the same Adobe ID despite high broadband connection speed.
(4.) Adobe Acrobat Reader DC version 2019.008.20071 running on my Windows 7 Ultimate laptop. -
Vimal Dobhal
commented
Hi,
Thank you for taking the time to write to us regarding this issue which you are facing.
We tried to reproduce the issue at our end but we didn’t succeed. It would be great if you could help with the following queries so that we can reproduce it internally and look into it-
* Are you seeing the problem on all of the PDF file or some specific to a file or a set of file. Could you please share the file/files(if not confidential) on which you are seeing the issue.
* Is the issue occurring with all types of comments or specific to a comment tool ?
* Could you please specify the steps which could lead to problem. A video would be great if you could provide. ( Send the link to dobhal@adobe.com)
*Could you please provide the version of Acrobat. (Click on ‘Help’ in menu bar > click on ‘About Adobe Acrobat DC…’ > take a snapshot of popped window).Thanks for your help.
Regards
Vimal