5265 results found

1. Wording on last two steps of Signature request

   We are finding that the wording of the last two steps, Finish (2nd last) and then Tap to Sign (last) is confusing to our clients as they are not progressing past the Finish step, which is understandable. We think changing the wording on these steps would be far more practical and less confusing.

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   Under review  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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2. I can't get to compress PDFs now!

   Why can't I compress PDFs any more!? Infuriating change there!

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   Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Derek,

   Thanks fir reaching out to us and apology for the inconvenience caused. Just curious to know what workflow you tried that landed you to https://documentcloud.adobe.com/link/home/?dropinId=verb-compress-pdf

   However, to access compress, please use below url and let me know if you are able to access compress.
   https://documentcloud.adobe.com/link/acrobat/compress-pdf

   Regards,
   Shweta

3. Not working

   Cannot combine files always crashes after a few pages, doesn't matter the type of file, name, location etc - googled the issue seems this dates back a few years - pretty dissappointing have to pay for another software to work with PDF's

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   0 comments  ·  Combine files  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Lori,

   Thanks for reaching out to us and apology for the trouble. In order to help you, could you please provide more information on the issue that you are facing? What kind of files you uploaded, any error you are seeing?

   Regards.,
   Shweta

4. Problem to convert in pdf

   Hi, how come I can't anymore convert a 120Mo PPT file into pdf ? It used to worked those lat months.
   Thanks
   C

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   0 comments  ·  Create PDF  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Celine,

   Thanks for reaching out to us. We do allow conversion of PPT to PDF with file size upto 100 MB. Acrobat Web dont allow to convert for more than 100 MB file.
   In future, if we will increase this limit, we will let you know.

   Regards,
   Shweta

5. WORK

   This whole thing about not being able to use DESKTOP TOTALLY SUCKS.... I DON'T HAVE A GOOD INTERNET CONNECTION AND JUST SPENDT HOURS ON A PROJECT ONLY TO HAVE IT LOST!!!!! MAYBE AUTOMATICALLY SAVE THE FILE WHILE YOU WORK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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   Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Wesley,

   Thanks for reaching out to us and sorry for the trouble. Could you please provide more info here so that we can help you out? What specific workflow you were trying where you faced the issue?

   Thanks,
   Shweta

6. Acrobat does not want to install. I have deleted he old version

   I have trouble installing Adobe Acrobat Pro. What can I do?
   It keeps on referring me to check my firewall settings (Error code P206)

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7. Copy and Paste into Filemaker

   I used to be able to (quickly) COPY from Photoshop and PASTE into Filemaker. I have been doing this for years, through the CS5 releases. But since Creative Cloud I CANNOT DO THIS ANYMORE. HELP ME!!!!!!

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8. people

   Why did you remove the option of seeing when someone has accessed the file.

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9. review of an agent

   I subscribed to Adobe 3 years ago so that I can edit documents that were in pdf. I hardly every used it In fact when I was billed I wondered where the charge came from yesterday. So today I downloaded a document to actually use the service and I got a RUDE customer service representative (Vandana). Case ADB-22052346-Q4F5. After 25 minutes of her not helping me she then decides to tell me to follow the email steps that I told her I did not know what to do because it was not working. She says them let me take your number and have someone call you back after 25 minutes. When I finally got through to someone they read my account and noticed I could not do what I asked. Walked me through how to download as a word document and I was done in 5 minutes. Vandana was misinformed, unknowledgeable and impatient. RIDICULOUS.

   I subscribed to Adobe 3 years ago so that I can edit documents that were in pdf. I hardly every used it In fact when I was billed I wondered where the charge came from yesterday. So today I downloaded a document to actually use the service and I got a RUDE customer service representative (Vandana). Case ADB-22052346-Q4F5. After 25 minutes of her not helping me she then decides to tell me to follow the email steps that I told her I did not know what to do because it was not working. She says them let me take your… more

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10. DROPBOX PAPER

    ADOBE 제품 구매후 구글 메일로 DROPBOX PAPER라는 메일이 지속적으로 오는데요 같은 회사 제품인가요? 아님 스팸인가요? 회원가입하다가 말았더니 메일로 계속 오네요

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11. Lousy conversion and solution?

    Hi,

    My conversion result is not satisfying.
    Do you perhaps have a better solution?
    Please see file attached.

    Cheers,
    Y

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    Under review  ·  AdminShweta Sharda (Admin, Adobe) responded

    Thanks Yessy for sending the PDF file. We are currently looking at the issue and let you know once resolved.

    Regards,
    Shweta

12. How to convert Excel to VCard or XLS, XLSX to VCF?

    Can you tell me what to do to convert the Excel file to VCF? If yes, share the information with me.

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13. How to Convert XLS To Vcard Vcf File - Excel To Vcard

    Is it possible to convert Excel to Vcard? Please tell me, I have been trying for a long time.

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14. it alway say unable to process request

    Cant' use online

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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Khem,

    Thanks for reaching out to us. We are very sorry to let you know that Acrobat web is currently not supported in your region.

    Regards,
    Shweta

15. "Sales Kit v2.0.pptx" is either too large or too complex to convert.

    "Sales Kit v2.0 (draft).pptx" is either too large or too complex to convert.

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Kennie,

    Thanks for reaching out to us and apology for any inconvenience caused? Could you please either send file with us or let us know whats the size of the file that you are trying to convert?

    Regards,
    Shweta

16. Quick import of comments into InDesign

    It would be really nice if there was a button to "Import PDF comments in the InDesign document" directly from the document cloud review link.

    Please, and thank you!

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17. excellente qualité de compression

    good

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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Thanks Florent for your feedback. We are glad that you liked Acrobat web experience. Hope you continue to use the app.

    Regards,
    Shweta

18. Converting error file not attaching

    what the **** i cant convert more than one file

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19. CONTATTO TELEFONICO

    CON UN CONTATTO TELEFONICO APERTO A TUTTI

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20. usar ADOBE en mas de dos dispositivos simultaneamente

    Por favor, como podría usar mi cuenta de Adobe en más de dos dispositivos simultaneamente?. Gracias.

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