996 results found
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Custom workflows - make amending the document name a mandatory requirement
Currently when using a custom workflow you are given the ability to amend the Document Name once the workflow has been opened but this is not a mandatory requirement. While not immediately a problem this does cause issues at a later date when using the search function as there are no identifying details in the document name and you can have hundreds which all say the exact same thing. If there was a requirement for this to be amended before submission it would save time and make the process of locating a particular document easier further down the line.
1 vote -
Bug: Existing PDF Signatures Are Not Preserved During Adobe Sign Process
BUG: when using Adobe Sign to sign a PDF that already includes an electronic or digital signature from an external entity, the existing PDF Signatures are not preserved during Adobe Sign process.
Adobe Sign should verify if the uploaded PDF already include e-signatures, and if so, do not flatten the PDF and instead use the same PDF to apply a new signature on top, without flatten and removing all metadata.1 vote -
Adobe PDF Editing Issues Since Yesterday?
Hi everyone,
Has anyone else experienced problems with Adobe PDF editing recently survival race ? Some users are missing the toolbar, while others only see an endless loading wheel when trying to edit PDFs.
I found that disabling the new Adobe interface temporarily fixes the issue. Has anyone found a more permanent solution?
Thank for suggesstion help!
1 vote -
The difference between "e-signature" and "digital signature" isn't clear from a user perspective within the AdobeSign interface.
The difference between "e-signature" and "digital signature" isn't clear from a user perspective within the AdobeSign interface. This is because EU law only distinguishes between the following three signature types: 1. Normal Signing; 2. Advanced Signing; and 3. Qualified Signing. Can better alternatives be devised for these names from a user perspective that would more clearly indicate the difference?
4 votes -
To be able to save partially completed agreements and return later to complete the remaining fields.
Users would like an signers / approvers to be able to complete some of their assigned fields in an agreement, save their progress, and then print the document with those partially completed details, before returning later to complete the remaining fields.
Apparently this is a feature available in DocuSign.
If there are a lot of fields, the user may have to get the information to populate the fields and should not have to lose their progress.
In legal practice forms are completed by the approver sometimes and are then dated at a later date.1 vote -
Changed 'modifiedDate' of agreement when new signer is assigned
In the "search" API CALL, if a signer has changed in an agreement the "modifiedDate" is not updated. This implies that the search will not trigger the agreement if the signer is updated because 'modifiedDate' is not updated.
If i have an agreement X created the 03/07/2026, and i change the signer the 09/07/2026, and on that day i asked for "agreements with modified between yesterday and today", the agreement X will never be triggered neither returned. Because his modifiedDate is always on "03/07/2026" instead of '09/07/2026".
Can you develop that evolution please?1 vote -
I cannot connect and use Adobe Sign
Inside Acrobat Reader I try to login to be able to send a contract for signature (I have a paid Acrobat Sign account), but the login button is not responding. I tried to uninstall and reinstall without any success.
1 vote -
E-Signaturen anfordern - Absturz Programm & keine Mailadresse mehr eingebbar - Adobe lässt sich nur noch über Taskmanager schließen
E-Signaturen anfordern -
Absturz Programm & keine Mailadresse mehr eingebbar -
Adobe lässt sich nur noch über Taskmanager schließen1 vote -
Adobe Sign in App Freezing
Ongoing issue for weeks. When requesting signatures in Adobe Sign, entering the email freezes the entire app.
Only works in the browser.
1 vote -
Inability to Delete Cached/Typo Email Addresses in E-Sign Auto-Complete (Desktop & Web)
I am Acrobat Pro subscriber under business.
When using the "Request E-signatures" feature, the recipient field automatically caches previously entered email addresses and suggests them in a dropdown list. If a user makes a typo (e.g., entering darlyneo@... instead of darylneo@...), or if a contact's email address changes, that incorrect/old email becomes permanently stuck in the auto-complete cache. There is currently no UI option or keyboard shortcut to delete these bad entries.
This impact users as they would frequently select the typo from the dropdown without realizing it, meaning the intended recipient never actually receives the document.
Please…
1 vote -
Workflows Available in Adobe Sign App
Allow sending Workflows in Adobe Acrobat Sign App.
Our users only send documents via premade workflows, so are not really able to utilize the mobile app.
1 vote -
Incorrect CC Recipient Receiving Signed Copies Instead of Intended CC Recipient
I want to report a bug.
Steps to Reproduce the Issue:
1. Log in to Adobe Acrobat Sign on a Windows desktop browser.
2. Send a Service Agreement to a client for digital signature.
3. Add the responsible employee’s email address in the CC field.
4. Wait for the client to complete and sign the agreement.
5. After completion, observe which recipients receive the signed copy notification.Environment:
1. Operating System: Windows Desktop
2. Platform: Adobe Acrobat Sign web application
3. Use Case: Sending Service Agreements to clients for digital signature and CC’ing the employee responsible for that client.Expected…
2 votes -
Make organization templates accessible to Standard DC users
Pro users are able to create organization wide templates, but Standard users are not able to actually access them. It seems like a complete waste of time and money for companies that only use Adobe for this feature.
Allow Standard DC users to access Organization-shared templates.
1 vote -
Give admins the option to send notifications to pending users or not.
At the moment, users that are in the "Pending Users" list get a reminder/notification that tries to encourage the user to activate the account.
Because we are using Acrobat Sign more and more and will be integrating it in several other applications, our Support service was getting dozens of requests from users to get an Acrobat Sign account.
So we decided to pro-actively give all of our users a license.
However, not all of our users have need of it atm and thus we don't want these users to be "spammed" with reminder mails every 3-4 days.
We believe that…2 votes -
Adobe Sign
When send an E-sign to another party/or to client.
But when we need to make edits and adjustment, can we edit directly on the file itself? Instead have to cancel and edit then redo apply client's name, where to sign, where to fill info?
DocuSign has this, only restrict we can't edit it if one party already signed.
1 vote -
Include Custom Agreement Message in Sender and CC Notification Emails
Description of Desired Feature:
Enhance Adobe Sign for Salesforce so that any custom message entered when sending an agreement is also visible within:The sender’s confirmation email
CC recipient notification emailsCurrently, the custom message is only displayed to the primary agreement recipient/signer.
Why the Feature is Needed:
This would improve visibility and consistency of communications for all parties involved in the agreement process. Senders and CC recipients often need to reference the original message content for context, auditability, and internal coordination. At present, they cannot see the message that was sent to the signer unless separately copied manually.1 vote -
Text Missing from Document after E-signature
A document is electronically signed with Adobe, then downloaded from the email confirmation. Upon opening the downloaded document I find that there are now random letters missing from words throughout the document and the date format is DD/MM/YYYY when the original document has date format MM/DD/YYYY which causes unnecessary confusion. Adobe should be a fine tuned professional tool that doesn't have issues like this. I wish there was a better option out there for PDFs, I am so sick of Adobe being so difficult and time consuming to use. I'm at my wits end - you make me want to…
1 vote -
Adobe Fill and Sign doesn't send
When using the Desktop App, Fill and Sign feature, you click through to the end, but the 'send' button will not press. You have to go through the Web App which is a massive inconvenience.
Please fix this.1 vote -
Desktop Fill and sign doesn't work won't Send (have to do it in App)
When using the Desktop App, Fill and Sign feature, you click through to the end, but the 'send' button will not press. You have to go through the Web App which is a massive inconvenience.
Please fix this.1 vote -
Deletes My Signature
Adobe deletes my signature very often which is a very bad thing considering, with my company I have to verify my signature for it be accepted. It is getting out of hand with this. Either make a archive where it saves your past signatures of fix this issue or I will have to find a new format to use along with my company.
Happens on desktop. Deletes it on all platforms, needs fixed.
1 vote
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