194 results found
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Program is not working
The program is not working... spinner turns infinitely. Only option seems to be restart PC over and over again. This is totally unacceptable
1 voteHi Dorothée Six,
Thanks for taking out time to provide the valuable feedback and Sorry for the inconvenience caused. Could you please help to elaborate more on the issue to help us understand the concern? Is this related with opening a document or while using some feature of the application?
Regards,
Acrobat Web Team
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space letters removed when copying
When I copy a piece of text from the PDF using the PDF viewer Chrome plugin, all the space letters are removed.
1 voteHi Troy Trien Tran,
Thank you for your valuable feedback. Is this issue only happening for one single document or also reproducible to other documents? If possible, could you please share the document to look into the issue further?
Regards,
Acrobat Web Team
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macOS Sonoma Print issues
updated to macOS Sonoma and now I can print from PDF
1 voteHi Cindy Licht,
Thank you for the feedback. In case the issue appears again, please share if you are not able to print any document or facing the issue with a particular document?
Regards,
Acrobat Web Team
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Seitenansicht beibehalten
Die vorausgewählte Ansicht vom Designer muss erhalten bleiben: Mit Deckblatt, zweiseiten Ansicht.
1 voteHello,
Thank you for taking out time to provide your valuable feedback. Could you please help to elaborate the issue to help us serve you better ?
Regards,
Acrobat Web Team
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Page order cannot be optimized for each language on document spread pages.
For example, in documents written in vertical Japanese text, pages are generally displayed in right-to-left order. Currently, however, pages can only be displayed in left-to-right page order, and there is no way to optimize the page order for a language. A option is needed (it already exists in desktop application).
1 vote -
File Access Issue
Authorized viewers on my documents are receiving pop-ups saying they are "not authorized to view the file" - please fix this.
1 voteHi Giovanna,
Thanks for reaching out. For fixing the issue, please follow below steps:
1. Login to your acrobat.adobe.com test account from where shared link was created
2. Open the shared link and click on copy link icon that appear at top right corner
3. Shared that copied link with required recipients
Please let us know if this resolve the issue
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Dokument drucken
Dokument drucken
1 voteHello,
Thanks for reaching out to us. Could you please elaborate the issue to help us understand the issue better?
Regards,
Harshpreet
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Shorcuts
There are embedded shortcuts that cause problems. For example "home" sends you to the beginning of the file, and "end" - to the end. "Tab" sends you to the next comment. In a large file hitting these keys by mistake causes difficulties. There should be a way to disable these shortcuts. And there should be a way to create other shortcuts , like those using 2 keys, that are less proned to be done by mistake.
1 voteHi Baruch Kahane,
Thanks for your feedback, there is no such shortcut customization feature available for home and end button. We are internally reviewing your feedback, will get back in case of any future plans around the same.
Regards,
Acrobat Web team
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Programmet starter og avslutter kort tid etter.
Sørge for at det virker når jeg trenger det.
1 voteHi,
Sorry to hear that. Can you please help to elaborate the issue you faced to help us understand the issue better?
Regards,
Harshpreet
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URL PDF page link doesn't work
chrome acobat extention does not appear to support going to a page via the URL, e.g., www.page.com#page=5 doesnt' work
FIX THIS1 voteHi William Palmer,
Thanks for taking out time and giving your valuable feedback. Issue does not seems reproducible at our end. Is the issue happening on one document or reproducible on other documents as well ? Is it possible to share the file with us to look into this further?
Regards,
Harshpreet
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Complaint
Hyperlinked documents not showing up for view
1 voteHi Fortis,
Thanks for reaching out to us. Are you facing this issue for hyperlink documents or applicable for other types of documents as well?
Thanks,
Harshpreet
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Features not working in web app but work in desktop
1) Page labels in the web app does not work the same as the desktop app. I would even say it does not work at all.
2) Bookmarks in the web app sometimes show and sometimes do not show. Sometimes Refreshing the page helps (the bookmarks appear), but then they dissappear again. I would say bookmarks are not being supported in the web app.
3) I cannot change the color properties of the bookmarks in the web app. If I have changed the color properties of a PDF in the desktop add to red, and then upload the pdf in…
1 voteHi Cynthia,
Thank you for contacting us. Please find reply below
- Can you please help to elaborate the issue you faced while using Page Labels? Meanwhile please find the documentation for Page Labels(Numbered Pages) on Acrobat Web https://helpx.adobe.com/document-cloud/help/number-pages.html to assist you with the feature on the web.
- For bookmark issue, Is the issue happening only on one file or happening for others also? Is it possible to share the file with us to look into this further?
- Sorry to hear that, Colour properties are not available in Web yet, it is highly recommended to use desktop for properties feature on bookmarks.
- We looked into details and found out your Acrobat Pro subscription on Enterprise profile is not active anymore, Only Acrobat web free service is enabled with your personal account.
Regards,
Acrobat Web team
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Desktop Not Available From Windows (email)
I recently downloaded a file from my email and noticed that it opened within a portal instead of the usual Open Desktop app. As a result, I saved the file in my cloud account and tried opening the PDF again from my desktop app, only to find that it still opened in the portal. This posed an issue because I needed to extract each page as a separate file, as the entire text file size is 96kb and couldn't be uploaded to the application I was using.
The problem lies in the functionality of documents not opening directly on the…
1 voteHi Jeanett,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have few queries around your feedback:
- could you please elaborate on which cloud you have uploaded the document after downloading from email?
- when you tried to open downloaded file, which portal you have observed, Is it Chrome Extension portal (Url contains: chrome-extension://) or Acrobat Web portal (Url contains: http://acrobat.adobe.com/)?
Thanks,
Rohit
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機能改善要望
PDFの詳細を開いた状態で、前後のPDFファイルに移動、見られるように改善してほしいです。
現状は、いちいち一覧に戻ってから、次のファイルを選んで開くという動作が、非常にコストです。
また、詳細を開いた状態でPDFファイルそのものを削除できるようにも改善してほしいです。現状は、ページの削除しかできず、更には、1ページだけの場合は削除ができません。いちいち一覧に戻って、そして削除をしなければなりません。さらには、一覧に戻ると、先ほどまでどのPDFを開いていたかも分からなくなるので、非常に手間が掛かります。
切実に、至急、改善をお願い致します。1 vote -
Slow performance on the web portal
The general performance of the web portal is quite slow when compared to the mobile app on the same internet connection. I often have to refresh a page multiple times while clearing cache to view the list of documents or even a particular document. See if that could be optimised.
1 voteHi Ameya,
Thanks for your feedback! Team has been working to constantly improve performance of the application and you can expect to see more improvements in the future releases. If you have any other questions, do let us know.
Thanks,
Rohit
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Emoji Issues
the compressed file put black squares around all of my emojis. other online compressors don't do this.
0 votes -
too small to see where the **** is my document
make it ******* big enough to see you stupid *****!!!!!
1 vote -
lagging scrolling file on website
too lagging when scroling the pdf file, when using Adobe reader app on desktop, it does not lagging, but web too lag, happen on any laptop
1 voteHi Hao do,
Thank you for reaching out. To assist you better, can you please apprise us with below information ?
- Is it happening for all files or any specific file ?
- If it is specific to few files, what is the Page count in those PDFs?
- What is the screen resolution on your machine?
Regards,
Rohit
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Page left off
When I reopen the file, I would to see the page where I left off, not the first page
1 voteHi Ali Alalawi,
Thank you for reaching out to us. Yes, this is a functionality where the PDF is opened from the page where one has last closed it. Please share in case this behaviour is not an expectation for your use case.
Regards,
Rohit
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1 vote
- Don't see your idea?