5265 results found
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error in subscriptions
I had some issues but they were efficiently fixed up first by Bot, but then by chat specialist. thank you Adobe for your help
1 vote -
pdf sıkıştırma dosya boyutu tahmini sorunu
pdf sıkıştırmada tahmini pdf boyutu ve sıkıştırılan pdf boyutu uyuşmuyor arasında çok fazla fark çıkıyor, 26mb tahmin edilen dosya sıkıştırma sonrası 55 mb oldu
1 vote -
subscribe
I have canceled my account but It charged my account $20. I need a refund could you please assist me with this?
It said that Access to your plan will end immediately. and I cancelled it. I dont know what is the problem
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Very difficult.
Its way to hard to log in with texts and numbers and other verifications. Took me 15 minutes. Only to find Im on trial. Im not on trial I pay my fees and this happens every time. Its the worst software I have used.
Then I cant fill out my document on time.1 voteHi Terry Rogers,
We're sorry you're having this issue, we will take this under review.
Can you help us providing more information that you found relevant? How long have you had this problem?
Best regards,
Sign in Acrobat Web Team
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cannnot send for signature
エンタープライズアカウント？で「電子サインを依頼」をしても、永遠にアップロードが終わらず進めない。アプリでは、「電子サインを依頼」をクリックしても、反応がない
1 voteHello,
We looked into your account and this issue might be related to your account not being verify, could you please look for the verification email and verify it? Please let us know when you do it.
Thanks,
Sign in Acrobat Web Team
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ファイル削除ができない
「一部のファイルの削除に失敗しました」と表記され、ファイルが削除できません。
1 vote -
i an trying to work on a made pdf send by my friend why cant i edit it
why cant i edit a pdf file
1 vote -
badly thought through changes to Adobe Acrobat
the recent changes to Adobe Acrobat app are very unhelpful - editing no longer works as it did - text boxes move around; amended text 'disappears' although it's clearly still there as you can spell checker working. Amending edited text requires closing the PDF down and reopening all the time, or the cursor doesn't go where you need it to - and the editing function 'freezes'. The menu on the left it smaller and less user friendly than before. All in all, the 'upgrade' is shockingly poor and has negatively impacted what was a perfectly great app before the changes.…
1 vote -
レビュー機能にて解決済注釈の表示方法
解決済のコメントの表示方法を
「完了→非表示」にするのではなく、「完了→文字が灰色に（薄色）」や
「完了→コメントに打ち消し線」など、
他の閲覧者が完了済コメントの内容を確認しやすいようにしてほしい。既に完了した内容を非表示になっていたがために、同様のコメントを入力してしまうことが多いです。
1 voteHi 旭 遠藤,
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you might have encountered while using Acrobat Web.
To view the resolved comments, please follow the steps outlined below:
- Click on the "Filters" button located in the upper right section of the comments panel.
- The filters panel will appear; there, click the "Resolve" button, and then close the filters panel.
- All the resolved comments will now be visible in the comments panel.
To assist you further, I have included screenshots that guide you through these steps.
Best regards,
Amit Gupta
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1 vote
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mauvais
En arretant de changer la configuration - depuis quelques temps j ai beaucoup de difficulté car il semble que tout a changer et tres difficile d avoir des instructions convenable- tres facher et decue
1 voteHi Gregoire Allard,
We are sorry that you are having trouble with this feature. Could you provide more information? For example:
- How long have you been facing this issue?
- Did information pop up on screen?
Or any other information that you might deem important will really help us to resolve this issue.
Thanks,
Sign in Acrobat Web Team
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Program is not working
The program is not working... spinner turns infinitely. Only option seems to be restart PC over and over again. This is totally unacceptable
1 voteHi Dorothée Six,
Thanks for taking out time to provide the valuable feedback and Sorry for the inconvenience caused. Could you please help to elaborate more on the issue to help us understand the concern? Is this related with opening a document or while using some feature of the application?
Regards,
Acrobat Web Team
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Highlighting text impossible
highlighting
1 voteHi Shauna Bury,
Thank you for your feedback. We apologize for any inconvenience you may have experienced while using Acrobat Web. Please describe the specific issue you are encountering when using the Highlight tool.
Are you using the Highlight tool from the Quick Tools in the top left corner or the Context Menu that appears after selecting the text?
Your input will greatly assist us in promptly resolving the problem you're facing. It would be greatly appreciated if you could also share a screenshot.
Regards,
Amit.
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Complaint
I applied for a premium adobe Acrobat which I now have to pay for as every time I try to cancel it says I dont have an account. Why are you taking money from me if I dont have an account. I know have to report this as fraud
1 vote -
A "JACKED UP" version of once what was good
Put it back to the way it was 6 months to a year ago. It's less user friendly & SLOW
1 voteHi Rich Lewis,
We're sorry to hear that you're having issues, could you provide us the steps that you used to reproduce this issues and document used? or any other information that could be relevant to solve this problem (ex. browser, version, etc.).
Best regards, Sign in Acrobat Web team
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Final 'Click to Sign' made easier for clients to know when they have completed documented
We have a lot of clients that sign the document but don't click on the final 'Click to Sign' button as it's not clearly visible. Usually it's right at the bottom of the page they are viewing and don't know they have to click this to finalise the document. We are then sending reminders to sign the document and they say they have already done it. Can the finalising of the document or acceptance of the terms and conditions be changed so it is easier for clients to know what to do to complete the signing.
1 voteHi AWB Signing Partners, we appreciate your feedback, we will take in consideration for future updates.
Thanks, Sign in Acrobat Web team.
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Unable to convert docx to pdf
I'm trying to convert a word docx and it uploads to the halfway point and never finishes.
1 vote -
Contextual Tip Removal
How do you stop the contextual tips from coming up every second. It blocks the view. It stops me from editing because it blocks part of the file. I searched for solutions and it seems the entire web is so annoyed some people are removing it through the registry. This problem has been talked about, complained about, and you've lost paying customers over this in the last several years. You can't fix it??!!
1 vote -
space letters removed when copying
When I copy a piece of text from the PDF using the PDF viewer Chrome plugin, all the space letters are removed.
1 voteHi Troy Trien Tran,
Thank you for your valuable feedback. Is this issue only happening for one single document or also reproducible to other documents? If possible, could you please share the document to look into the issue further?
Regards,
Acrobat Web Team
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Unable to find a fix to signature issues
I can't find an explanation on why some of my signed AdobeSign documents are returned with "null" in front of the client name. Please advise with a fix.
1 voteHello Annette,
We're sorry to hear that you're having issues, could you provide us the steps that you used to reproduce this issues and document used? or any other information that could be relevant to solve this problem (ex. browser, version, etc.).
Best regards, Sign in Acrobat Web team
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