751 results found
-
New Adoobe Sign UI is awful - sending templates is so much harder to do than it should be
It needs to be easier to send a template document for signature. It used to be very quick and simple. Now you have to go to documents>templates>[click a template]>use template OR documents>all agreements>[status changed to library document]>Search specific fields>[find the template>send.
This just isn't suitable.
It is nonsensical to not be able to select a template when you click any of the 'Request Signatures' or 'Fill & sign' options throughout the site.Very frustrated at how bad this UI and user journey is.
3 votes -
Stop changing ****!
Adobe customer service is a joke. You keep changing the "user experience" for adobe sign, and each time you take away functionality that the community has said -- time and again -- that we absolutely need. The "manage agreements" view is absolutely essential to most of our workflow. And you keep taking it away!
3 votes -
Send for Review
You can get it to work. Your support team where on my PC for 2 hours today. and they said the online version works and it doesn't. I still can not send anything out for signature to clients. I have had enough.
3 votes -
Not loading
Adobe sign is not loading. I click "send for signature" and get the "Loading Adobe Sign.." along with the loading wheel that never stops.
3 votes -
Your EchoSign "improvement" suck
I want ONE Page where I can manage my signature process. On that page, I can add documents (even if a pop-up window needs to be used for data entry) and manage the entire document process. Your current navigation is absolutely the worst imaginable. Go to one page (or app) to upload a document for signature, another one to check it's status, a third to sign, it's insane. You guys have FUBAR'd EchoSign completely. Whoever manages the DC product line needs to be fired. Today.
3 votes -
missing signed documents
missing signed documents
3 votes -
New Adobe Sign is Horrible!
I don't know why the e-sign feature has suddenly changed but it's absolutely terrible. I used to be able to see a neat list of every contract that went out for signature and they would be categorized by whether or not they had been signed yet with the recipient's email address listed for easy identification. Now it just shows that a a list of contracts was sent out, which they all look the same with the same name and must be individually opened in order to see who the recipient is. This change has actually caused a lot of frustration.…
3 votes -
Sending another document
After I send a document to be signed I can not click "send another document" as in previous versions of this website. I can only click "track Agreement" I have to go to home and then to apps and then "send for signature" its a real pain that didn't use to happen.
3 votes -
Manage section for Adobe Sign is terrible
Such a disappointing update. There is absolutely no way for me to keep track of my sent sign agreements as they all look the same in the list - see snippet. Everything takes me a million times longer as there is no way for me to search for a particular agreement, I have to click on them one by one to see which one I'm looking at. There' no way for me to modify my tabs (e.g. add a 'receiver' tab), or anything along those lines. Absolute ****.
3 votes -
PLEASE PUT BACK THE REMINDER FEATURE ASAP
I can't send reminders. PLEASE FIX!
3 votes -
Reminder
Please put back "reminder to sign" functionality!
3 votes -
eSign document email messages
Email message sent out with documents to be signed are no where to be found. It would be nice to see the message sent with a document for signature.
3 votes -
REVERT HOMEPAGE
The experience for sending for signature has been absolutely ruined. Who thought it would be a brilliant idea to remove the simple button that says "Send another document"? The new UI is convoluted, but that would be excusable if that one simple button was still there. Now you need to reload to the home page, then load up the sending page again. An additional step introduced for absolutely no reason.
3 votesHello
Over the past one year we have made numerous changes and improved Home Page. Let us know if you have more questions
Thank you
Abhinav,
Software Engineer, Adobe -
Signing sequence
When I enable approvers to sign in a sequence, I wasn't to be able to have multiple people sign at each point. So if 10 people signing, say 4 people able to sign as step 1, 6 people as step 2. Your product forces the document to be signed in 10 steps with only 1 signatory allowed to sign at a time. This is inferior to other products in the market.
2 votes -
Esign down
The esign feature is down.
2 votesHello Anna,
Thank you for letting us know about the crashes you’re experiencing with the ESign tool. We’re sorry for the inconvenience this has caused. Please know that we are actively reviewing these issues and working to improve stability so that the experience becomes smoother and more reliable. To help us better understand the problem, could you share the specific steps you take or any particular actions that seem to trigger the crash? Your feedback is very important to us.
Sign in Acrobat Web Team
-
"binder" default title is horrible
Your new request signatures format (changed maybe a year or more ago) is garbage. The way it was was better. There is no good reason for the default agreement title to be "binder". Before your horrible update, the default title was the name of the first document, and it was on the same page as the documents upload and organization. The default "binder" title is stupid, and I've had to cancel professional agreements out of sheer embarrassment because the title was "binder". You made an update, and you made things worse. This must get fixed, this is a terrible bug.…
2 votesHello Peter,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Thanks,
Sign in Acrobat Web Team
-
Missing file download from bulk sign. Following recent update, the ability to download individual files from a bulk sign is missing. Now I n
Missing file download from bulk sign. Following recent update, the ability to download individual files from a bulk sign is missing. Now I need to send 40+ individual invoices for signing when before it was only 2 bulk signs and I could then download the files. Please help bring this back or help me find the function for it.
2 votesHello Gordon,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, could you please tell us the specific steps you took in order to face this issue? Also, if you could record a video or take a screenshot it would help a lot!
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
-
Hate new interface
this new interface is very difficult to use. makes mistakes by placing signatures in the wrong spot and i can not figure out how to undo the auto place fields. very frustrating
2 votesHello Simon,
We are sorry you are experiencing trouble with the new experience. If you’ve placed a field by mistake, here are a few ways to remove it:
- Press Command (⌘) + Z on macOS to undo.
- Press Ctrl + Z on Windows to undo.
- Right-click the field and select "Delete Field".
- Click the field and press the Delete key on your keyboard.
We appreciate your feedback and hope this clears things up.
Thanks,
Sign in Acrobat Web Team
-
Title of the documents for e-signature
Hello, when we send multiple documents for e-signature, the file name by default appears as "binder agreement". I always rename it to the name I would prefer however, the edited name is never accepted. The documents once sent for e-signature will revert back to "binder". Can this be resolved? It appears very weird that the client receiving the document for signature receive it as "binder" for signature.
2 votesHello Shrenik,
We are sorry you are experiencing trouble with this feature, we will be more than happy to help resolve this problem! But first, could you please help us answer the following questions, so we understand this issue better:
- Does this happen with any file type?
- Does this happen only with multiple files?
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
-
Links timing out
My recipient David Granado cannot open the w9 and direct deposit links i sent him. He says it times out. I tried texting your AI bot, but it's useless. Is this a browser issue from my recipient or are the links bad?
2 votesHello Brian,
We are sorry you're experiencing issues. While we try to narrow down the possible cause of this issue, could you please provide more information about it? For example, this error occurs with this specific type of documents? Any additional information that you could provide will help us address this issue as soon as possible.
Thanks,
Sign In Acrobat Web Team
Add a comment…
.png){kind=link}
- Don't see your idea?