5265 results found

1. Converting error file not attaching

   after signup when i convert one file than it didn't convert 2nd file please do something i have lot of work to done. :-(

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   0 comments  ·  Edit PDFs  ·  Edit…  ·  Delete…  ·  Admin →
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2. Online tool to check and fix PDF accessibility

   DESCRIPTION:

   While not perfect, the free online tool PAVE (https://pave-pdf.org) demonstrates how this process could be lightyears more user-friendly than it is currently – in Acrobat, and other available tools.

   It automates as many of the steps as possible, leads the user through the remaining steps that need fixing manually, and leaves out everything else.

   ---

   Side menu tabs:

   1. Tasks (main window)
   2. Properties/edit
   3. The "Reading Order", "Tags", and "Structure" menus from Acrobat have been simplified to a single "Reading Order" tab.

   ---

   The workflow could be:

   1. Upload file (or send direct from InDesign or Word)
   2. Select "Make Accessible" from tools, or automatically prompt on upload (more below).
   3. Checks and automatically fixes what it can.
   4. "Tasks" dashboard highlights number of issues fixed automatically in green, list expands on click.
   5. "Tasks" dashboard lists tasks needing manual fixing, highlighted red (e.g. doc title, language, untagged elements, reading order).
   6. Lists items needing manual verifying (e.g. colour contrast)
   7. Checked-off items turn green.
   8. "Download PDF" button is yellow until all issues are fixed.
   9. "Download PDF" pop-up warns about unfixed issues, and those that that have to be verified by a human.

   ---

   Tagging process:

   1. Untagged elements are highlighted with red overlays on a preview.
   2. Click a red overlay (or drag a box to group several elements) to open the side "Properties" menu.
   3. Set the tag from a single dropdown menu (or mark as "Ignored").
   4. In properties: Add Alt text, if applicable.
   5. In properties: Tag tables and lists visually, via a simple visual interface.
   6. Tagged elements are added to a list in the "Reading Order" tab.

   ---

   Reading Order process:

   1. Open "Reading Order" tab.
   2. Filter by tag (e.g. H1, body, artifact...), or text search.
   3. Tags are arranged in a list, separated by page.
   4. Drag and drop list items to rearrange reading order.
   5. List items can be ticked, for bulk actions.
   6. Tags can be expanded to view their contents (child elements).
   7. Tags or child elements can be deleted, marked as "Ignore", or grouped under a new tag.

   ---

   Additional features not available in PAVE example:

   1. Filter Reading Order list by "Ignored/Artifact" or separate tab (to find elements mistakenly marked as "Ignored").
   2. Toggle to highlight "Ignored/Artifact"elements, with its own colour (e.g. yellow).
   3. Ability to "Undo" adding tags and rearranging reading order.

   ---

   NORMALISE ACCESSIBILITY: – check automatically on upload, with an unintrusive alert:

   1. "We found *** accessibility issues in this PDF. Would you like to fix them?"
   2. Options: "Yes" / "No, this is a print file" / "More information"
   3. If yes > opens tool
   4. If no > hides alert, and stops showing alerts for that file.
   5. If "More info" > displays something like: "Whether this PDF is distributed via your website, or within your business, these issues many limit your potential audience reach, and may expose you to to legal action, depending on local laws."

   Also provide an option to turn the automatic checker on or off.

   ---

   WHY IT IS NEEDED:

   Accessibility is everyone's responsibility. In many countries, WCAG and PDF/UA compliance is a legal requirement.

   There is a lack of tools that are free, easy to use, and widely-available on all platforms. I've been actively looking for a tool like PAVE for years, and have only recently come across it.

   Adobe is an industry leader in content creation.

   Acrobat's online document cloud is in a unique position to provide a fast and user-friendly way to make accessibility mainstream, and put a spotlight on the conversation.

   Meanwhile, Acrobat Deskop's comprehensive accessibility tools can remain for experts and power-users, for inevitable edge cases.

   ---

   Available third-party tools either:
   - Hide in obscurity, found only by those that actively look for them;
   - Remain locked behind prohibitively expensive subscription fees; or
   - Require a steep learning curve to learn.

   These are huge barriers to accessibility becoming an easy, normal and everyday part of creating digital documents.

   ---

   Acrobat desktop has a powerful and comprehensive suite of accessibility tools. But even with the Accessibility wizard, Acrobat's accessibility tools are tedious to use, difficult and time-consuming to learn, and often unforgiving of mistakes.

   Any steps not doable pre-emptively in InDesign or Word are intimidating and convoluted for beginners to fix.

   • Many clients and stakeholders don't want to pay for the extra time accessibility steps currently take.
   • Many businesses don't have the time or resources to teach Acrobat's accessibility tools to all their staff, pay subscriptions for expensive third-party tools, or hire external contractors.
   • Many freelancers don't have time or resources either.

   This learning curve dumps the burden for making everyone else's documents accessible, on the few staff and contractors that already understand its value – like designers, content creators, developers and accessibility experts. This is of course assuming we can convince management to invest in it at all – and not just dump it in the "too hard" pile.

   ---

   Many more are completely unaware of the existence of accessible PDFs at all, let alone their importance.

   For example – I have a university degree in Graphic Design, yet accessible PDFs were not mentioned once in three years of full-time study. I have worked in the design industry for over 10 years.

   It was only through self-teaching html that I started learning about accessibility at all. How can I honestly call myself a specialist in communication, when I've been unknowingly ignoring a whole chunk of my target audiences for the last 8 years?

   DESCRIPTION:

   While not perfect, the free online tool PAVE (https://pave-pdf.org) demonstrates how this process could be lightyears more user-friendly than it is currently – in Acrobat, and other available tools.

   It automates as many of the steps as possible, leads the user through the remaining steps that need fixing manually, and leaves out everything else.

   ---

   Side menu tabs:

   1. Tasks (main window)
   2. Properties/edit
   3. The "Reading Order", "Tags", and "Structure" menus from Acrobat have been simplified to a single "Reading Order" tab.

   ---

   The workflow could be:

   1. Upload file (or send direct from InDesign or Word)
   2. Select "Make Accessible" from tools,… more
   9 votes

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   3 comments  ·  Other  ·  Delete…  ·  Admin →
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3. Add Products > Windows Only

   Admin Console > Products > Buy More > Add Products
   Add a note to products that are Windows Only OR add a link to the tech specs. Thank you!

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4. Converting language PDF to Word does not work

   I am trying to convert a regional language PDF to Word so that i can make edits. There are two problems.
   1. The PDF is not editable in the regional language ( E.g Tamil )
   2. When i convert that PDF to Word to see if that can be edited, that also does not work.

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   0 comments  ·  Edit PDFs  ·  Delete…  ·  Admin →
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5. PDF to WORD conversion ignores original Layout 100%

   Original PDF Layouts, which are crucial to remain 100% intact in a PDF to Word Doc conversion, are not retained at all. The original PDF Layout of text blocks, and images, are completely ignored, resulting in an utterly unusable, and completely messed up converted Word Layout afterwards. It is incredible that ADOBE as a company, is not capable to do this correctly. And a true testament to the ignorance of their current inhouse Engineers , Coders and Programmers !

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   0 comments  ·  Export PDF  ·  Edit…  ·  Delete…  ·  Admin →
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6. Ordering of files either impossible or not obvious on how to do it.

   I was just putting a bunch of different pdf files together. I selected all my files in the order I wanted them and when I combined them they were in a random order that is completely useless. It might be in your interests to make your program put the files in the order that they are selected.

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   0 comments  ·  Combine files  ·  Edit…  ·  Delete…  ·  Admin →
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7. Changing words

   I really love the convert pdf to word, however I noticed when doing so throughout my entire document it changed anything with double l's. For example if the word is well it changed it to we!
   Also anything with fr. So for example 'from' became !om,
   So in the end it make the whole thing really inconvenient.

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   0 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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   Under review  ·  AdminShweta Sharda (Admin, Adobe) responded

   HI Marie,

   Thanks for reaching out to us and we are glad to hear that you like to use our conversion service. The issue you ate facing, we are currently reviewing it internally.

   Thanks,
   Shweta

8. Pas de décompte du nombre de documents signés

   Bonjour,
   Il semble que le nombre de documents que nous pouvons signer soit limité à 150/an.
   Mais on ne trouve nulle part de décompte ou d'avertissement pour savoir à quel point nous nous approchons de cette limite.
   S'il vous plaît, affichez un décompte en haut de page, à hauteur du menu.
   Un grand merci.

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   Under review  ·  1 comment  ·  Send for Signature  ·  Delete…  ·  Admin →
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9. Combine files doesn't work

   Why can't i combine files? I can add them but the combine button never enables?

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   0 comments  ·  Combine files  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Sean,
   Thanks for reaching out and apology for the trouble. After seeing your screenshot, we have observed that you have entered the name in the Enter new file name text box and hence you are seeing Combine button is disabled. Once you enter the name, you will be able to combine files.
   Please let us know if you still face any issues.

   Regards,
   Shweta

10. 0/10 dont buy

    0/10 - So difficult to use, locks you into an online version of pdf editor. literally usless for working on site. cannot figure out how to access the actual pdf editor without it trying to send me to a website. have to cancel payments and choose another product. useless.

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    0 comments  ·  Reviews  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Lukice Fryer, 

    We apologize that our service did not satisfy your expectations. We would appreciate if you can share below details to improve the experience:
    - Issue you are facing while using the product.
    - Workflow / steps to repro issue

    Regards,
    Harshpreet

11. Unable to Assign and request signatures

    I am unable to Request signatures from our Corporate account. I can add email addresses but it will not allow me to proceed to the next screen to indicate where signatures are to sit.

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    Need Info  ·  0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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12. Allow to combine files in the software and don't send users to a website.

    Few times I've been able to combine files into PDF without having to use a web based service. Why I can't do it anymore? I tried to disconnect from the internet to see if it will force Acrobat Reader DC to work, but it was sending me again to this website. This is an accessibility issue. Secondary, I already have the files on my computer - why should I upload them somewhere and then download again?! Why install Acrobat Reader DC if it just sends me to a website? Please, invest in some UX exports and do some user tests on those flows.

    Few times I've been able to combine files into PDF without having to use a web based service. Why I can't do it anymore? I tried to disconnect from the internet to see if it will force Acrobat Reader DC to work, but it was sending me again to this website. This is an accessibility issue. Secondary, I already have the files on my computer - why should I upload them somewhere and then download again?! Why install Acrobat Reader DC if it just sends me to a website? Please, invest in some UX exports and do some user tests… more

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    0 comments  ·  Combine files  ·  Edit…  ·  Delete…  ·  Admin →
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13. The basic functionality of your service doesn't work

    All changes I've made to the document disappear when I go to download

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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14. Scrambled sheets when uploading

    When I upload several pdf sheets to be combines into one pdf, the pages are always scrambled, and I have to go through and reorder them, even if I upload them in the proper order or ordered bunch. Can you fix this so it stays the same as uploaded by users?

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    0 comments  ·  Upload and Organize files  ·  Delete…  ·  Admin →
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    Under review  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Rachel,

    Thanks for reaching out to us. Could you please help in providing more information with us? How you are uploading files, files are in specific order or size?
    It will help us in improving the experience that you are facing.

    Thanks,
    Shweta

15. Unhappy with Online

    I cannot edit PDFs anymore without Adobe locking up!! SUPER frustrating!

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    1 comment  ·  Edit PDFs  ·  Delete…  ·  Admin →
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16. I am a paying and always paying dev ops subscriber since 2009 at least. Please fix

    I am a paying subscriber. FYI

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Katie,

    Thanks for using Document Cloud. In order to help you out, please let us know what issue you are facing in Review flow?

    Thanks,
    Shweta

17. error de procesamiento

    cuando quiero combinar archivos me marca un error de procesamiento, porque pasa eso no me deja concluir el proceso

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    0 comments  ·  Combine files  ·  Delete…  ·  Admin →
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    Under review  ·  Adminprashans (Sr. Lead Software Engg., Adobe) responded

    Gracias por tus comentarios. Estamos revisando este problema internamente y lo trataremos pronto.

    Saludos
    Prashant Sharma

18. Combine Not Working

    Combine Files isn't working. I upload two files, select both, but Combine options stays grayed out. I've tried selecting whole documents and individual pages, to no avail.

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    1 comment  ·  Combine files  ·  Delete…  ·  Admin →
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19. Combining support

    Whenever I try to combine PDFs into a larger PDF, I get "This file has not been processed. An error has occurred which stopped the processing of this PDF". I've tried logging out, clearing the cache and logging back in. I'm using Chrome. I'm still getting the error.

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    0 comments  ·  Combine files  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    HI Ernest,

    Just following up on this issue. Are you still seeing the issue with Combine? Could you please share the files with us ?

    Thanks,
    Shweta

20. Need more advanced options simple easy to reach

    Why can I not find the option to share a file again...? This whole online sharing service SUCKS. I dont really use it it is way too limiting. Lacking user functionality feel like not wasting my time with this and just get the dropbox going. if I click on the preview a file I'd expect to find the share option again but nothing.

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    0 comments  ·  Share files  ·  Delete…  ·  Admin →
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    Under review  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Hector,

    Thanks for reaching out to us. Sharing a shared file again is currently not supported in Acrobat Web. But we are considering your feedback and discussing internally regarding this. Will get back to you on this.

    Regards,
    Shweta