5282 results found
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cannot find my method of payment
You can make it possible for me to see my payment terms for this product. I have a new credit card, and I need to check my settings for your product to see if I need to update my credit card. That seems like a basic option that should be available.
1 vote -
Bad
Can't able to quickly open
1 vote -
Bring back "Sign and Send" option
Previously there was a "Sign and Send" feature that seems to have been removed in the latest update.
I routinely send documents that need my signature plus the signature of a subcontractor. So I prepare my document with a signature block for me and for the other person.
Previously, I could click "Sign and Send" which would let me immediately sign and then send the document along.
Now, I have to click "Review and Send" which sends the document to me (the first signer). The next step does offer the "It's time to sign" option which is definitely helpful. But…
1 voteHi,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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Send multiple files to a single recipient WITHOUT combining into one document
Every Monday, I send out dozens of work orders to be signed, usually in groups of 4 or 5 to the same person. However, I need each PDF to be separate… and the current system will combine multiple files into one document. So currently, I have to send each document individually.
It would be great if I could add several files to the e-sign workflow for one person, add the signature boxes for each one, and then send them all separately still … but I think there is a step or two that could be combined. Thanks!
1 voteHi Chadwick Kellenbarger,
Thank you for your suggestion! We appreciate your interest in helping us improve our product. We are always looking for ways to improve our product and will definitely consider your request.
Sign in Acrobat Web Team
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auth.services.adobe.com refused to connect.
auth.services.adobe.com refused to connect.
Fix it where we can send the documents we need to for signature without always having this error.
1 voteHi Kimberly Smith,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better.
We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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I can't turn off cloud storage
Having a help bot that can actually help! How can I turn off cloud storage. Please
1 vote -
ACROBAT INTERFACE LOCKING ME OUT!
My Acrobat interface continually fades to gray and does not allow me access to any controls. It is frustrating and so annoying!!! WTH?? Its almost like it's locking me out for not being signed in, but I clearly am!!
3 votes -
Problems with conversion
Conversion of the letters 'ti' is resulting in a question mark symbol.
i.e. action = ac?on
1 vote -
No able to edit pdf with Acrobat
no able to edit pdf file with acrobat
1 vote -
Text wird nicht übernommen
Der eingefügte Text wird nicht übernommen. Für diesen Service habe ich das Produkt gewählt und kann es nicht nutzen. Leider sehr frustrierend gerade
1 vote -
Unable to reply in chat
I tried to respond in the chat and was unable to type in the window provided
1 vote -
Simple way to change Thunderbird emails to Outlook PST?
The SysCurve MBOX to Outlook Converter is a powerful tool for converting MBOX files to PST, EML, MSG, and other formats, supporting over 20 email clients like Thunderbird, Apple Mail, and Eudora. It offers features like email filtering, batch conversion, and maintains the integrity of email properties. Suitable for both technical and non-technical users, this software simplifies the process of migrating emails to Outlook or Office 365.
For more detailed information, please visit: https://www.syscurve.com/blog/how-to-import-mbox-into-outlook.html
For manual solution, visit: https://www.syscurve.com/blog/how-to-convert-thunderbird-to-pst.html
To convert Thunderbird, visit: https://www.syscurve.com/blog/how-to-convert-thunderbird-to-outlook.html
1 vote -
no thanks
very invasive---not interested
1 vote -
Poor Customer Service
Train your customer support agents. Like even just a little training would be helpful before you throw them onto the chat line. I went though 15 different agents for 4 hours across 2 days to get info that should have taken 10 minutes for someone to find on internal documentation. Extremely frustrated with this experience. The worst part of it all is that there was never an actual solution to my issue. I will be looking for a different product moving forward.
1 voteHi Andrea,
We are sorry you are having issues with the app. We apologize for any inconvenience this may cause. Could you give us more information on the problems you are facing? This will be very helpful for us to solve them.
If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Template bugs
I have 2 separate issues with templates for esigning.
1- I have created a template for the 2024 W4, however every time I try to use the template for another employee it get stuck in the preparing file for esign and when I refresh the page it just says error has occurred. At this point I have to open the W4 new each time and redo the boxes/areas to sign and fill in each time, which defeats the purpose of the creating a template.
i have been through this with customer support and I have re-created the template multiple times…1 voteHi Brendan,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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Why can't I use the free pdf to xls converter ?
Hi, I just want to convert pdf's I received because the provider left me no other option (rather had . csv format).
Why am I stuck now without the free converter but are pushed to some subscription ? WTF happened to the 'free converter' ?
Blè. Better start hiring more programmers than lawyers, marketeers and psychologists to provide better ADDED VALUE people REALLY need.
1 vote -
Lokales Speichern nicht möglich.
Sehr schlechtes Produkt.
Ich kann meine Dokumenten nicht aus der Cloud lokal speichern. Das Symbol "Datei" fählt gänzlich.1 vote -
I dont want Touch
why does adobe reader touch keep installing on my HP laptop? and how do I stop this from happening? This is not a touch screen laptop.
1 vote -
I hate your software
I'm not too fond of the changes in the software. It was difficult to use before, but now it is almost impossible to use. It wastes a lot of my time.
1 vote -
I cannot send file to request signatures
I cannot send files requesting signatures since beginning of this week, why?
1 voteHi Monica,
We are sorry you are experiencing trouble with the new feature . We are triaging your issue and are gathering more information to understand the problem better. Meanwhile, you can switch to earlier version by following the steps below,
- Open the agreement draft experiencing the issue.
- On the left panel, scroll down and click "View more".
- Click the "Switch to legacy version" link.
This will switch you to the earlier version for this specific draft only. We appreciate your patience and cooperation in resolving this issue. If you have any further questions or concerns, please do not hesitate to contact us.
Thanks,
Sign in Acrobat Web Team
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