4574 results found
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Horrible new design!
This new website is horrible! I can't even send out reminders anymore. I can't believe this went out without notice and I can't switch back.
7 votes -
READY TO CANCEL - PLEASE CONTACT ME
Interested in how to cancel service due to new layout. Want billing to be pro-rated and want credit for remainder of time left on plan. Do not want to pay for this service anymore, the new layout has ruined it for me. I have been using this since 2012 when it was still EchoSign. You have lost a once-loyal customer over this terrible terrible layout change. I do not feel like you will listen to customers and offer an option to revert to the old style. You ask for suggestions but Adobe will never undo what they already did. You…
5 votes -
TERRIBLE NEW LAYOUT - PLEASE REVERT
TERRIBLE LAYOUT - CANNOT SEE EMAIL ADDRESS FOR WHAT FILE WAS SENT!! THIS IS CRITICAL!! I SHOULD NAME EVERY FILE BASED ON THE RECIPIENT FROM NOW ON?? WHY IS IT YOU CANNOT COMPREHEND THE NEEDS OF YOUR CUSTOMERS? Attractive layouts do nothing is work flow is impeded. This was a terrible terrible mistake on your part. Please fix ASAP.
33 votes -
Lost important access as email delegate. Can no longer use Adobe Sign
New format is terrible. I like the Dashboard view. Do not like the new document view, hard to view by category (yes, I saw filter, I am speaking about that). Also, I can no longer sign from a delegated email address as I had on all previous documents for the last few years. That last bit is the most important part. I do not see how our company can continue with this product if I can no longer access links sent to an email address I am delegated to receive.
1 vote -
can't see who I sent docs too.
How can I see when clients view the documents? I also can't see who I sent things to with this new format. I'd have to open each one to see.... doesn't make sense. I don't like the new format!
2 votes -
new lay out is confusing and hard to navigate
I no longer can see the clients I have sent contracts to. everything just gives the template name. Also I cant figure out how to finish prefilling a item I started. This is so confusing.
4 votes -
Update: Dysfunctional
How do we remind clients to sign documents?
9 votes -
eSign document email messages
Email message sent out with documents to be signed are no where to be found. It would be nice to see the message sent with a document for signature.
3 votes -
MINABLES LAMENTABLES
Totalement débile votre nouvel affichage.
C'est lamentable.
Virez au chômage ceux qui ont changé l'ancienne formule. Qu'ils aillent ramasser le poubelles plutôt que d'emmerder les utilisateurs.1 vote -
Awful new Document Cloud
Hate the new format for document cloud. Probably last straw, going to investigate other alternatives. Slow response, non-intuitive, just a bad experience all around.
9 votes -
REVERT TO OLD LAYOUT
I need the old format back asap. Whoever thought this was a good idea clearly should not have graduated high school.
2 votes -
nEW LAYOUT IS TERRIBLE
I don't like this new look. Please go back to the old management page so I can easily find all my files in one place like I used to.
Like how many are still out for signature??????
I can't even find that. So utterly annoyed with this new view. Must we have a world of APPS for everything?
This is business NOT SOCIAL MEDIA.
5 votes -
Can't resend documents for signature, help section doesn't help.
This new look is ******. It does not work. I like the old look. I can't work like this.
I CAN'T RESEND REMINDERS FOR SIGNING DOCUMENT ANYMORE.
Your functionality is mispalced and hidden. Everyhting is in new places that I don;t know where what is.
I hate this.
And your help section doesn't asnwer to me where I can find stuff to do my daily work. I CAN'T DO MY WORK ANYMORE!!!12 votes -
Please bring back old design
the new Sign Agreements GUI is horrible. Please bring back the prior interface. (1) I cannot tell from the Sign Agreements screen whose agreements they are and there's no way to add that column; (2) I used to be able to download content of a signed form. Now when someone enters a lot of text in a text field, I cannot tell what the remaining texts are.
50 votes -
New update is terrible.
This update is terrible.
53 votes -
Lost all templates & horrible user interface.
All my templates are gone since the upgrade. I had spent HOURS creating these. How can I get them back without recreating all of them? This is extremely frustrating.
Also, the new user interface is extremely difficult to navigate. Ex: If I'd like to find a document I've shared, it doesn't show me who it was sent to. I need to click on individual ones until I find the document sent to the right person. Please advise.
35 votes -
Revert Back to the old layout!
This new layout is so much more difficult to use. Horrible decision on your part. You can not type in the template field, can only upload a file and can't change the customer info in this view. You also cant not see everything clearly on one page. GO BACK TO THE LAST LAYOUT!!! PLEASE!!!
33 votes -
You Suck
Your new system SUCKS!
Why did you remove the ability to determine where people sign?
23 votes -
HATE new format
This new format is TERRIBLE!!! Now agreements are buried down in the list instead of categorized by out for signature, completed, or waiting for my signature. It took 3 extra steps to get to the document history. HATE IT.
28 votes -
Need more customer information on the screen
Up to this morning I was able to sign into Adobe Sign and see a list of documents sent that haven't been signed yet, as well as those that were waiting for me to sign and also old documents that have already been signed. Now I'm unable to see any of those things.
Using the link https://adobeid-na1.services.adobe.com/renga-idprovider/pages/login?callback=https%3A%2F%2Fims-na1.adobelogin.com%2Fims%2Fadobeid%2FEchoSign2%2FAdobeID%2Fcode%3Fredirect_uri%3Dhttps%253A%252F%252Fgps.echosign.com%252Fpublic%252FadobeIDLogin%253Fserver%253Dna1.documents.adobe.com%2526port%253D443&client_id=EchoSign2&scope=openid%2CAdobeID%2Cadditional_info.account_type%2Cskybox%2Cupdate_profile.first_name%2Cupdate_profile.last_name&display=web_v2&denied_callback=https%3A%2F%2Fims-na1.adobelogin.com%2Fims%2Fdenied%2FEchoSign2%3Fredirect_uri%3Dhttps%253A%252F%252Fgps.echosign.com%252Fpublic%252FadobeIDLogin%253Fserver%253Dna1.documents.adobe.com%2526port%253D443%26response_type%3Dcode&relay=c233e027-b08c-4797-965e-b4ecf8ad5518&locale=en&flow_type=code&dc=false&eu=false&client_redirect=https%3A%2F%2Fims-na1.adobelogin.com%2Fims%2Fredirect%2FEchoSign2%3Fclient_redirect%3Dhttps%253A%252F%252Fgps.echosign.com%252Fpublic%252FadobeIDLogin%253Fserver%253Dna1.documents.adobe.com%2526port%253D443&ctx_id=adobe_document_cloud&idp_flow_type=login
takes me to https://documentcloud.adobe.com/link/home/
I see that I can filter, waiting for others, etc., but it doesn't give me enough information to quickly see who the recipient is which is very helpful when looking over the results7 votes
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