454 results found

1. continual error messages

   I continue to get this error:

   Updated account settings
   Draft is not accessible due to updated account settings. Click OK to compose a new one
   and this one:

   Server error
   We encountered an error while processing your request. We apologize for the inconvenience. Please reload the page and try again.

   If you continue to encounter this error contact our customer support.
   I am contacting you for help

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminWanda (Admin, Adobe) responded

   Carol confirmed the issue was resolved after clearing browser cookies.

   Adobe Sign Team

2. >kündigen

   Ich habe ein DC Abo und kann es nicht in meinem Benutzerkonto sehen und auch nicht mich an und abmelden
   Total dubios
   Zahle Geld für nix habe ich den Eindruck, aber kündigen geht auch nicht

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   Gathering Feedback  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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3. Adobe Sign not loading

   I have been unable to open Adobe Sign. The loading wheel keeps spinning and never connects.

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

   Hello Kelly,

   Thank you for your feedback. Can you please share more details if you are still seeing an issue.

   Thanks,
   Robert

4. I HATE the new digital signature. Bring back the old Digital Signature!

   I do NOT like the new signatures in Adobe Acrobat! I do not send items out for others to sign, I digitally sign my own documents and then share them with my team. Please bring back the Digital Signature! I HATE the new way! It is terrible.

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   Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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5. Terrible documents view - bring back legacy view

   This "All agreements" view is vastly inferior to the previous view. When managing large volumes of documents it is not easy to filter and see which items are pending for myself in date order (previously the groupings were there, and could then be sorted by date). I have many items in the "Waiting for you" view which are actually not waiting for me. Why? They were not listed in the legacy view. This is a total mess!

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   Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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6. Fill and sign off by one error - edits save to previous page!

   I can't imagine a more broken experience than filling out an entire gd** document and proceeding to the "request signature" phase and then finding out that all my edits were somehow translated up the page. Looks like an off-by-1 error, if any devs read this. that is to say, my edits appear to have saved unto the previous page from where they should have! Super unhappy with this ****** experience. Every time i try to use one of these tools, it does something stupid that wastes mine and everyone else's time. Really really really annoying to experience this **** every single time. i will no longer edit and sign in one step because i can't trust it to just work. hopefully editing in one step and saving the output before requesting signature in a separate step will suffice as a workaround - but had i just done this on my phone, i'd have been finished long ago!

   I can't imagine a more broken experience than filling out an entire gd** document and proceeding to the "request signature" phase and then finding out that all my edits were somehow translated up the page. Looks like an off-by-1 error, if any devs read this. that is to say, my edits appear to have saved unto the previous page from where they should have! Super unhappy with this ****** experience. Every time i try to use one of these tools, it does something stupid that wastes mine and everyone else's time. Really really really annoying to experience this… more

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   Need Info  ·  4 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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7. adobe acrobat

   All the products like illustrator photoshop etc are working very well, Adobe Acrobat is really horrible, the layout is incomprehensible, no tools to organise documents in a proper way, the app is even worst than the online, 50£ per month ....

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   Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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8. Issue

   Why am I getting this message when uploading a PDF?

   Request Entity Too Large
   The requested resource
   /api/rest/v6/agreements/CBJCHBCAABAARa-WVRfMa0BPHyVxwSE1RNI_dTpDMphy
   does not allow request data with PUT requests, or the amount of data provided in the request exceeds the capacity limit.
   Apache Server at eu1.documents.adobe.com Port 443

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   Need Info  ·  2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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9. not happy with this tool

   How do I delete the pdf's I made tonight using the signing tool. This is more than frustrating. Why can I not delete them?

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   Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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10. File and Page limits

    Regards Sign and Fill: we have 100Gb of cloud storage with the account but limits of 10Mb and 100 pages for fill and sign. I can understand the file limit but am a little disappointed that there is a page limit. We have Pro DC to allow sign off of documents - as a business, even a small business, these limits are very prohibitive and defeat the reason for having it if we have to start splitting documents. This is not always possible with legal documents such as contracts or Patents. Regards, Simon

    3 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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11. "Something went wrong"

    In explorer, I keep getting this error message (attached) and in Chrome the wheel just spins and I cannot work w/in my account either. This has been happening for a very long time. Why?

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    4 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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12. Missing Sign button

    One of my clients on a mac computer didn't have a button for signing/submitting back to me... just a bubble saying all fields have been completed...

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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13. Don't recognize my signature from image correctly

    Loading signature from image don't recognize the hole signature only parts of it. Can't configure where in the image the signature it is located. It is automated and it doesn't work on my signature. Simply Horrible.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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14. not much help

    why can I not sign document

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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15. Sign Button is labeled badly

    I'm getting a significant number of people saying that they signed the form, but I hadn't received it...
    The Problem... your button for submitting the form says "Sign Document", but they all thought they had already signed the document when they clicked on the Signature lines... the button needs "SUBMIT SIGNED DOCUMENT" or "COMPLETE" or "SEND SIGN DOCUMENT" and one client said there was a pop-up blocking the "Sign Document" button so thought they were done after filling in signature spots.

    4 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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16. Erro Document Cloud

    O document cloud é muito instável. Está sempre dando um erro ao entrar na função de solicitar assinaturas. Estou extremamente insatisfeita.

    3 votes

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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17. Confused and Irritated

    When I place my signature there is no button to save, or complete signing. What am I supposed to do?

    3 votes

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

    Hello Robert,

    Thank you for your feedback, could you please share more information about the difficulties you are facing with saving and signing agreement?
    —Robert

18. love is all you need

    I hate my techers work

    3 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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19. Passport validation fa il

    My passport validation didnt work

    2 votes

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

    Hello David,
    Thank you for your feedback, could you please share more information about the difficulties you are facing with passport validation?
    —Robert

20. Adobe Sign Templates-Frequently disappear

    My Adobe Sign templates consistently disappear. This is like the umteenth time now. I feel like every 60 days or so they're just gone.
    Any remedies? Im sure it will be difficult to replicate as I've been told in the past but its the one feature I lean on.
    
    Thanks.

    2 votes

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    0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

    Hi Charles, I think the issue you mentioned here is similar to this one: https://acrobat.uservoice.com/forums/911254-document-cloud-web/suggestions/41619121
    Please clarify if it is different.
    Also, these templates should be listed under Template Status on Manage page. Can you please check it and let us know?

    Thank you!!!
    -Robert