6042 results found
-
Adobe Acrobat does not work.
I have subscribed to Adobe Acrobat for years and have the app on my desktop, but every time I try to open it , I receive a message that my subscription status cannot be verified. When I sign in and try again, there are no results. When I try to download the app again, I get your "Oops" message. In short, Adobe does not work for me; you just take my money and tell me to go jump.
3 votes -
False Advertising
The company and makes false advertising in the google search, where it appears as "Compact PDFs for free online | Adobe Acrobat (Brazil)", when clicking on the link, the company blocks the service through a window where it informs the subscription options.
1 vote -
Please cancel my subscription to Acrobat DC. I have entered my cancellation in several places but it is very difficult to find out if it is
Good morning.
I want to stop the subscription, but did know how to cancel my payment card details to stop another debit
1 voteHi Adeniran,
Thanks for reaching out to us.
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Regards,
Acrobat web team
-
Valid Emails Bouncing
Valid emails are bouncing when trying to use Adobe Sign. I've tried canceling. Resaving and resending. Etc. Been happening since late yesterday.
1 voteHello Angie,
Thanks for your feedback. Are you still experiencing the issue? If so, would you please share more details about the issue?
Thank you!
-
Invisible signatures
Sometimes Adobe Sign returns invisible signatures when I specifically make them 'visible' when preparing the form- is there a way to make all signatures visible?
1 voteHello Liam,
Thank you for your feedback. Would you please share more details on how you prepare the form?
Thank you!
-
Excellent support system thanks for sharing
Thanks for sharing your services
2 votes -
Bakwass, not psf file compreasing
Bakwass, loauding not done
1 voteHi Sarika,
Sorry for any trouble caused. Can you please let us know what problem you are facing?
Thanks,
Acrobat web team
-
Acrobat Pro not loading
I can't download Acrobat Pro onto this computer. So, since I'm paying monthly, I feel I'm not getting my money's worth.
1 vote -
export to word looks bad all of a sudden
Hi, I used your PDF to DOCX conversion just a few months ago, and it worked very well. I am using it now, and the output looks much worse - not something I can submit for my work. DId you guys change how the conversion works? Because now it provides no value for me.
1 voteHi John,
Thanks for reaching out and apology for the any trouble caused. In order to help investigate the problem, Can you please share the file if possible?
Thanks,
Shweta
-
wrong billing
Why am I being billed when I already cancelled my trial order?
1 vote -
Love Adobe
I love Adobe!!
1 voteThank you, Denise. Great to see that you are loving the Adobe Acrobat Web product.
Regards,
Acrobat Web Team
-
Cobro indebido
Me siento muy triste porque me cobraron seis meses de penalización y la información decía que esperara al 29 de agosto. Quise cancelar mi suscripción antes y no me lo permitían. Esperé al 29 y me cargaron USD89.94 por cancelación anticipada. Quiero que me devuelvan mi dinero. Considero que me estafaron y que no me dejaban cancelar para obligarme a esperar al 29. Me siento demasiado angustiada, triste, maltratada, robada, engañada por Adobe por no haberme dejado cancelar antes del 29 de agosto y quitarme así mis USD89.94. Espero que me devuelvan mi dinero. Considero que es un robo por…
1 vote -
How to set up Microsoft Authenticator
How to set up the Microsoft Authenticator app to verify your login
Follow these instructions to set up your second sign-in step to approve your sign-in with the Microsoft Authenticator mobile app. https://www.weboquest.com/how-to-setup-and-configure-microsoft-authenticatorstep by step instructions
Sign in to your WilmU account settings.Click Security Information in the left navigation panel.
Click Add Method on the right.
Select Authenticator App from the Choose a method drop-down menu.
Click Add. This will take you to the Home by getting the app page.
Install the Microsoft Authenticator app on your mobile device (download it from the App Store or Google Play).…1 vote -
vivian's document
can you help me
1 vote -
Zero Customer Service
Your live agent Madhu was connected to me via Live Chat and was unresponsive for almost 10 minutes. Adobe is a huge company and I can't believe the level of service I just experienced - which was 0/10.
0 votes -
rubbish service.
USELESS - doesn't work then asks you to pay for pro. JOKE OF A COMPANY.
1 vote -
Adobe Acrobat for Teams Entering Data in pdf forms
!This is about Adobe Acrobat for Teams!
We are using Teams and just installed the Adobe Acrobat App. We are working with many different pdf forms where coworkers fill in data with e.g. their working hours. It would be kindly apprechiated that we can share a .pdf within Teams, then people can fill in Data to the .pdf form.
First Picture (nr1.jpg) shows a section of the .pdf form in teams where u cant fill in data. Second Picture (nr2.jpg) shows a section of the .pdf form opened in Chrome, where you can fill in data!1 vote -
Useless agents
Your "Service" agents are useless. I have been trying to report since the 15th August that the automatic emailed invoice is incorrect. The conversion from USD on the invoice should be to ZAR for the Creative cloud, but it is being sent with GBP conversion. When I download the invoice from the website, it is correct, but your emailed invoice is wrong.
1 vote -
1 vote
-
Worst applicaion ever
Acrobat is the worst application I have ever used. I have a Pro account and cannot install the full client on my Mac. I have run the Creative Cloud Uninstaller - it ran 'with errors'. I have downloaded the AcrobatDCInstaller and it does nothing.
I use the Cloud version and cannot find how to create a hyperlink - it indicates I must use the full client to do so but (above) the freaking app won't install.
So much wasted time on an application that is not intuitive or even works.
1 vote
.png){kind=link}
- Don't see your idea?