622 results found

1. Unable to send documents for e-signature.

   I can't seem to send documents for signature. This wasn't a problem before.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

   Hi Diana,

   We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

   1. Open the agreement draft experiencing the issue.
   2. On the left panel, scroll down and click "View more".
   3. Click the "Switch to legacy version" link.

   This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

   Thanks,

   Sign in Acrobat Web Team

2. The new version of AdobeSign is Terrible

   The changes you made to AdobeSign are terrible. The previous version was user friendly and didn't need "improving"! Is there a way for me to revert back to the previous version?

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

   Hi Cindy,

   We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

   If you still prefer to use the earlier version you can revert back by following these steps:
   1.   Click on your profile icon.
   2.  Select "Settings".
   3.  In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

   This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

   Thanks,

   Sign in Acrobat Web Team

3. New Version Issue

   Hello Support Team,

   Does the old version have a way to be reverted?

   With the latest version, we have encountered a problem.

   Regards,
   Stan

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

   Hi Stanslaus,

   We are sorry you are experiencing trouble with the new feature. Could you please provide some information on the issue you're encountering with the app? It would be very helpful for us in order to triage your issue. Meanwhile, you can switch to earlier version by following the steps below,

   1. Open the agreement draft experiencing the issue.
   2. On the left panel, scroll down and click "View more".
   3. Click the "Switch to legacy version" link.

   This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

   Thanks,

   Sign in Acrobat Web Team

4. Unwanted automatic signature reminders

   Please remove automatic weekly signature reminders. I have been unable to find an option for this in settings or through the help portal. They started appearing unannounced last week, and I have to remove them manually from every document I send out.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

   Hi,

   We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. However, it's important to mention that signing reminders can be removed at the third step of Request E-Signatures process by following this steps:

   1. Start Request E-Signatures workflow with the desired document
   2. Fill in recipient data and continue
   3. Click on "Review and Send" button from the left hand panel
   4. Click on "More Options" button
   5. Modify email reminder frequency (can be None)

   With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

   If you still prefer to use the earlier version you can revert back by following these steps:
   1. Click on your profile icon.
   2. Select "Settings".
   3. In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

   This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

   Thanks,

   Sign in Acrobat Web Team

   Hi,

   We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. However, it's important to mention that signing reminders can be removed at the third step of Request E-Signatures process by following this steps:

   1. Start Request E-Signatures workflow with the desired document
   2. Fill in recipient data and continue
   3. Click on "Review and Send" button from the left hand panel
   4. Click on "More Options" button
   5. Modify email reminder frequency (can be None)

   With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

   If you still prefer to use the earlier version you can revert back by following these steps:
   1. Click on your profile icon.
   2. Select "Settings".
   3. In "E-signing settings", uncheck the… more

5. add hotkeys/keyboard shortcuts to adding signature/stamp

   hotkey for the signature selection rather than having to click on the pen icon each time

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. page unresponsive

   the page is unresponsive when I use the web version to request e-signatures through adobe sign. I'm using a chrome browser on macOS

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

   Hi Afolabi,

   We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

   1. Open the agreement draft experiencing the issue.
   2. On the left panel, scroll down and click "View more".
   3. Click the "Switch to legacy version" link.

   This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

   Thanks,

   Sign in Acrobat Web Team

7. Looks like scam email - big problem

   When an email comes through requesting signature, it looks like a scam email and is regularly immediately deleted and ignored. I was actually reprimanded for using your platform because of the appearance of the emails received. Not a single person who has received them thought it was a valid email and request. I am very disappointed and feel like there should be a way to make them look more valid so the tool can be useful. Thank you.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

   Hi Grant,

   We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. 

   Thanks,

   Sign in Acrobat Web Team

8. I want the previous e-signature version ASAP. The new version is horrible! The signature field should be a default, not a text where I have

   I want the previous e-signature version ASAP. The new version is horrible! The signature field should be a default, not a text where I have to scroll and change it to the signature field for every person. And the date field should be a calendar drop off, so I do not have to type the date. I am surprised that the established Acrobat team can make those mistakes. Please install for me the old version ASAP before your customers walk away!

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

   Hi Galina,

   We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

   If you still prefer to use the earlier version you can revert back by following these steps:
   1.    Click on your profile icon.
   2.    Select "Settings".
   3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

   This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

   Thanks,

   Sign in Acrobat Web Team

9. BAD Customer Service Experience

   Competent help desk folks, please. I usually don't have issues with Acrobat, but I did today, which interrupted my business. I contacted you in hopes that you would care that I have issues, but you disconnected on me after typing in "Let me pull up your account"... that's awful customer service!

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

   Hello Mike,

   We are sorry you are having trouble with this experiences, please feel free to post any issues that you are encountering here.

   Thanks,

   Sign in Acrobat Web Team

10. I want an old version of the e-signature

    Can you install me the previous version of the collecting e-signatures? The new version is too cumbersome to complete. Thank you!

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Galina,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

11. Extremely user unfriendly

    The recent changes have made this application very user unfriendly. Having to manually type the name every time without your system remembering names is riducously tedious. Having to click 'Add' to put a CC address in is equally ridiculous, as is having to remember to have items signed in order. Why the sudden backwards steps?

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Tom,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

12. Improve date format options for E-signatures

    To whom it may concern,

    I work in legal and compliance for a medical device company in Ireland Europe. We heavily rely on adobe acrobat for collecting E-signatures over 3 locations, 1 in Ireland and 2 in the USA. Currently the date formats that can be automatically used and "customised" do not allow us to be complaint to our internal procedures. Even the custom date formats, if attempted to be used, the ones we need, are not allowed on your platform. Please allow us to use the date formats as follows DD MMM YYYY or DDMMMYYYY which would show as 01JAN2024 or 01 JAN 2024.
    Furthermore to tackle this, one method to ensure we do have the correct date format on documents we get signed through Adobe Acrobat is to pre populate the document with the expected date of signature but if you do not get the document signed on the same date inputted to the document, then the agreement will then have to be cancelled due to the document being signed on a different date to the one that is prepopulated on the agreement.

    Please fix this it would be major improvement for us and would help our documents date formats be complaint to our internal procedures.

    File attached showing the custom options that are displayed when applying a date field to a document in preparation for collecting e-signatures.

    I cannot assign a required date field (Example: which would show 01 JAN 2024 or 01JAN2024 (DD MMM YYYY or DDMMMYYYY)

    Please change this.

    Kind regards,

    Liam Gosling

    To whom it may concern,

    I work in legal and compliance for a medical device company in Ireland Europe. We heavily rely on adobe acrobat for collecting E-signatures over 3 locations, 1 in Ireland and 2 in the USA. Currently the date formats that can be automatically used and "customised" do not allow us to be complaint to our internal procedures. Even the custom date formats, if attempted to be used, the ones we need, are not allowed on your platform. Please allow us to use the date formats as follows DD MMM YYYY or DDMMMYYYY which would show as… more

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Under review  ·  AdminDavid Murillo (Admin, Adobe) responded

    Hi Liam,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

13. AWFUL PRODUCT NOT USER FRIENDLY

    I've never been so frustrated with any product I've worked with. Even some of the limitations in Microsoft Word are 95% better that requesting esignatures through Adobe. The fact that you can't adjust the size of the fields or the font so that it matches the document font is ABSOLUTLEY RIDICULOUS. This is supposed to make things easier. I have to spend 30 minutes or more getting contracts prepared to send for signatures. The signatures are so small you can't even read them. How is this contract supposed to be binding if none of the signatures, text fields, or initials can be read. If I had another option of a program to use, I would. If I could give a negative rating I would do that as well.

    I've never been so frustrated with any product I've worked with. Even some of the limitations in Microsoft Word are 95% better that requesting esignatures through Adobe. The fact that you can't adjust the size of the fields or the font so that it matches the document font is ABSOLUTLEY RIDICULOUS. This is supposed to make things easier. I have to spend 30 minutes or more getting contracts prepared to send for signatures. The signatures are so small you can't even read them. How is this contract supposed to be binding if none of the signatures, text fields, or initials… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Elaine,

    We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,

    1. Open the agreement draft experiencing the issue.
    2. On the left panel, scroll down and click "View more".
    3. Click the "Switch to legacy version" link.

    This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

14. issue with date format

    Hello! Since the update, we have noticed several great things about it (thank you!), but a major issue we are seeing on our documents, that need to show the correctly formatted date because they are legal documents, even when selecting the option "date of signature" the date is going into the document in European format, not American. For instance, a document was signed this morning that should have been date 01/18/2024 but reads 18/01/2024. How can we get this fixed to automatically display the correct date format? The documents are being signed in the United States and we are not giving them the option to enter their date either. I have attached that document as an example, but it has happened most of this month.

    Hello! Since the update, we have noticed several great things about it (thank you!), but a major issue we are seeing on our documents, that need to show the correctly formatted date because they are legal documents, even when selecting the option "date of signature" the date is going into the document in European format, not American. For instance, a document was signed this morning that should have been date 01/18/2024 but reads 18/01/2024. How can we get this fixed to automatically display the correct date format? The documents are being signed in the United States and we are not… more

    • 

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello,

    We currently don't have a way to change the default date, but we will consider it for future updates. You should be able to change it manually when adding the fields, double click it, customize field panel should open and a dropdown with different date formats should appear. Please let us know if this resolved the issue.

    Thanks,

    Sign in Acrobat Web Team

15. request e signatures default date format

    In the desktop app when I request e signatures and add a date of signing tab it defaults to DD/MM/YYYY. I see that I can change it to MM/DD/YYYY, but how do I get it to default to that so I don't have to change it on every document?

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Carolyn,

    We currently don't have a way to change the default date, but we will consider it for future updates.

    Thanks, 

    Sign in Acrobat Web Team

16. Conern with signature fields being required on all docs

    Making the signature field required on documents is frustrating. Before, we could use this app for simple form submission but not that a signature is always required, this app is less useful.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Hanan,

    We are sorry you are having trouble with this feature. You can avoid adding a signature field if you change the role of the recipients, either approver or form filler will allow you to send it without a signature field. You can change the role at the begging when adding recipients by clicking the dropdown at the left side of email field or in authoring by clicking Edit. Here's more information (step 4).

    Please let us know if this resolves your issue.

    Thanks,

    Sign in Acrobat Web Team

17. AWFUL Update. Looking at different programs to use moving forward

    This new update is not efficient, productive, and I am about to lose my mind not being able to use this program as needed on a daily basis. I desperately want the old Adobe back. This is not working for me or my firm.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hi Mackenna,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks, 

    Sign in Acrobat Web Team

18. Unhappy with charnges

    The new update doesn't support documents in landscape position when sending for signature and 95% of our documents are in this orientation. Would like the older version Adobe Acrobat please.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hi Niki,

    We understand you are encountering some trouble with the new feature in Request e-signatures. We apologize for any inconvenience this may cause. With Modernized experience, you now get simplified document authoring experience, leverage AI-assisted form field detection and ability to revise, organize & save document edits in-progress, add/ remove recipients during agreement creation step. Here’s more information.

    If you still prefer to use the earlier version you can revert back by following these steps:
    1.    Click on your profile icon.
    2.    Select "Settings".
    3.    In "E-signing settings", uncheck the box next to "Use the latest version of Request e-signatures".

    This change will only affect new created after making this adjustment. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.

    Thanks,

    Sign in Acrobat Web Team

19. Make E-signatures easier to look nice

    And another thing... there need to be more formatting tools in the E-signature builder. It should be easy to select fonts and align fields in a nice organized grid.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Under review  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Marianne,

    Thanks for your feedback, we will considerate for future updates. Please let us know if you have more ideas to improve this feature.

    Sign in Acrobat Web Team

20. E-signatures fo multiple recipients seems broken

    I want to request E-signatures for multiple people on the same document. I can add multiple recipients, but then the form builder seems only add fields for one person at a time? Then I get a "Signature field missing" error. I can't see a way to make the form fields apply to everyone on the list. I made a template and this didn't solve the problem. Why does the system allow me to add multiple recipients but not make the fields for everyone? I resorted to sending the file to each person individually. Not a good solution.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Gathering Feedback  ·  AdminMariana Guzmán (Admin, Adobe) responded

    Hello Marianne,

    We are sorry you are having trouble with this feature. To add fields for different recipients you need to select the recipient on the left panel, this should open a dropdown with all your recipients. Then click the recipient that you want to assign fields, you will know you changed recipients when all the field types change colors.  Here's more information.

    Please let us know if this resolved your issue.

    Thanks, 

    Sign in Acrobat Web Team