506 results found
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Missing characters from Croatian alphabet
Application is ok, but it has trouble with textboxes containing characters such as č, ć or š. Textboxes containing such characters disappear when document is exported to pdf.
1 voteHi,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
Please bear with us until we find a solution to this issue.
We appreciate your support!
Thank you,
Sign in Acrobat Web Team
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Page Unresponsive
When trying to add multiple recipients to sign a document, the page becomes unresponsive.
1 voteHi,
We understand you are encountering some trouble with our services. We apologize for any inconvenience this may cause. Could you please give us more details on where you find this issues, and if possible could you provide any specific documents that you encounter this problem.
Thanks,
Sign in Acrobat Web Team
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Firma digital en doc solo lecturaz
Documento solo lectura como firmar
1 voteHello,
We don't support signatures with only read mode activated, this is an intended behavior since the preference of that document were set like that unfortunately you will not be able to sign it. If you have any more doubts please reach out.
Thanks,
Sign in Acrobat Web Team
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e-sign not working
i can not sign (e-sign) on my pdf file
1 voteHello Michael,
We are sorry you are having trouble with this feature, could you provide more information about this issue?
- Is it only with that specific file? Could you provide it?
- What steps do you use before encountering this issue?
- Do you see any error or dialog on the screen when this issue happens?
Thanks,
Sign in Acrobat Web Team
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mb_billal
192.168.205.18/prepay/view
1 vote -
Stop trying to sell me your products
I do not want to buy new products or services, I do not want to be jerked around trying to access the product I have a license to, I do not want to have to hunt for access to the product I have a license to, I want to be placed directly on a screen where I can select from the products I have a license to, and I want to be able to access it with one click. quit trying to sell me stuff, give me immediate access to Adobe sign so I can get documents out ASAP without…
1 voteHi Nicholas,
We understand you are encountering some trouble with our services. We apologize for any inconvenience this may cause. Could you please give us more details on where you find this issues, and if possible send us a screen shot to understand this behavior better? And we will gladly work on it as soon as possible.
Thanks,
Sign in Acrobat Web Team
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E-signature order
It would be nice if you could assign the signature order to multiple people. For example, if I am sending out a lease I want all of the tenants to sign in either order. After all of the tenants sign then I want to lease to be sent to the landlord for signature. Docusign has a feature that allows for this.
1 voteHi Hamed,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.Thanks,
Sign in Acrobat Web Team
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Password protection may not be working properly
I have set a password for the web form that needs to be signed. However, when I use the links provided in the "Share the URL" section, I can access the web form from a different browser or in incognito mode without needing the password, even when I'm logged out.
On the other hand, when I try to access the form from the dashboard while logged in, it prompts me for the password. I believe this behavior should be reversed.
1 voteHello 誠司 伊藤,
We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
As for the behavior, this is expected since a web form is a type of document that is intended to be available for anyone with access to the URL, and the password set in the compose page should be to keep the information secure only for the account owner. We can see this step as another security gate.
You can always use the tool Request e-Signatures and add a password for the participants.
Please let us know if this information is helpful for you.
Thanks,
Sign in Acrobat Web Team
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e-signature glitch
The e-signature thing has been glitchy. Today it started blacking out the panel for signature options after I added some signature info. If I save the doc and reopen the doc I can send.
1 voteHi Cody,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
Please bear with us until we find a solution to this issue.
We appreciate your support!
Thank you,
Sign in Acrobat Web Team
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Can't send an e-signature request due to issue.
I tend to use the app as default. When trying to request an e-signature, I get as far as selecting what I want the recipient to sign and then the left-side box goes black. This is where you would ordinarily finalise and send the document - which I now can't due to the random black boxes appearing.
Would much appreciate it if this was resolved.
1 voteHello Craig,
We understand you are encountering some trouble with the feature Request e-signatures. We apologize for any inconvenience this may cause.
We are triaging your issue and are gathering more information to understand the problem better. If the issue is still happening and in the meantime we resolve this specific problem please try to use earlier version of the feature by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue.
Could you please tell us if this issue you are facing happens every time and with all the documents you use?
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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1 vote
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tend not using this anymore as I cannot find my way anymore in the functionalities
very user unfriendly compared to previous version
2 votesHi Margie van der Valk,
We're sorry to hear that you feel unsatisfied with the product, we would appreciate your feedback on which features you find unfriendly. In order to keep track of your suggestion, please, let us know if you're using the desktop app or web app, and what kind of task you aren't available to complete.
Thanks,
Sign in Acrobat Web Team
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your ****** website
your website navigation is just horrendous. my god, it takes 10 minutes to figure out how to get to my templates for esign. jesus christ, this is EVERY SINGLE TIME. i don't come here everyday, so its a nightmare trying to navigate past all the ******** you try to get me to download or buy. just take me to my **** and stop changing where the links are. do better, you charge enough **** money you should give two ***** about your customers time and convenience
1 voteHi Legacy Healthcare,
We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.
If you still prefer to use the earlier version you can revert back by following these steps:
1. Click on your profile icon.
2. Select "Settings".
3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".
This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks, Sign in Acrobat Web Team
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Documents not loading bug
I can't get document to load. I need to get this bug fixed so I can access signed documents.
1 voteHello,
We are sorry to hear that you are experiencing trouble with this feature. We are currently triaging your issue and gathering more information to understand the problem better.Could you please provide more details on the issue you are facing? For instance, is this problem occurring with a specific file, or does it happen consistently with any file? Any additional details would help us narrow down the root cause and find a solution more efficiently.
Thank you,
Sign in Acrobat Web Team
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Web form I issue contract links
I issue contract links via a web form, and this problem has appeared. I need an explanation of the problem, noting that a link from the Excel program has been shared.
1 voteHello,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better.
Thanks,
Sign in Acrobat Web Team
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Pay by use
I don't mind paying $5 per use for fill and sign through adobe. But I don't want to sign up monthly for something I need twice a year. I have decided to print and scan instead. The pay by use would have been preferable to me.
1 vote -
Usless buttons
Cant download after adding sig, what is the point of this if I cannot download using the download button
1 vote -
difficult to use
Flattered as I am by the 4 welcome emails, I struggled to complete a form using the software. I could not get it to put characters (text and ticks) in the centre of the boxes and had to move them around like that old gameshow with Bob Monkhouse, and even then they wouldnt stay exactly where i put them. when checking the document I had to change a couple of entries and that wasnt easy either because just clicking on the box wasnt accurate enough and I created extra boxes that I then had to delete. It took me more…
2 votesHello Doug,
We are sorry you are experiencing trouble with the new feature. You can go back to the legacy version of the software by unchecking the option "Use the latest version of Request e-signatures" in your Settings when you click on the User profile picture (Right upper corner).
Also, as for the centered character in the boxes, you can do that trick by double-clicking a text box and under Text format (Please see attached) select the second option.
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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cant use signature and change the name
make it work right
1 voteHello Kali,
We are sorry you are experiencing trouble with this feature. We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, would you be so kind to explain the issue a little bit deeper? Or if it's happening only with one document, could you please share it with us?
Thanks,
Sign in Acrobat Web Team
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the cloud experience for acrobat pro is horrible
Stop it with making everything a cloud-based experience. It's lame and fails the user experience. It is not well-featured, and is not easy to use, and flat out doesn't work for saving files locally, for editing/fill&sign flow and ease of use, nor exporting PDFs. Get rid of the cloud **** and bring back a real app on a real hard drive. Your old app for acrobat pro was just fine. Then you had to make it "all online" and break it. I cannot even download PDF files anymore, the button doesn't work for "download".
2 votesHi Jordan,
We are sorry you are experiencing trouble with the new feature. We are triaging your issue and are gathering more information to understand the problem better. Would you be so kind to send us the document you are having issues with? And if possible, please tell us the steps you take to download a file.
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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