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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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Acrobat Web

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449 results found

  1. Make it possible to bulk-change fields on a signable form/template.

    2 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  2. Encountering a type-fetch error! Will not download or save documents!

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  3. Recently, Adobe Sign has been lagging and sending a lot of errors.

    2 votes

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  4. All changes I've made to the document disappear when I go to download

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  5. I just had a very bad experience with one of your support people - Felicity. She was never rude or impolite but the experience was horrible. Once we screen shared and she had control of my machine, it appeared she was just 'fiddling' and 'guessing' about how to accomplish what I was asking. She also gave no warning when she took over control and didn't allow me to type in the chat. I am a brand new user and have faith that your product will be good for us, but my first help experience was not good. I think Felicity…

    1 vote

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    Resolved  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  6. For some reason, the documents I send for signature using documentcloud.adobe.com don't ever show up in my "Your Documents" folder - either before or after they are signed. Since I have to upload them from Acrobat DC in order to send them for signature, why don't they automatically appear in the Document Cloud "Your Documents" section?

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  7. I keep trying to sign

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  8. Hi, I do not want adobe to send out signed & filed emails with the signed document after all have signed. How do I fix this, I understand that it is possible.

    https://community.adobe.com/t5/adobe-sign/is-it-possible-not-to-get-a-signed-pdf-as-an-email-attachment-once-the-form-is-signed/m-p/8206629

    2 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  9. Stop autofilling textboxes everytime we click enter while typing. I will type a whole paragraph and because your program does not automatically adjust the text to fit the page, I have to click enter to type on the next line. when I do that my entire paragraph is deleted and replaced with a random sentence I wrote on a previous PDF I filled out months ago.

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  10. I love Adobe Sign, but I have a big issue I have run into lately: when I send a document for signature, sometimes there are sections with several options to initial or fill out -- the signer may only need to initial in one place, or they might initial all available choices. Because of this unknown factor, I can't mark any of these items as "required" -- the problem with this is, the signing wizard skips over non-required items and most people do not take the time to scroll carefully through, they just follow the wizard. It is absolutely vital…

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  11. Hi, I have some feedback regarding Adobe Sign. It is a great product that almost makes signing, and getting signature on, documents super easy.

    The 'almost' is added because your cookie notice is placed over the "click to sign"-button. This leads to people thinking they are done with the process after they have added their signature - with no possibility to know that there is a "click to sign"-button at the end completing the process.

    The button is already placed out of sight, making it hard to find, but with the cookie notice over it is impossible.

    1 vote

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    Planned  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  12. I inadvertently sent a document out for signature to the wrong e-mail address. I had to contact support to find out how to delete it because going to my account Preferences -> Privacy page is NOT intuitive.

    I should have been able to select the document in my document list and there should have been a DELETE option.

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  13. notting

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  14. More than 50% of the time I am receiving messages that Adobe Sign is not available. Which is not only frustrating it makes the product unusable, unreliable and possibly unsecure. What am I paying for?

    1 vote

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  15. Acrobat Reader is terrible. Every second feature is badly broken.

    I'm paying for it and all I want to do is download the PDF from the website below, fill it out, and send it off for signatures.

    I've spent the last three hours trying to work around your completely useless software. It's a joke how terrible the errors messages are. "Unsupported file" (yet I can fill it out no problem), "can't export because the file is password protected" (it's not).

    Not sure if anyone will read this but if you do, please rethink your entire strategy. Invest whatever you got…

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  16. FIll and sign feature completely broken on both Chrome and desktop.

    1 vote

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    Need Info  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  17. The below is specific to Adobe Sign

    I've been using the product for a while and what I've noticed is the signatories are at times not very responsive. This is clearly not product deficiency, however, I believe if Adobe Sign incorporated elements of game mechanics the response times and user adoption will grow tremendously

    game mechanics concepts like a leader border [most documents signed], reward badges and comparative ratings [completion speed]

    and have these visible to all within the organisation or community.

    1 vote

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    Under review  ·  7 comments  ·  Fill & Sign  ·  Admin →
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  18. I own an enterprise license for Adobe Sign and no matter what my IT staff does its still disabled on desktop, browser, and mobile

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Kayla, Very sorry to hear that you are not able to use Adobe Sign. Would be nice if you can share more info (steps to reproduce) so we can try to reproduce the issue. Thank you, Robert

  19. You have to fix the google chrome cookie issue! I have to keep clearing my cookies in order to use the adobe sign product but doing so also clears all my auto fill settings...

    1 vote

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  20. Error: We cannot process this file because it is an unsupported format or is password protected.

    why does this happen for a PDF I created myself

    1 vote

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