Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. Not what I'd hope.

    I still find it harder to use the new interface! I would have much preferred the ability to delete folders, share more than 50 files, and include more that 1000 characters in a message!

    1 vote
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    0 comments  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  2. Can't download to computer Acrobat PRO DC

    I am unable to load my Acrobat Pro DC to my new computer.

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. All my attempts to convert PDF files to DOCX have been unsuccessful. I want to cancel my subscription.

    I haven't had a single conversion to docx work. How can I cancel my subscription?

    1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  4. Review won't convert a non-PDF to a PDF?

    Issue - The DC Review service can't convert a non-PDF to a PDF directly? Even though the DC web service can convert a non-PDF to a PDF?

    Steps:
    1) Go to documentcloud.adobe.com
    2) In Quick Start, go to "Send for Review"
    3) Drag PPTX file (Windows) from Windows desktop to web browser.
    Result: Error message "File ignored"
    Expected: Review service should be able to convert non-PDF to PDF (since DC service can do this).

    1 vote
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    0 comments  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →
  5. Need Company Logo feature

    Need to have our Company Logo when sharing links to third party. We had this feature on the previous version.

    Thanks,

    2 votes
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    1 comment  ·  Share files  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  7. not optimized for Mac and needs updating

    not optimized for Mac and needs to be updated

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. **** **** **** program

    Absolute garbage. I want to organise pages without going onto the cloud. My internet connection does not support half your functions. Shittest program ever.

    1 vote
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  9. How do you convert a .pdf to a docx. It is not obvious from pdf.cloud.

    Ugh!!!!! I am in .pdf services. I cannot convert my .pdf to a docx. Uploaded the file. I clicked on export. I keep getting these windows that say add more. What is the problem. I thought this was supposed to be easy.

    2 votes
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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →
  10. desktop client

    can you provide a desktop client for document cloud like onedrive, dropobox ecc.?

    1 vote
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    1 comment  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →
  11. Can no longer edit my pdfs . it appears the pdf is affected by Google Chrome, but I cannot figure out how to edit now

    Google Chrome appears to prevent me from editing pdfs now. I dont know how to get that feature to work now

    1 vote
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. acrobat won't download

    Acrobat won't download

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. Cancel my subscription

    Please cancel my subscription to Acrobat DC. I have entered my cancellation in several places but it is very difficult to find out if it is being acknowledged. Please respond to charlotte.vogelmann@gmail.com that my subscription has been canceled.

    15 votes
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    5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. Trying to add a widget but it's stupid

    How do I extract pages without using this bloody rediculous cloud system?

    1 vote
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    0 comments  ·  Organize Pages  ·  Flag idea as inappropriate…  ·  Admin →
  15. Loss Document when laptop restarted

    My laptop restarted and I lost my Document...wonderful

    2 votes
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    Under review  ·  1 comment  ·  Send for Signature  ·  Flag idea as inappropriate…  ·  Admin →
  16. Selecting, moving, downloading files is a joke (also i cant even see the category options in the bar below, had to click around and guess)

    The scanner is great but this website is a joke. Can't move more than 50 documents, cant download more than 50 documents, but there is no way to select just 50 or select a range of files by date. The only way seems to be clicking each individual document but guess what happens when you accidentally click a document??? It unselects all of the docs you have selected. You also can't create a folder while moving documents which should be an option (aka the first time any one goes to select and move documents but hasnt created the folder they…

    1 vote
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    0 comments  ·  Home  ·  Flag idea as inappropriate…  ·  Admin →
  17. Can I change my name for privacy

    How do I change my name to a alias for privacy?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Reinstallation of Acrobat DC & Bad Certificates

    Good Afternoon,

    I already have a Subscription. However, I was having problems with my Mac operating system (High Sierra). I downgraded to El Capitan to try and correct these problems. My data is backed up in Time Machine, but if I restore it, it will reinstall the High Sierra operating system, creating the same problems again. I would like to download another copy of Adobe Acrobat DC, but I'm not sure how to do this and not be charged like a new member. Also, I was examining my Key Chain to check for invalid certificates. I found 3 identified as…

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Kan inte importera WORD filer. Har fungerat förut...

    Hej. Jag har använt verktyget i flera år och kunnat plocka ihop word, pdf - filer oavsett format till ett nytt dokument i PDF.

    Nu ser jag en "ny" layout och får felmeddelanden när jag plockar in en wordfil...

    Vad har hänt?

    please advise.

    Michael

    1 vote
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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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