647 results found
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E-signing Emails Not Received For Over A Week
We have now been told by several of our clients that they aren't receiving their e-signing email from Adobe until over a week later? This obviously disrupts our business significantly.
2 votesHi Carli,
We are sorry you are having trouble with this feature. Could you provide more information about this issue please? For example, if is with just emails outside your organization that are having this issue, also if the agreements are not getting redirected to spam or if they didn't get lost in their inbox, if you are getting the confirmation email that the agreement has been sent and any other information that you might deem important.
We really appreciate you bringing this issues to us.
Thanks,
Sign in Acrobat Web Team
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Stamp for my signature
We would like there to be a date/time stamp under our signature as well. Same as signer's signature.
2 votesHello David,
If you are part of the recipients list, the sign format comes in the same structure for all the signers.
Adobe Acrobat Sign Team
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Restrição de acesso em conta com assinatura
O meu email coordenacaoregistros@sbhci.org.br possui assinatura, porém eu não consigo utilizar "Solicitar assinaturas eletrônicas" ! Ao abrir esta opção, recebo a oferta de testar e pagar, mas já temos o plano pago pela Sociedade Brasileira de Hemodinâmica e Cardiologia Intervencionista CNPJ 73.603.748/0001-52. Peço que corrijam o meu acesso, por gentileza.
2 votes -
Cookie Warning covers Click to Sign
Our end users are encountering a serious issues with the "Cookie Warning" box because it covers the final "Click to Sign" request and prevents them from finishing the electronic signing process. This has resulted in missed deadlines and huge frustration.
2 votesHello Ruth,
We are currently working on improving this experience thanks to your suggestion. Here are some helpx links related to this issue that might help you:
https://helpx.adobe.com/sign/using/esign-document.html
https://helpx.adobe.com/sign/how-to/for-signers.html
Thanks,
Adobe Acrobat Sign Team
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Reques e-signature freezes
Request e-signature services arent available
2 votes -
Notification when client decides to stop receiving reminders
Is it possible to receive notifications when an e-signature recipient requests to stop receiving reminders?
2 votes -
2 votes
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Files not sending out for signature
Had some really frustrating when sending files out for 2 signatures they just were not being received !!!
2 votes -
Redefine default columns in the All Agreements page of the SIGN module(installed version) and filter for Finished and in Progress agreements
ACROBAT DC PRO SIGN issue
Different default view of the All Agreements page
Please see the screenshots in the attached Doc1 file. This a comparison of my browser based DC PRO and the one installed on my PC.
the webversion actually has a better default view in the manage all contracts screen than the installed version (red circles in my screenshot are all missing in the installed version, please add them)
in the webversion I can see straightaway the recipient column and sender column. in the installed version I have to open each individual contract to see the recipient
is…2 votes -
Failed to Get All Signatures, Filled all Signature Blocks with One Signature Instead
I sent a document out for three signatures to three different email addresses. Adobe placed the first recipient's signature in all three signature blocks and told me "all recipients signed" the document. This does not work, people!!!!!
2 votesHi Michael,
Could you please provide more details about the document you sent so we can look into it? What's the name of the document and when was it sent and signed?
Thanks,
Adobe Sign Team
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Inefficient screen real estate
The side menu on the mobile app does not allow you to see the pop-up boxes and it hides the activities.
2 votes -
Cannot 'send for signature', repeatedly today.
I can't load the 'send signature' feature.
2 votesHello Maria, Thanks for your feedback. Are you still seeing an issue? If so, could you please provide some more details to help us understand the problem.
Thanks in advance,
Adobe Sign Team
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CHANGE "TAP TO SIGN" TO "SEND"
YOU MUST CHANGE "TAP TO SIGN" AT THE END TO "SEND"!!! My clients never complete the electronic signature process because "Tap to Sign" is confusing - THEY ALREADY SIGNED. It should read "SEND"!
2 votes -
signature
I need to remove a saved signature. Adobe is not allowing me to change it. This needs to b upgraded. it is a horrible feature.
2 votes -
Usar 2029778 como codigo de restablecimiento de la contraseña de la cuenta Microsoftantonioorellana965@gmail.com
https://internet.sony.tv/DUALSHOT(tm)Wireless Controller/register/linkphone
2 votes -
Adobe doesnt work
It just keep loading adobe sign- it never works
2 votes -
Echosign
For people signing documents etc., after they have signed and applied, it should say Click to send, NOT Click to sign as most people think because they have already signed they do not need to click the button and then we don't receive and are chasing signed documents all the time.
2 votesHi Lori,
Thanks for your feedback. We’ll look into it.
Adobe Sign Team
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Incorrect Handling if SMTP 4.x errors
Your e-mail sending is faulty. You are interpreting the following SMTP response as an UNDELIVERABLE status which is completely false and incorrect, where it is very clear your mailer is not handling it correctly:
[SMTP Status] 451 4.7.1 Please try again later
Most SPAM filters employ damping as a mechanism to inform new senders to just try again later when a new domain is sending to a recipient. SPAMMERS do not resend e-mails.
Adobe is now the first public commercial system that seems unable to understand this. This is VERY poor development practice.
2 votesHi Cobus,
Thanks for reporting this. We’ll look into it.
Adobe Sign Team
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the idea is give free then after they get use to this software then the customer have no choice to buy and pay what ever the party demands
get use to the software then pay the software what ever they required money
2 votes -
Persistent Server Errors
We are experiencing server errors whereby our data is not recorded. - that ticker/tracker says 0GB used out of 100GB .
2 votes
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