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Acrobat for Windows and Mac

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Acrobat for Windows and Mac

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598 results found

  1. It would be hugely beneficial to have seamless integration of the Snipping Tool and Adobe DC with one-click creation of a PDF from a screen shot or screen selection. For the purpose of this request I am using a Windows laptop with the full suite of Adobe Creative Cloud. I can already create PDFs with one-click from most other Microsoft products such as Word, Excel, PPT and Outlook, but having Adobe be able to handle screen shots and even combine/edit them without going through file/save/rename/export/save will be a great enhancement to Adobe DC which is already a great product.

    2 votes

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  2. Acrobat Pro DC latest version on Windows 10 (latest). after creating about 20 pdfs it catches out simply closing acrobat. Have same problem on multiple PCs. Has been happening for 6 months or so. Before that I could create 100s without a problem.

    2 votes

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    Hi

    Thanks for sharing the steps. We are aware of a similar issue with OneDrive files and are working on fixing it.
    Can you check if you can convert Office files kept in OneDrive by right-click menu and the PDF gets created. Does the Office app remain open or does it get closed?

    Thanks
    Tanvi

  3. Unable to initialize 'Export PDF' for a PayPal transaction file saved as a PDF - not to MS/Word or any other MS/Office product.

    2 votes

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    Hi,

    Thank you for reporting the issue. Is this issue happening only with one PayPal transaction file or with other files as well?
    Can you please provide us the details of the following:
    1. Acrobat Version – Are you on reader or DC? Please share the screenshot of the Acrobat version screen
    a. Go to help → About Acrobat … and take a screenshot
    2. Operating system (Mac/Win)
    3. Input PDF File
    4. Screenshot of the issue or any error you see while performing the Export operation.

    Regards,
    Akanksha Garg
    Software Engineer
    Adobe Acrobat Team

  4. Scanned files on flash drive opening up blank pages after security code is entered correctly. brother scanner to Imphomius FD then to Adobe on Mac ....but it works correctly on windows.

    2 votes

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  5. When I specify in the Acrobat DC Preferences a HiDPI definition (163 dpi for a 27" 4K monitor) and when the OSX Mojave is adjusted on a logic definition of 2560x1440 pix, Acrobat mistakes at displaying actual size of PDF: the application displays documents as if the definition was lower. As a consequence the documents on screen appear bigger than they should.

    2 votes

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  6. There is nothing more frustrating that being invoice in USD when we are in Canada! It is a doable thing to add another currency to an accounting program. SO DO IT!

    2 votes

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    Need Info  ·  2 comments  ·  Other  ·  Admin →
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  7. My computer system is MacOS 10.14.4, Acrobat version is DC (2019.020.20099). After adding fonts to macOS FontBook, the Acrobat DC “save as PDF” interface has been scrambled.

    2 votes

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    Hi,

    Thanks for reporting the issue to us. Can you please provide some more details :

    1. What font did you add via macOS font book?
    2. Do you see this scrambled interface only on save dialog? Can you please go to Home / My computer/ Document Cloud/ Add an Account section on the left hand rail and let us know if you observe the same issue on these screens.

    Regards,
    Sandeep Grover

  8. I use the Accessibility tools every single day.

    However, I have to manually re-add it to the tool panel each time that I log on, unless I just leave the computer on and locked (and IT does not run an auto-patch and restarts my computer without asking).

    ter locked.

    Is there a way to set it add a tool permanently to the tool panel on a single computer (as with previous versions of Acrobat Pro)?

    Thanks.

    2 votes

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  9. When selecting a form field and want to use it for the default, it doesn't allow for the existing decimal place. So, I have to go back and change every number field to eliminate the two decimal default. Also, why can't we just have the default be without any decimals?

    2 votes

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    0 comments  ·  PDF Forms  ·  Admin →
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  10. If I can't figure out a way to stop getting a massive bookmarks pane EVERY SINGLE TIME I open any file I am going to set my computer on fire.

    The Wizard won't do it. Edit > Preferences > Restore last view setting when reopening documents won't do it. I can't mess with the system registry on a work computer so that won't do it. Do not tell me to tick the restore last view setting box.

    Look at this bookmarks pane. Look at it.

    2 votes

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  11. Repeatedly, when trying to fill in US Internal Revenue Service forms in Acrobat DC Standard, I get a "bad file handle" message, and am unable to save the completed form. This did not happen with earlier versions of Adobe Acrobat and does not happen if I open the files in Acrobat Reader DC rather than the full version of Acrobat DC. I am using Windows 10.

    2 votes

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    0 comments  ·  PDF Forms  ·  Admin →
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  12. Although no adobe products are set as startup items and the Adobe Acrobat Pro DC general settings have the option to show a start screen as OFF... with each newstart of the computer, the Acrobat Start screen opens.... and every time has to be manually closed.

    This is a bug (although probably intended by Adobe) and needs to be fixed to remove this major annoyance.

    The effect is that Adobe is trying to be an annoying microsoft application by making its own rules to decide what I want... but in reality is frustrating.

    2 votes

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  13. I use the navigation pane all the time. How can I set the navigation pane buttons to show by default?

    2 votes

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  14. I followed this tutorial (https://helpx.adobe.com/be_fr/acrobat/kb/enable-embedded-index-to-search-pdf.html) to reactivate embedded index in acrobat pro dc 2015 15.006.30.464. When testing the modification, The indexing is not functional.
    Is there a solution of this problem ?

    Best Regards

    2 votes

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    3 comments  ·  Other  ·  Admin →
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    Hi,

    We are sorry that the solution did not fix the issue.

    Will it be possible for you to please share a sample PDF with us on which the issue can be reproduced?

    You can mail it on sagrover@adobe.com

    Regards,
    Sandeep Grover

  15. When I am at a slow internet connection, Acrobat DC frequently scans the internet to be sure my copy is properly licensed. Please turn that off! Once a day to check for a license is plenty. The user experience suffers compared to the old days when I owned my own copy of Acrobat Professional XI and it checked for the license on my computer - not in the cloud.

    2 votes

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  16. I opened a document on Adobe on Mac and then it stopped responding right away. Then I tried to restart my computer or shut it down, it showed that because my ADOBE WOULD NOT let me!!?? I couldn't not open any pdf or restart my computer because of this. Please help!

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Also some sample PDFs with which you are facing this issue.

  17. The current authentication integration solutions for Adobe do not provide any automation around the Certificate management or the Account creation process. This is horribly limiting when considering the need of an environment to have a seamless system with limited downtime. Further the lack of auto account creation from the SAML service, is highly inefficient. It would be desired to have the capability to create users from the SAML integration and to have the SAML process setup to manage itself using federation XML URLs as an option.

    2 votes

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  18. I use Acrobat Pro DC 2018.011.20040 version to do take-off quantity and when I export to csv file (use right click when you're in measure distance mode). It looks like all the numbers are shown incorrectly. Have anyone known how to fix or had the same problem? Cheers

    2 votes

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    Need Info  ·  7 comments  ·  Other  ·  Admin →
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  19. I have purchased the full license for Adobe Acrobat Pro DC, I am requesting Adobe to create a way to always block Reader DC from ever downloading during scheduled updates. Reader DC always commandeers/overrides the default settings by file types and since I PAID for the full software product, I shouldn't have to reset my default program by file type literally every other day. Please change this. Please.

    2 votes

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  20. I get this error message occasionally, and sometimes if I close the document and reopen, it loads fine. Other times, it just won't load. Any suggestions?

    2 votes

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    1 comment  ·  Other  ·  Admin →
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    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Also some sample PDFs with which you are facing this issue.

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