Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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New UI is terrible. Thanks, I hate it.
This new layout is dumb.
All it shows it "Recent" Documents. There are few ways to filter. there is no advanced search to find specific documents. there is no browse feature.
Thanks, I hate it.
53 votes -
Prefer old view
I DO NOT like the new view. It was much easier to manage when I had a section of signed, waiting to be signed, cancelled and template library. Can I get my old view back?
46 votes -
New UI stinks.
So out of the blue, you change the entire interface. This falls under the heading, "Although it works fine, let's trash it and start over." Not cool.
39 votes -
Awful Change
You've dumbed down the "combine files" so I can't combine documents over 100 pages? Really? You've suckceeded in making your program absolutely useless to me. ********.
How are you going to market this POS to professionals? Useless!
Ray Springer
503.805.389738 votes -
Lost all templates & horrible user interface.
All my templates are gone since the upgrade. I had spent HOURS creating these. How can I get them back without recreating all of them? This is extremely frustrating.
Also, the new user interface is extremely difficult to navigate. Ex: If I'd like to find a document I've shared, it doesn't show me who it was sent to. I need to click on individual ones until I find the document sent to the right person. Please advise.
34 votes -
TERRIBLE NEW LAYOUT - PLEASE REVERT
TERRIBLE LAYOUT - CANNOT SEE EMAIL ADDRESS FOR WHAT FILE WAS SENT!! THIS IS CRITICAL!! I SHOULD NAME EVERY FILE BASED ON THE RECIPIENT FROM NOW ON?? WHY IS IT YOU CANNOT COMPREHEND THE NEEDS OF YOUR CUSTOMERS? Attractive layouts do nothing is work flow is impeded. This was a terrible terrible mistake on your part. Please fix ASAP.
32 votes -
Download button
Make a big, clear download button.
31 votes -
Downloading (saving & prinitng) probems with Adobe Acrobat DC Cloud.
HI, I am based in Singapore and I purchased Adobe Acrobat DC Cloud on-line yesterday (3 Nov 2018). I have problems downloading (including saving or printing) my PDF files into my computer. Can you help? Please contact me urgently to resolve my Adobe Acrobat problems, thanks.
29 votes -
HATE new format
This new format is TERRIBLE!!! Now agreements are buried down in the list instead of categorized by out for signature, completed, or waiting for my signature. It took 3 extra steps to get to the document history. HATE IT.
27 votes -
Bring on the Insert Text and Replace text comment features
Document Cloud is pretty useless for my workflow that involves the cool new Import PDF Comments feature on InDesign.
Replacing text while collaborating in Document Cloud should be the backbone!26 votes -
Please revert to what worked
Please revert to the original format
25 votes -
Won't convert to PDF.
First few documents did not convert. Simple PDF files. Why?
24 votes -
HATE this new version
You can improve by giving us the older version back!! This new version is complicated and messy looking. How can I download the previous version????
23 votes -
New Update is TERRIBLE
The new update hinders my experience and makes it harder to navigate through Adobe Sign. The singed and unsigned documents are no longer seperated and I can no longer search through my documents. I also can't find my templates in this new update as well. Please fix this issue as it is no longer helpful with this new update.
21 votes -
new layout?
this is an absolutely horrible new layout - cannot see names or easily access my files. did you even both to notify people and we missed that email or did you just dump this on us on a Monday morning?
21 votes -
Share multiple versions for review
A customer asked for a way to share new versions of a review file. The main needs are to: a) direct all reviewers to the latest version, b) provide a way for everyone in the review to view the previous versions with comments.
18 votes -
Change email address
I can not locate my account information to change my email address.
18 votes -
Problem with Adobe Sign Manage
I am having some problems with the new Adobe Sign interface. If I switch on “Adobe Sign Manage” in the “For Signature” tab, it all works fine – at least, it works until the session times out. A pop-up message appears saying my session has timed out and asks me to click OK to refresh the session. This is where things go wrong.
The Adobe Sign Manage iframe gets blocked with a Chrome sad face page icon on a grey background. The console shows the following error and warning:
Refused to frame 'https://ims-na1.adobelogin.com/' because it violates the following…
18 votesWe’re looking into this. Thank you for reporting it.
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Option to require a password while sharing
I met with a customer today who asked for an option, when generating a link to a file for Viewing or Review, that would require users to provide a password before getting access to the document. The customer has a workflow where they post the URL on a website, but want to restrict access to only those people who are furnished an access password. The user would create the password when generating the URL and distribute it independently of the Doc Cloud system.
If you have a similar workflow, please vote for this idea and provide additional information in the…
18 votes -
Cancel my subscription
Please cancel my subscription to Acrobat DC. I have entered my cancellation in several places but it is very difficult to find out if it is being acknowledged. Please respond to charlotte.vogelmann@gmail.com that my subscription has been canceled.
17 votes
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