I agree with the poste completely. I use a screen reader to do my work. none of the tools are named as before so I can't be sure what I am activating until I activate it. Lots of popups that interrupt my work and I have to use what little vision I have to figure out what happened.
also on the introduce the new experience page I noticed that you put all of the resource links in a table with 2 columns and 1 row. This just complicates the process of accessing these resources. Why would you do that!?
As mentioned in the original post, there are so many bugs that should be fixed, I hate to think how much time was spent on creating this interface that just makes the process more difficult.

I've been using the new experience for a while. My use cases are simple but I relearned muscle memory. More clicks are required for me to perform the same actions than previously. And now the entire e-sign process has changed and is adding an additional page to documents with just a signature field? This is even after the document already has fields for signatures.

This feels like an update that benefits the developers and not the users or that is trying to "grow the brand" by modernizing what is a crusty old platform. Were usability studies performed on these changes? A/B testing? Were participants selected that had no prior experience with the software used? This feels like it's a case of design for new users, where discoverability may be faster for someone unfamiliar with Acrobat.

Thank you, Bevi Chagnon, for the eloquent and accurate description of the "new Acrobat experience". I agree on all counts. And thank you for the instructions on reverting back. Saved my mind.

Adobe: please please please invest your resources in making your products function better, and not just needlessly moving buttons around. This goes for ALL of your products I work with daily. And by work, I mean sitting at a desktop with a big monitor appropriate for graphics work, not casually glancing at a smart phone. If you can't do that, I will have to look for alternatives.

Ghastly and upsetting for users. Do they really think the new interface is better? Why such a big change with little preparation of users? Thank heavens for the disable function.

Floating tools over the top of the document are terrible.

You expressed so much of what I wanted to say so much more professionally and articulately than I was prepared to. Everything about this new format has been a headache. There are now several layers to burn through for basic functions like using the tools apps, being able to highlight text, inability to highlight text once it's been converted from an image, Prepare Form is now a nightmare, and having what appears to be several menus instead of a consolidated one has been an absolutely awful experience for a legal review I'm conducting. Adobe, stop fixing what isn't broken. If you're going to change things, at least keep functions in the same vicinity. Shifting from right to left improves the user experience how exactly?

The only thing subscription is good for is my ability to have the app on both laptop and desktop. This is good for you in the long run. Stop ruining the experience or I'm reverting to single-PC download with the classic version.

I need Acrobat Pro to be productive. That means: I need to edit things. But the new UI is designed in such a way that Acrobat Pro is primarily used to view / read documents. IMHO a completely wrong starting point.

I seriously wonder if the people at Adobe really use Acrobat on a day-to-day basis? Instead of tweaking the UI, I would prefer they work on the speed and reliability of Adobe Acrobat Pro.

The new arrangement of tools is, in my view, completely wrong and not intuitive. Muscle memory is not the problem. You get used to new workflows, menus in new places. But this update has massively worsened my workflow. I have to move the cursor around a lot more, need more clicks. The tabs at the top are not wide enough - for example, if several variants of a document are open, you can hardly see the name of the document.

There's always another company with a similar product or service waiting to take the more established one's place. Darwinism in business. Happens every time.

[eats popcorn as he watches it unfold]

The problem is that the corporate smartass bigwigs at Adobe who came up with this "brilliant" idea would have to admit its stupidity and account for the time, effort and money they splashed on the implementation; they would rather create a massive pain ********** for millions of their own customers than admit their own failure. Yes, it's time to choose another product.

Can anyone recommend another good PDF editor? (if it’s allowed) 😊

Look at Adobe's response to this thread on 9/5, they are doubling down on their position and defending the new interface. Run, run now while you can and find another PDF editor.

100% Agree with Bevi Chagnon, this is a complete fail on Adobe

If they remove the ability to disable the new Acrobat, I will cancel the whole Cloud. The new UI is an abomination.

The one good thing that has come out of being saddled with the abomination of this new UX from Adobe today (before thankfully learning I could switch back) was I realised, after 24 years of use, just how reliant and dependant I’ve become on a company who couldn’t care less about its core user base. Time to look at alternative PDF editors. This way went Quark….

We are a paperless office. Therefore, I am not sure I can wait around and fall behind on work while they delay even responding to these posts with more than a canned company mea cupla. If anyone knows of even a somewhat comparable pdf software/program, please post it. I have researched and so far I have found Nitro, PDF24 Creator, Foxit PDF Editor, EaseUS PDF Editor, REaddle PdF ExpertPDF Architect, and Sejda. Has anyone used any of these?

This update is the classic first gaffe of a company a brand that is synonymous with the thing it sells/does (e.g., Xerox, Blackberry, etc.) where it makes a blunder so significant that cripples its users and thus undermines the customer's confidence in the product. starts to open space for a competitor to take the crown away from them. It's sad and, most of all, a pain for all of us who have paperless offices. However, if they can't quickly reverse course when so many customers are complaining so vehemently then it may be time for some of us to find the next "Acrobat Adobe". It sucks but it's usually how a better previously unnoticed product catches a break. I for one am not waiting to see if they fix it before I at least start researching for an alternative if this continues much longer. So if anyone has any suggested alternatives, please post them. If someone already has and I didn't see it then my apologies.

Everything about this change means that there are extra clicks that have to be made to get the job done. Why would you think that would be helpful at all? I do not understand why these changes are made this way. What you need to do is remove the so-called upgrades and go back to the drawing board. Pay attention to your users instead of the programmers that make changes for the sake of change.

Baltimore CanvasProducts, Inc., this is just a temporary reprieve. We'll be walking the Green Mile soon.

Thank you so much for the information on how to "disable new Acrobat"!
Can't stand the new version!

I want to open documents in separate windows. I want the ability to turn off Open Document as new Tabs in the Same Window back.

Well, the time has come to say goodbye to Adobe and switch to more innovative providers. I'm not too old to learn new things, but learning junk from Adobe is too valuable for my time and money.