622 results found
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Persistent Server Errors
We are experiencing server errors whereby our data is not recorded. - that ticker/tracker says 0GB used out of 100GB .
2 votes -
Requested feature - Edit within Adobe Sign
When I am preparing a document to send for signature, I would like for Adobe Sign to recognize the orientation of the page and adjust it, like happens when you hit "Edit" in Acrobat 2020, without needing to edit the PDF first and then redirect back to the signature settings.
2 votes -
Access token provided is invalid or has expired
When I try and send docs for signing, I get the following message: Access token provided is invalid or has expired. I have a paid subscription and should be able access this service. I recently downgraded from a Business Package and am wondering if this has anything to do with it (same email address)
1 vote -
Missing agreement in the Adobe apps
We are actively use Adobe Acrobat for the e-signature. We would like to highlight that the Adobe apps need to be improved. Sometime the agreement that we sent to the approver, and the approver's apps doesn't appear that agreement.
3 votesHello,
Thank you for your feedback. Could you please share more information about an issue? More detailed steps will help to understand the problem.
Thanks,
Robert -
Requested feature - Schedule send
I would like to be able to schedule documents to send at a later time, not only immediately.
2 votes -
Incorrect Handling if SMTP 4.x errors
Your e-mail sending is faulty. You are interpreting the following SMTP response as an UNDELIVERABLE status which is completely false and incorrect, where it is very clear your mailer is not handling it correctly:
[SMTP Status] 451 4.7.1 Please try again later
Most SPAM filters employ damping as a mechanism to inform new senders to just try again later when a new domain is sending to a recipient. SPAMMERS do not resend e-mails.
Adobe is now the first public commercial system that seems unable to understand this. This is VERY poor development practice.
2 votesHi Cobus,
Thanks for reporting this. We’ll look into it.
Adobe Sign Team
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Pas de décompte du nombre de documents signés
Bonjour,
Il semble que le nombre de documents que nous pouvons signer soit limité à 150/an.
Mais on ne trouve nulle part de décompte ou d'avertissement pour savoir à quel point nous nous approchons de cette limite.
S'il vous plaît, affichez un décompte en haut de page, à hauteur du menu.
Un grand merci.3 votes -
Unable to Assign and request signatures
I am unable to Request signatures from our Corporate account. I can add email addresses but it will not allow me to proceed to the next screen to indicate where signatures are to sit.
4 votes -
Terrible system
When sending a document for signatures, the system keeps automatically highlighting multiple fields that I don't want highlighted. I need three signatures and dates but the system makes me delete 40 other fields that are automatically marked before I can send it.
2 votes -
New Tools Home Page Is Garbage
I recently would log into my Adobe Sign account and it would take me directly to the form. Now it takes me to this Adobe tools page I care nothing about and wastes my time while I find the Sign tool.
1 vote -
Error
Hallo Ich habe ien Problem mit der Online Version.
Ich bekomme folgenden Fehler.
siehe Anhang1 vote -
Bulk replace CC for forms and templates
After setting up many forms and templates a person in the CC field has left the business. WE have to go through all the forms one by one to replace the person. Very annoying, costly and time consuming.
We require function to replace a person throughout the system in CC fields on templates. and webforms.1 voteHello Tristan,
Thanks for you feedback. We will look into this.
Thanks,
Robert -
disappointed
very slow and crashes so often then cant reopen
1 vote -
error message
Updated account settings
Draft is not accessible due to updated account settings. Click OK to compose a new one1 vote -
Sign app doesn’t work on Iphone
The Adobe sign app, keeps bringing me to the web version and won’t let me send out documents to sign from my IPhone 12 pro
This is the main reason I got this subscription for almost $200 a year it should work this has been going on and off for months now it just off.
The web version says get app. However the link in unclickable! and I am in the app
3 votes -
Fehler in Sign
Adobe Sign funktioniert seit dem 12.03.2021 nicht!
1 vote -
List of signed agreements
Hi! Hope you're well.
I am currently in the "Manage agreements" section, trying to export a CSV of all of the completed agreements (signed agreements). I do not want to download the PDF, I simply want the list of people who have signed my agreement.
Is there anyway to do this? It would be incredibly helpful.
3 votes -
PROGRAM DOESN'T WORK
WHAT THE *, I SENT IT FOR SIGNATURE, I GET THE EMAIL CLICK THE LINK AND IT OPENS MY ADMIN PORTAL AND NO WAY TO SIGN THE * THING. SO FRUSTRATED I HAVE TO DO THIS YET AGAIN!
1 vote -
Server error - and you're closed?!?!?
I'm really ****** off at you. You took my money, and now that I'm trying to send a document for signature, I'm getting a server error and your support chat is closed. What an absolutely terrible first impression.
1 vote -
Password Protected Signature Agreements
Hello,
I am a tax preparer. I use "Request Signatures" to send tax returns to clients for e-signature. I always password protect the document. But I recently learned that the recipient does not need to enter a password to view and e-sign the document. PW is only required to view the completed/ signed document. This is a major security issue for me. How can I password protect the document?
- Tim Singstock1 vote
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