Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Hate the new layout. I want the Dashboard BACK

    What happened to the excellent Dashboard? I can't track anything now. So confusing!!!

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  2. I hate this update

    This new update is extremely disheartening. I was just on a call asking for assistance and the software update failed to include some very essential components. I ask the individual who was assisting me and it seemed as though he was not familiar with the new update himself nor did it seem that he understood what I needed assistance with. I want to know if there is a way to separate templates, signed agreements, drafts, and those agreements waiting to be signed. Also, It seems as though I have to click on every agreement to figure out who it was…

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Names of receivers not viewable

    How can I view to whom I sent my request for signature? The names of my files are always the same, just the person receiving it changes.

    This setup is time consuming to try and figure out which one is the one I am looking for.
    Thx

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  4. Opaque and dangerous system

    This is a terrifying breach of document security. Your system is so opaque and so complicated that I cannot figure out how to use it correctly. Now it appears that ANYONE with the link can access my private business documents, and there's nothing I can do to secure it or delete these items.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  5. Reminders are missing!

    WTF? Why does my echosign now redirect me to a "document cloud" and I cannot manage reminders anymore?

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. 3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  7. HORRIBLE NEW DESIGN!!!

    ITS HORRENDOUS! Its insane how horrible this product is. i HAD BARELY LEARNT WHERE TO FIND MY FILES UNDER THE "MANAGE" TAB. now all of that is gone, without notice! in the new interface, you dont even know who is the one that has signed the document. You should be ashamed with this product. I cant wait to move on.

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. the upgrade is not working for us. (yet)

    Hi,
    Adobe seems to have upgraded and a lot has changed. Kindly take us through the changes.
    We are unable to:
    To see whom the contract belongs to
    Delete contracts
    Set reminders
    To see the status of the contract
    *To see who sent the contract.

    Please send us more information on the version of this programme. I was unable to search for tutorials on Youtube.

    Please help us as soon as possible.

    With Gratitude,

    Natalie

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  9. 18 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →
  10. Adobe Send & Trackの送信状況バーの復活

    Adobe Send & Trackから、Document Cloudに統合されたような形かと思われますが、一点改善をお願いしたい内容がございます。

    ・アップロードファイルの送信状況が、バーの進行で表示されてわかりやすかったのが、今は送信中の円がくるくる回っているだけで、どれくらいで送信完了するかが全くわかりません。アップロードに時間もかかるので、どれくらいで送信が完了するかの確認ができないと、業務使用上、とても生産性が悪くなります。是非とも今まであった表示を復活させてください。

    どうぞよろしくお願いいたします。

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. pdf

    en document cloud no se puede resaltar, subrayar y todo lo demás... debería de tenerlo

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. CUSTOMER FEEDBACK

    It is obvious that there is overwhelming, unanimous, disapproval of the new Adobe Sign layout. I have yet to see a positive comment regarding the new layout.

    Adobe, for once, can you please accept the customer feedback proclaimed so loudly across these boards and let us go back to the old version/view? At least give us the option to do so and you can continue testing this new style for those that actually want it.

    You tried and you meant well, but it was not received well, to say the least. If you can revert, we can forgive.

    This is…

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. Terrible UI Check Box Update

    Why would you move the ability to mark off that a change was made from a top level tick box to a hidden submenu. Are you trying to slow us down while we are on tight deadlines? Before we could mark our changes quickly as we made them. Now I have to wade down to the bottom of buried submenu.

    This shows an incredible lack of understanding of how users were using Adobe Acrobat to maintain a production process.

    Please go back to the old way as it was faster and more intuitive.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  14. Template Access

    I've already spoken with someone in customer service via phone, but I just wanted to make it very clear that it is simply embarrassing for a company as large as Adobe to have shipped this completely broken update to Sign/Document Cloud. Clearly little to no QA was done with this product as anyone who uses this on a semi-regular basis would see that access to templates had been extremely limited (or simply removed entirely). I have never been this frustrated with Adobe, seriously, this was a MAJOR ***** up on the part of your engineering team, and if another issue…

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  15. New Update is TERRIBLE

    The new update hinders my experience and makes it harder to navigate through Adobe Sign. The singed and unsigned documents are no longer seperated and I can no longer search through my documents. I also can't find my templates in this new update as well. Please fix this issue as it is no longer helpful with this new update.

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. New Adobe is impossible to find documents

    Where are the signed old documents to be managed?

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  17. CAN NO LONGER SEND FILES!!

    I CANT SEND FILES ANYMORE!!!!!!!!!!!! DUMMIES

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  18. Backwards mess. Lost many important functions

    YOU CHANGED THE APP SO BAD!!! I can no longer "forward: to another person, the same group of files and wording that I sent to another person previously. This really renders your app useless to me, because now I must rewrite the introduction each time. ????

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  19. New update is unworkable and I cannot run my business. Adobe is costing me money.

    The new update is terrible. I cannot move the window anywhere. The minimize and close buttons don't work. The program is absolutely useless now. I can't even right click to snap it left or right. and clicking the x or minimize just affects the program behind it. This is not workable and I need to use this to run my business. fix this now.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. ALL FILES BEFORE JULY 12 ARE MISSING????

    All of the files we had sent through the system before July 12 are missing. These are files that go back to 2012 when we started with EchoSign. If this is Adobe and files are in the cloud then why the need to purge all my old agreements?? ADOBE WHAT ARE YOU DOING??? That was 6 years worth of agreements and signed documents that you decided I didn't need anymore?!?!?!? I want an answer for this and a restoration of my missing files NOW.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?
Become an Acrobat Insider

Help shape the future of Acrobat.

Join the Adobe Document Cloud and Acrobat beta to get early access, try our “yet to be released” features and give us feedback. Let us know if you are interested by filling up this short form.


Feedback and Knowledge Base