Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


  • Hot ideas
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  • My feedback
  1. Still only allows 1000 characters. :-(

    Allow more than 1000 characters in the message

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  2. new doc cloud interface is awful

    The new Document Cloud interface is terrible. the old interface was intuitive. The created links are long and needlessly complicated.

    3 votes
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  3. Update

    Latest update is terrible. Horrible user experience. The sheared files don't get delivered to addresses.

    2 votes
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  4. does not convert to word properly

    just bought the package to convert pdf to word. of the several pages in the document, some pages converted, some did not, when its all text. frustrating!

    4 votes
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  5. отказ

    хотим отказаться от подписки

    1 vote
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  6. Identity Theft

    it would be brillant if you could actually get the correct email address attach to my acount.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. spectacular!

    excellent word to pdf conversion

    1 vote
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  8. unable to create pdf

    not able to create PDF

    1 vote
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    1 comment  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  9. I keep getting "Bad Request" errors when I share files.

    I keep getting "Bad Request" errors when I share files. They seem to share anyway though.

    1 vote
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    2 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  10. designate download location

    Where do my downloads go? I can't find anywhere to manage that setting. I want it to ASK since WHERE depends on the type or file.

    1 vote
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. No flexability in the new interface!

    I still can't change the "Files" view back to the way it was and am only able to see a list view.

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  12. Not as efficient as the old interface!

    Ouch! After sharing files I'm dropped into the "Shared For Viewing" window and have to either click "Files" and then drill back down to the folder or click the back button and dismiss the share dialog to get back to my files.

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  13. big powerpoint, encryption


    1. Support more than 100MB powerpoint files to convert to pdf.

    2. Support encryption options inside web converter

    1 vote
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    0 comments  ·  Create PDF  ·  Flag idea as inappropriate…  ·  Admin →
  14. Won't convert - please reefund

    This program won't convert half of the PDF files I have. It is worthless to me. I would like a refund.
    jpokorney@letip.com

    3 votes
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  15. change of mobile number

    Hi,

    I am Tamojit ...live in the UAE. I used my old Saudi mobile number and its still active in Adobe Cloud. Could you send me the link where I can change my registered mobile with you to my present UAE mobile number.

    My registered ID with you is : jtghosh@rediffmail.com

    Thanking you,

    Dr Tamojit Ghosh
    UAE

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. 文字化けする原因

    以前はPDF⇒Word、Excelとも変換できていましたが、ここ数か月文字化けしてしまっていてうまく変換できません。サイト上のファイルをそのまま変換、また一旦保存し印刷し、スキャンして変換する方法も試しましたがやはり文字化けしてしまって使えませんでした。原因がなにかわかりません。

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  17. Customizing of DocumentCloud-Landingpage

    In the navigation menu on the documentcloud-website (https://documentcloud.adobe.com) there is the possibility to reach downloads and mobile apps at 'Apps'. I would be nice to have the possibility to customize the landingpage and hide the 'apps' tab, to avoid endusers downloading the stuff. Our end-users don't have any adminrights on their devices and therefore this tab is annoying and is resulting in tickets from endusers.

    3 votes
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  18. Please cancel service

    Hello, I would like to unsubscribe from your service. It doesn't do what I thought it did. I understand is you bill me for this month, as I did attempt to use the tool, but please consider this notice (dated today, May 8,2019) that I am ending my subscription to your service. Please advise me via email that you have terminated my account with Adobe. Thank you for your help.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Wrong information

    I just upgraded to the PDF pack, after reading that I could add page numbers. How do I do this?

    1 vote
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    0 comments  ·  Organize Pages  ·  Flag idea as inappropriate…  ·  Admin →
  20. either make it work or refund my money

    Does not work

    Error Combining
    Dieh
    f
    d
    p
    .
    l
    Unsupported file

    1 vote
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
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