5363 results found
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Signature Requests going to SPAM folders
As a home inspector, I send out agreements for electronic signature daily. Many times a week, my clients can't find the request for signature either because the Subject line does not stand out from other email and/or the request just goes to their SPAM folder.
Anything Adobe could do to help avoid these requests going to people's SPAM folders would be much appreciated.1 voteHello The Legacy Inspection Group,
We are sorry you are experiencing trouble with the email reception. Please bear with us while we try to understand this issue better. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Placeholders in document not visible
Placeholders in documents for signing not visible.
When I send a document for e-signature, and I refer to it before it has been signed, the document does not show the placeholders for the signatures and other fields (eg. name, date, company etc) that I have placed in the document.
Docusign can do this, why is this not available here?1 voteHello Ee San Lim,
Thank you for your suggestion! We appreciate your interest in helping us improve. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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Toggle default save signed document history
We should be able to choose the Default action (Toggle) if we want to-be-signed documents to autosave to Adobe account and/or choose on demand for any particular document. Currently, everyone using that Adobe account has access to any files ever sent/received to-be-signed over however many past years. That may include documents with confidential information. Potentially confidential files from past employees/employers, past students/teachers, past friends/family to whoever currently has access to the Adobe account.
1 voteHello Joel,
Thank you for your suggestion! We appreciate your interest in helping us improve. We are always looking for ways to improve our product and will definitely consider your request.
As a workaround you can always use the "Send in Bulk" tool, which does have a password protection, just follow the next steps, and also check the video attached:
- Use any entry point named "Send in Bulk" and add the desired file to be sent
- Add the required recipients
- Add an access password under "Agreement settings"
- Modify the document with as many fields as needed
- Send the agreement
This way, in your account, your document is protected from anyone who does not have the password.
Sign in Acrobat Web Team
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Tagging anyone in my org
I find it frustrating that Acrobat web doesn't integrate with my outlook contacts so that when I access a web link I cannot tag anyone in my company organization
Makes collaboration very frustrating. I'm also not clear on what rules allow for tagging in people (or how to tag people who haven't yet accessed the document)
This is very basic technology - and expected from how I use Word/Google docs.
1 vote -
Acrobat Sign Bug: Cannot finishing signing.
The Acrobat E-Sign has a bug that for some people after they finished signing and hit submit, it will bring them back to the beginning and render the whole document unsigned. People have tried multiple browser, this bug happens to some but not to others.
1 voteHello Hanqin,
We are sorry you are having trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. Could you provide more information about it?
- How often do you face this issue?
- Do you get any error?
- Does it happened with a particular type of file or a specific file?
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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AI Assistant needs a cancel button
I cannot express how absolutely blind Adobe is as to the needs of the consumer... Or else me and everyone I know are all idiots who don't know what we want.... I want my program to allow me to edit text without constantly having my AI Assistant spinning and slowing down everything while it tries to help... it finally pops up saying it's splitting my document...? I say "Please edit and replace ____ word with ___ word"..... It says sorry I can't help. Then go the **** away, because you're not AI...
1 vote -
1 vote
Hello Dieumb,
Thank you for reaching out, could you please explain further your issue?
Sign in Acrobat Web Team
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1 vote
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Jpg to PDF Conversion Quality Unacceptable
This is a screen shot of my jpg and the pdf conversion AFTER I told Acrobat not to reduce quality upon upload. 1.79mg to 435kb. It is unacceptable for printing and I CANNOT find PDF/X preference because tutorials don't match reality.
1 vote -
conbining protected files
why cant Adobe advise on protected files as they are uploaded into a combine file system.
I put time into getting the files loaded - 150 pages at times - to find that some files are protected and not able to be combined.
Then their is not idea of which of the 150 pages are proetected. Very frustrating and a waste of time1 vote -
Impression en ligne !
Pourquoi n'est-il pas possible d'imprimer un document sans l'enregistrer !!! C'est débile !
1 vote -
Deleting Added Text
When adding text to certain documents, the application will delete random text, sometimes all of it and sometimes just a few letters here and there. It has been a terrible experience when completing multi-page documents.
1 voteHi Brandy Kidd,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1. Could you please share the workflow and the file in which you faced the issue?
2. Does it happen for all files or with any specific document?
Thanks, Acrobat Web Edit Team
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Slow repsonse!
The response speed of AI assistent is extremely slow!!! I need to wait more than 5 minutes to get an anwser. In some cases, there is no response at all!!!!
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Pages won't upload in numerical order
When I upload 100 pages to convert and combine, I want them in numerical order instead of having to re-organize, especially when there is no scroll bar and page down and arrow down don't work to get past 2 rows.
1 vote -
PDF/X options missing for high quality printing
I have spent days of my life trying to combine multiple photographic jpgs into 1 PDF for high quality printing. It appears to be impossible because even your help page does not match reality. Adobe Help Forum has not been able to solve this mystery accurately in years, including the Condescending Know-it-alls.
This is what I see when I click "All Tools" as instructed. Nowhere does it mention "Print Production" "Preflight" "PDF Standards" "Libraries" or "Profiles". Those tabs don't exist anywhere within Acrobat Pro that I can find.
Clicking "Click Here to match your experience" takes me to the same…1 vote -
Search bar can't find my documents
Hi, hope all is well. I need some help with your search function! I'll type in a name or document that I know is in the system, but still the search bar says it can't find the document. "Something went wrong. The server failed to respond with a valid search result. Please try again in a few moments." Well, it's been a few days and still not working. I have to manually scroll through +400 documents searching for the document I need. Whether I type the name, email, or document in exactly as written, or I just type a simple…
1 vote -
Feature suggestions
Feature suggestions:
I will be leaving my position within the year and would like to be able to change a Web Form's route from me/my email to another employee/email upon the Web Form Signer's submission. As the features are currently, I'm unable to edit any recipients of a Web Form after publishing it.
In attempting an alternate solution, I also realized that I cannot create an e-sign Template from a Web Form. The Web Form I created is very involved, so I would like to not have to recreate it as a template in order to share it with another…1 voteHi,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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An error has occurred which stopped the processing of the PDF.
It can never compress and combine files, always showing "An error has occurred which stopped the processing of the PDF."
1 vote -
Cant print
Cant print document.Help
1 vote -
adobe is useless
This new adobe is useless. Why did you change it when the older version worked. It will not allow me to split files or extract files. Bloody useless updates.
1 vote
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