562 results found
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Incorrect Handling if SMTP 4.x errors
Your e-mail sending is faulty. You are interpreting the following SMTP response as an UNDELIVERABLE status which is completely false and incorrect, where it is very clear your mailer is not handling it correctly:
[SMTP Status] 451 4.7.1 Please try again later
Most SPAM filters employ damping as a mechanism to inform new senders to just try again later when a new domain is sending to a recipient. SPAMMERS do not resend e-mails.
Adobe is now the first public commercial system that seems unable to understand this. This is VERY poor development practice.
2 votesHi Cobus,
Thanks for reporting this. We’ll look into it.
Adobe Sign Team
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the idea is give free then after they get use to this software then the customer have no choice to buy and pay what ever the party demands
get use to the software then pay the software what ever they required money
2 votes -
Persistent Server Errors
We are experiencing server errors whereby our data is not recorded. - that ticker/tracker says 0GB used out of 100GB .
2 votes -
Requested feature - Edit within Adobe Sign
When I am preparing a document to send for signature, I would like for Adobe Sign to recognize the orientation of the page and adjust it, like happens when you hit "Edit" in Acrobat 2020, without needing to edit the PDF first and then redirect back to the signature settings.
2 votes -
Requested feature - Schedule send
I would like to be able to schedule documents to send at a later time, not only immediately.
2 votes -
Terrible system
When sending a document for signatures, the system keeps automatically highlighting multiple fields that I don't want highlighted. I need three signatures and dates but the system makes me delete 40 other fields that are automatically marked before I can send it.
2 votes -
E-sign noy working
Received technical support last week...unfortunately all three of the adobe e-sign documents that went out could not be processed by client.
2 votes -
Library Templates Auto Delete
Is there a way to prevent library templates from automatically disappearing after 30 days? Would be nice if frequently used templates would remain visible in the document manager until the user chooses to delete/hide them. Otherwise I have to go digging for them in the search section each time I need to send a template. Hopefully an easy fix for such a brilliant company. thanks.
2 votes -
Edit prefill data after agreement is sent (but before it is signed)
It should be possible to edit prefill data after agreement is sent (but before it is signed) or copy prefill data to new agreement. For example, if I spend 30 minutes typing in the exact services offered on an SOW, and then send the agreement but the client doesn't like the terms of the SOW, I should be able to edit the SOW instead of having to start from scratch. At a minimum, it should be possible to copy an agreement to another agreement (as opposed to editing the original one), where the original agreement's prefill data is available to…
2 votes -
Server Error
Certain types of email address throw an error. I've come across this with two separate emails now and they both throw and error. The latest is this email.
Anand.Nair@ust-global.com
The last time I attempted to resolve this issue with a separate email I didn't get a resolution.2 votes -
can't view right side activity of doc in progress
Why is nothing displaying on the far right side?
2 votes -
Adobe Sign is not Loading
Adobe sign is not loading. I have meetings tomorrow that require signatures. When will this is resolved?
2 votes -
New Adoobe Sign UI is awful - sending templates is so much harder to do than it should be
It needs to be easier to send a template document for signature. It used to be very quick and simple. Now you have to go to documents>templates>[click a template]>use template OR documents>all agreements>[status changed to library document]>Search specific fields>[find the template>send.
This just isn't suitable.
It is nonsensical to not be able to select a template when you click any of the 'Request Signatures' or 'Fill & sign' options throughout the site.Very frustrated at how bad this UI and user journey is.
2 votes -
Design change
The new changes to the desktop and location of all functions is horrible. You keep changing thing in the name of improvements. But what you customers can function or use your product because of you changes I believe your going the wrong direction!!
Frustrated in Adobe Sign
2 votes -
YOU GUYS SUCK!
Your devops team sucks. Your customer service sucks. And the new "user experiences" that you guys keep trying to roll out -- they all suck too.
2 votes -
Library Documents not appearing on Request Signature pop-up window
With the new updated layout, I can no longer select library documents when trying to request a signature, which is the tool/function I use most often. I had to upload a random file, to get the the normal request signature page, I then deleted the random file and added a new file from my Library. Could you add the Library Documents tab to this new window (see image attached)? It would make this whole process way simpler. It seems like it's supposed to be there but it isn't.
2 votes -
switch it back!
This is awful! what did you do? I cant find half my files! Why do you keep trying to fix things that are not broken?
On a normal day I create a contract in 5 min or less. Every time you change the interface there are problems! It takes me the whole day with multiple calls to try and figure out 1 contract! Just stop already.
If you want to know how to offer a better service, just leave it alone, and keep the service affordable. End Rant
2 votes -
wtf????
What the ******* *??? Why do you keep changing this * and making it so hard to find things. I just want to send a document for signature using my templates. And I can't. No idea where that **** is now. You're making my work really hard. I'm so ******* ******!!!!
2 votes -
NEW FORMAT IS HORRIBLE.
Send for signature does not work. Please change me back to the previous format immediately. I am not impressed. This is a huge waste of time.
2 votes -
Poor interface update to Adobe Cloud
Since the update to the Document cloud page I am unable to see which documents that I have sent out for a signature using Adobe Sign are completed and which ones are still outstanding. All I see is a static list of all my documents mixed together whether completed or not.
Not a good list if you can't sort it.
Regards,
Vince Boyd
Vincent.boyd@marks.com2 votes
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