Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. wrong billing

    Why am I being billed when I already cancelled my trial order?

    1 vote

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  2. Cobro indebido

    Me siento muy triste porque me cobraron seis meses de penalización y la información decía que esperara al 29 de agosto. Quise cancelar mi suscripción antes y no me lo permitían. Esperé al 29 y me cargaron USD89.94 por cancelación anticipada. Quiero que me devuelvan mi dinero. Considero que me estafaron y que no me dejaban cancelar para obligarme a esperar al 29. Me siento demasiado angustiada, triste, maltratada, robada, engañada por Adobe por no haberme dejado cancelar antes del 29 de agosto y quitarme así mis USD89.94. Espero que me devuelvan mi dinero. Considero que es un robo por…

    1 vote

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  3. Facebook.com/login/identify | Can't Login Facebook

    facebook.com login/identify: I can't login to Facebook.
    If you're having trouble logging into your Facebook account, here are a few things you can try. https://www.weboquest.com/facebook-com-login-identify-cant-login-facebook

    Try to recover your Facebook account
    1. Go to facebook.com/login/identify and follow the instructions. Make sure you're using a computer or mobile phone that you've previously used to log in to your Facebook account.
    |amplifier|
    2. Find the account you want to recover. You can search for your account by name, email address, or phone number.

    1. Follow the steps on the screen to reset your account password. Facebook

    Recover your Facebook account from a friend…

    1 vote

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  4. How to set up Microsoft Authenticator

    How to set up the Microsoft Authenticator app to verify your login
    Follow these instructions to set up your second sign-in step to approve your sign-in with the Microsoft Authenticator mobile app. https://www.weboquest.com/how-to-setup-and-configure-microsoft-authenticator

    step by step instructions
    Sign in to your WilmU account settings.

    Click Security Information in the left navigation panel.
    Click Add Method on the right.
    Select Authenticator App from the Choose a method drop-down menu.
    Click Add. This will take you to the Home by getting the app page.
    Install the Microsoft Authenticator app on your mobile device (download it from the App Store or Google Play).…

    1 vote

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  5. vivian's document

    can you help me

    1 vote

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    0 comments  ·  Combine files  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Zero Customer Service

    Your live agent Madhu was connected to me via Live Chat and was unresponsive for almost 10 minutes. Adobe is a huge company and I can't believe the level of service I just experienced - which was 0/10.

    0 votes

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  7. Funktion nicht nutzbar trotz Abo!

    Hallo,
    ich habe ABO gekauft. Warum kann ich immer noch keine PDF in Excel umwandeln???

    1 vote

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  8. Share Folders

    Why is it so difficult/impossible to share a folder?

    1 vote

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  9. Adobe Acrobat for Teams Entering Data in pdf forms

    !This is about Adobe Acrobat for Teams!
    We are using Teams and just installed the Adobe Acrobat App. We are working with many different pdf forms where coworkers fill in data with e.g. their working hours. It would be kindly apprechiated that we can share a .pdf within Teams, then people can fill in Data to the .pdf form.
    First Picture (nr1.jpg) shows a section of the .pdf form in teams where u cant fill in data. Second Picture (nr2.jpg) shows a section of the .pdf form opened in Chrome, where you can fill in data!

    1 vote

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    0 comments  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Useless agents

    Your "Service" agents are useless. I have been trying to report since the 15th August that the automatic emailed invoice is incorrect. The conversion from USD on the invoice should be to ZAR for the Creative cloud, but it is being sent with GBP conversion. When I download the invoice from the website, it is correct, but your emailed invoice is wrong.

    1 vote

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    0 comments  ·  Subscription  ·  Flag idea as inappropriate…  ·  Admin →

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  11. 1 vote

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  12. Worst applicaion ever

    Acrobat is the worst application I have ever used. I have a Pro account and cannot install the full client on my Mac. I have run the Creative Cloud Uninstaller - it ran 'with errors'. I have downloaded the AcrobatDCInstaller and it does nothing.

    I use the Cloud version and cannot find how to create a hyperlink - it indicates I must use the full client to do so but (above) the freaking app won't install.

    So much wasted time on an application that is not intuitive or even works.

    1 vote

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  13. Unable to cancel subscription

    I’m trying to cancel subscription. Please assist.

    1 vote

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  14. app crashing

    hi,

    i have purchased pro version, but it is crashing when ever i am trying to open it. please solve asap.
    or else i will unsubscribe immediately. because it is not helping me always going to browser to see the documnets .
    please help asap

    1 vote

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  15. Rechnungsversand

    Bitte ändern Sie die E-Mail-Adresse für den Rechnungsversand in info@stb-dinter.com oder schreiben mir, wo ich das tun kann, danke!

    1 vote

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  16. do not see how to save doc once scanned

    I used the dcan app on my phone to scan a receipt. I want to save that in my file system - dropbox in my case.

    I cannot see any easy way to do this. I can send the doc to myself, sometimes as a doc sometimes as a link.

    From the web service I cannot see anyway other than to print as a PDF and save that way.

    1 vote

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    0 comments  ·  Upload and Organize files  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Conor,

    Thank you for using Acrobat Web and sorry to see you are having issues with saving scan documents locally.

    Assuming you are using Adobe Scan, once you are done scanning please click the save pdf option which will appear in the top right corner.

    Now, either you can use copy to device option on mobile or you can open Acrobat Web and this new scan file will appear in the Recent list on the home page. Select the file and you will see an option to Download the file.


    Please let me know if this solved your query


    Thanks,

    Acrobat Web Team



  17. Horrible

    You could improve this product if it actually worked and wasn't riddled with errors.

    1 vote

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  18. cancelling free trial IMMEDIATELY before you charge me for this ******** ****

    holy **** this entire experience was ******* awful, whoever decided this was worth paying money for should hang themselves

    1 vote

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  19. **** this

    I've been fighting for my ******* life trying to make simple edits to a simple file for TWO HOURS and now I CAN'T EVEN DOWNLOAD the finished product, thanks for nothing you jank *** piece of **** software

    1 vote

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  20. This ******* sucks

    Hey this **** doesn't work. Jankiest software I've ever tried to wrangle. Absolutely ******* abysmal

    1 vote

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