Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. the iOS app doesn’t work

    adobe sign en iPhone es una porquería de app, una basura completa que no se puede utilizar, no deberían ni siquiera tener disponible la app.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  2. Distorted PDF file

    The PDF that I converted to a word document was completely distorted. I needed to use this with my students and I cannot use it.

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  3. False and misleading customer service claims

    You need to vastly improve the training of your support staff- I went through 5 agents and three hours of my time trying to get a simple question answered- one agent 'Priya' completely misinformed me about HIPAA compliance and a BAA contract associated with upgrading to Adobe Acrobat DC --Me: "Does that plan offer a BAA contract and is it HIPAA compliant?"
    Priya
    "Yes, as it includes Adobe sign features in it. Once I will change your plan I will connect you to the Adobe sign support and they will help you with the BAA contract."

    and it then took…

    1 vote
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    0 comments  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →
  4. Accidental deletion

    When you click the three dots to the right of the file (download, create, delete, combine, etc.) you have the download and delete right next to each other. Do you know how many times I have accidently deleted a file when trying to download it? There is also no undo or trash that you can retrieve a file you accidently delete. Can you please either move the download and delete buttons, away from each other. Or allow an option to undo, or restore from the trash, or a pop up that says "Are you sure you want to delete this…

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. emPTY WEBPAGE

    WEBPAGE IS EMPTY PLEASE HELP SO I CAN VIEW MY PDF FILES.

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  6. Get rid of the popups

    Please stop all the annoying popups that show every time I open a new PDF. The "restore" popup is so terrible! It gets in the way of my document and I have to close it every time. I've searched online for a way to turn it off and can't find it. Thanks.

    1 vote
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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  7. Document language missing (eliminated)

    Hi!
    We are a company, who uses your services daily and we are very satisfied with the range.
    Yet, we have noticed you eliminated the option of SLOVENŠČINA (SLOVENIAN LANGUAGE) from the drop-down menu in the EXPORT PDF service, i.e. document language.

    We were very happy to learn you included this language since it has linguistic attributes many others do not incorporate, and we mainly work with that language.

    Ever since you eliminated it, it has been noticeably harder to work with documents in any form.

    Is there any possibility you will put it back on the menu? We would…

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  8. drag screen left and right

    There should be a way to zoom in and still be able to drag the screen left or right to view all content. It is cumbersome to zoom out, select the location on the page to zoom back in.

    1 vote
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    0 comments  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →
  9. Reader does not work.

    Please make it work?

    I'm getting this message:

    Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download. For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader. Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux…

    1 vote
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  10. Can not verify document to sign

    Fiz o login, tentei abrir documento enviado para assinatura, mas continua dizendo que o email não está correto.
    Se recebi o documento, o email está correto?!!!
    Se fiz login, o email está correto??!!
    Estou com o Adobe logado, mas abre outra tela ao tentar abrir o documento.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  11. Immportant

    Dere kan forbedre ved at det IKKE må ventes med å signere av andre enn første jeg skriver på. Dette gjelder i mitt liv i dette tilfelle og har derfor skrevet testamente. De andre er klare til å underskrive, men får ikke mulighet og jeg synes at når jeg betaler som uføretrygdet og privat person burde få såpass ut av de pengene jeg betaler inn.

    1 vote
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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →
  12. The cloud application stinks

    Put it back the way it was before you went to the cloud. It was a lot easier to use when it's an app on my desktop with all the functions in place. Now you open something online and the way to merge docs, copy and paste, move pages and everything is just a mess. The way you had it was awesome. Why did you change it?

    1 vote
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    0 comments  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →
  13. Cannot Open Document

    I downloaded a document from the Motor Vehicle Commission webpage. I'm trying to open it but it's asking to enter a Document Open Password. It says, 'AddressChangeConfirmatio...' is protected but I don't even remember setting a password.

    1 vote
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    0 comments  ·  View PDF files  ·  Flag idea as inappropriate…  ·  Admin →
  14. Virker ikke

    Lorte program der ikke virke

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  15. How to merge more than 12 docs at once?

    Hi Adobe, I recenetly moved from small PDF to adobe and note that adobe limts me to merging 12 PDF documents at any one time. This doesnt work in my job, can I unlock the ability to merge more docs somehow? Or can you fix my loghin to allow more docs to be merged?

    1 vote
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  16. Way too complicated!

    o open? I just want to share a file? This is way too complicated.I have wasted a huge amount of time trying todo this!!

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  17. Not working for conversion of pdf to docx

    Converting pdf to docx is not working at all. I've tried several files and application will not convert. I have online Adobe Acrobat. I have a subscription.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Please cancel my sibscription

    I need to cancel my membership and dont know who my administrator is. Can someone please contact me and help me do this?
    289 983 7613 or denese.ober@siemens.com
    There is no option to contact an email address or phone number for Adobe and the help is just a series of links. This is terrible customer service.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Adobe DC not synched cross Browser/Mac to iphone app

    Hallo, ich bin Adobe Creative Suite Pro User. Ich zahle viel Geld dafür und bin grundsätzlich zufrieden mit der Leistung. ABER, was ich nicht verstehe ist warum die Dokumente, welche in der Desktop (MAC) App und Chrome Browser Version als Vereinbarungen bezeichnet werden so nicht in der Adobe Reader DC App auf dem Iphone angezeigt werden können. Auch in der Übersicht unter Zuletzt Verwendete sehe ich die Vereinbarungen/Dokumente in der IPhone app nicht vs. der Browser bzw. Desktop Version. Anbei das Transkript mit Ihrem Kundenservice Mitarbeiter. Das ursprüngliche Problem mit dem "Einfrieren" liegt erfreulicherweise nicht mehr vor. Anbei einige Screeshots,…

    1 vote
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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  20. تحويل الملف Convert file

    I want to convert the file
    There is no Arabic language

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
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