446 results found
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it cannot save the file once e sign
I cannot save a file once I do e signature. It doesn't work
1 voteHello Nenad,
Could you provide more details about this? Do you mean that after you put your signature in the file it cannot be saved? Or you cannot save a copy? Also could you provide a screenshot if there's a error message?
Thanks,
Acrobat sign team
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move the submit button to the top of the page
I deal with a lot of seniors and they have a very hard time submitting the documents because the submit button is hidden behind the cookie notification window. I waste so much time talking them through it and often just say "forget it" and then send them a paper copy. Can't something be done about this? Maybe put the submit button on top?
0 votesHello Kim,
We are currently working on improving this experience, thanks to your suggestion. Here are some helpx links related to this issue that might help you:
https://helpx.adobe.com/sign/using/esign-document.html
https://helpx.adobe.com/sign/how-to/for-signers.html
Thanks,
Adobe Acrobat Sign Team
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Adobe Sign Error - Cannot Open Signed Docs
Cannot open signed Adobe Sign documents. It is telling the file is corrupt for every document in the account. This is not correct and is clearly an error within the Adobe system. It just started happening this week.
1 voteHi Kyle,
Could you provide more details on how/where you opened the Adobe Sign documents, as well as the name of one of such documents and when it's signed so we can look into it?
It'd also be helpful if you could provide us a screenshot of the error.
Thanks,
Adobe Sign Team
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I need important files to download
I can't download HSBC files send my Rosalinda
mccendozo@gmail
1 voteHi Macaria,
Could you please provide more information?
Where were yo download - which page?
What were you trying to download? A PDF file, other type of documents, or an Agreement?
Thanks
Adobe Sign Team
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Please contact ne 0272691899
hi there,
currently one of our user encourting E sign access issue to solve this i contacting several times to help desk later my call us been transfer to business support team but no one is responding even if i stayed in the line for 20 minutes.
its a poor service what i faced today.
Regards
Madhan JN
Custom Care Nursing Ltd
+64 02726918991 vote -
text to sign
provide text to sign option. where I can have a link texted to my client who will then open the document to sign
1 voteHi Diana,
Thanks for the feedback. We'll review your request.
Adobe Sign Team
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Hebrew fields not available on downloaded copies.
Bug report: when using the online pdf fill & sign tool, I filled a form and signed it. When I downloaded it, I discovered all signatures and filled data was OK, except fields filled with Hebrew text. English or numbers were OK. Since this was a government issued form, the only acceptable language is Hebrew and I wasn't able to fill it. Note that the Hebrew text was saved and appeared online fine - it's the downloaded version that was faulty.
2 votes -
Let me DELETE a file
Let me DELETE a file, I had no idea I was giving you a copy of a file with personal information and now you offer no option to delete it. This was a signed agreement for payroll, I would never have used your software if I realized it was uploading to your cloud and I can't delete it. I'll never use your software for anything like this again.
1 vote -
SMS nepřijde
Při přesměrování vytvoření podpisu na mobilní telefon, SMS nedorazí
1 vote -
E-Sign not working
PDF documents do not show properly when downloading or printing any document. Any edit I make there is cut outs in the document.
2 votes -
Bug - blurry signature
Sometime in the past while the signature became buggy.
I insert the signature that I've always used > export PDF > in the PDF the signature is extremely pixelated.
I've used Adobe Sign PDF for years and only encountered the issue now.0 votes -
Hebrew parts are not there
when I type in Hebrew its working ok, after downloading the Hebrew parts are not there
1 vote -
Client how to videos
We have certain clients that have constant problems when going through the signing process. Why not have a link to a video that goes with the original email and allows the client to click to view instructions and walks through the signing experience?
1 vote -
app not recognizing, request e sig button still saying to get app
still says get app on request e signatures button
1 vote -
Péssimo
Este app é uma merda!
1 vote -
Do not like the new website
The new website and format are extremely hard to use. The previous version walked the user through the process of fill and sign with next and complete buttons. This version does not and to be honest is difficult to navigate. I would like to see the site reverted back to the way it was. The red and black color scheme is nice.
1 vote -
your e-sign is busted
The e-sign tool online doesn't render a PDF in either Edge or Chrome. Can zoom all the way out (-) and the document eventually renders, otherwise it doesn't render at all
1 vote -
Downloading a signed document
HOW the Fck do I download MY agreement from your Fcking system?
Your **** security system truly makes working with the platform terrible. I waste more time trying to use your system than any other program or website that I use.
IT'S MY DOCUMENT NOT YOURS. STOP PROTECTING ME FROM MYOOWN DOCUMENTS ESPECIALLY WHEN I NEED THEM FOR CONTINUATION OF MY BUSINESS.
THIS SUCKS!!!!!!!!!
Have a user that works with your system once or twice a month test your access systems. Then you will understand that it is more complex than necessary. I bet you have a department…
1 vote -
Frustrated
This is frustrating. I have the doc all filled out, but there are certain locations, that after the doc (which appears normal) is shared or printed that some of the fields revert to what you see in the attached.
1 vote -
Signing Issue
I am on paying monthly for Adobe pro however for the last month, I have been unable to sign documents. When I try to sign, the bottom of the screen just says loading. I am getting very frustrated with the system.
2 votes
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