6053 results found
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window opens over everything
I get an Adobe window opening in Edge every time I open a .pdf file. the file will open in the desktop app and then the edge window opens over the top.
1 voteHi Alan,
Thanks for reaching out. In order to help you, can you please share a screenshot of the window you are seeing while viewing a PDF.
Regards,
Acrobat web team
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Adobe Keeps Timing Out While in the Middle of Project
why does adobe keep closing on me while in the middle of editing/filling in a document?
1 voteHello Anita,
Thanks for your feedback. Would you please share more details/steps when you encounter an issue?
Thank you!
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Anakristinaredoble42@gmail.com
Qielenamasenger
1 vote -
It's so true!
Not at all! It is - as it was written down - nothing but the truth! However, nobody wants to know this, nor to hear, nor to read, nor to comprehend, because and because it is simply sucked out of their memory windings and was!
1 voteHi Pedro,
Thanks for contacting us. Could you please help us understand the issue you are facing.
Regards,
Harshpreet -
Delete Account Information
Please close this account. I thought it was a free, but limited abilities. What a come on!
1 voteHI Lily,
Thanks for reaching out and apology for any trouble caused.
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Thanks,
Acrobat Web team
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Cancel
I would like to cancel this please
1 voteHi,
Thanks for reaching out and apology in case if any trouble caused. Please let us know what issue you are facing while using the app.
Regards,
Acrobat web team
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ADOBE CRASHES USING FILL & SIGN
ADOBE consistently crashes while using Fill & Sign. This is a known problem since at least 2019 and it still has not been fixed. This is such a buggy program and we have to have a subscription yet the bugs are never corrected.
I have made changes for all of the suggestion that I have found the the so called "ADOBE help". Total worthless.1 vote -
Unhappy
Trying to purchase and use your product is an unending nightmare! I have paid and opended difrrent acounts using the following emails to no avail. Linda@FoleyPeden.Com
Linda@ChezemFarms.com, Linda.Chezem@Gmail.com. and Lchezem@Aol.com. Surely, you have a better solutn than telling me that I may be a victim of fraud.
Linda L Chezem1 voteHi Linda.
Thanks for reaching out. I see Linda@ChezemFarms.com and Linda@FoleyPeden.Com users are already have a subscription with Acrobat web.
Please let us know if you need help in upgrading other 2 users as well.
Regards,
Acrobat web team
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Opens Blank in Cloud | Fine in Local Reader
This file, attached, when I try to open it in your web editor or in the Edge Browser extension, it just shows up blank. I can resave it, I can compress it, I can't search it. But even after resaving or compressing I can't see anything in the document unless I open it up in 1) your offline DC reader, or anyone else's PDF reader, including Edge's own PDF extension/viewer.
Just figured you might want to know about the issue. I'm not too worried about it, but ya'll might want to use the document for internal troubleshooting.
~ Thanks !!
1 voteHi Eric,
Thank you for contacting us. We tried with the file that you shared, but it's opening fine for us. Can you please try again and share the screenshot of the issue faced ?
Thanks,
Harshpreet
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Adobe Acrobat does not work.
I have subscribed to Adobe Acrobat for years and have the app on my desktop, but every time I try to open it , I receive a message that my subscription status cannot be verified. When I sign in and try again, there are no results. When I try to download the app again, I get your "Oops" message. In short, Adobe does not work for me; you just take my money and tell me to go jump.
3 votes -
False Advertising
The company and makes false advertising in the google search, where it appears as "Compact PDFs for free online | Adobe Acrobat (Brazil)", when clicking on the link, the company blocks the service through a window where it informs the subscription options.
1 vote -
Please cancel my subscription to Acrobat DC. I have entered my cancellation in several places but it is very difficult to find out if it is
Good morning.
I want to stop the subscription, but did know how to cancel my payment card details to stop another debit
1 voteHi Adeniran,
Thanks for reaching out to us.
Please check the services in your Adobe account here https://account.adobe.com/. Open the link and sign in with the same email address you used for the trial application.
If you were using the trial service with a different email address, please use the steps suggested in the following help document to cancel the plan: https://helpx.adobe.com/manage-account/using/cancel-subscription.html.
There are no charges for the free service. You get charged only when the trial period ends.
For the charges that occurred from your credit card, please get in touch with our billing team to get this checked. You may connect with the team via the following page: https://helpx.adobe.com/contact.html or may reach out via phone using the contact number provided for your region on this page: https://helpx.adobe.com/contact/phone.html.
For additional info, please refer to - https://helpx.adobe.com/manage-account/kb/billing-faq.html
Regards,
Acrobat web team
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Valid Emails Bouncing
Valid emails are bouncing when trying to use Adobe Sign. I've tried canceling. Resaving and resending. Etc. Been happening since late yesterday.
1 voteHello Angie,
Thanks for your feedback. Are you still experiencing the issue? If so, would you please share more details about the issue?
Thank you!
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Invisible signatures
Sometimes Adobe Sign returns invisible signatures when I specifically make them 'visible' when preparing the form- is there a way to make all signatures visible?
1 voteHello Liam,
Thank you for your feedback. Would you please share more details on how you prepare the form?
Thank you!
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Excellent support system thanks for sharing
Thanks for sharing your services
2 votes -
Bakwass, not psf file compreasing
Bakwass, loauding not done
1 voteHi Sarika,
Sorry for any trouble caused. Can you please let us know what problem you are facing?
Thanks,
Acrobat web team
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Acrobat Pro not loading
I can't download Acrobat Pro onto this computer. So, since I'm paying monthly, I feel I'm not getting my money's worth.
1 vote -
export to word looks bad all of a sudden
Hi, I used your PDF to DOCX conversion just a few months ago, and it worked very well. I am using it now, and the output looks much worse - not something I can submit for my work. DId you guys change how the conversion works? Because now it provides no value for me.
1 voteHi John,
Thanks for reaching out and apology for the any trouble caused. In order to help investigate the problem, Can you please share the file if possible?
Thanks,
Shweta
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wrong billing
Why am I being billed when I already cancelled my trial order?
1 vote -
Love Adobe
I love Adobe!!
1 voteThank you, Denise. Great to see that you are loving the Adobe Acrobat Web product.
Regards,
Acrobat Web Team
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