5265 results found

1. poor processing

   Guys, please get this feature together. I have had errors on a very basic function. Just trying to compress a PDF. Now I have to go to a third party.

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   0 comments  ·  Export PDF  ·  Delete…  ·  Admin →
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   Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Kyle,

   Thanks for reaching out to us and apology for any trouble caused. In order to help you and doing further investigation of issue, please provide more info like any screenshot for error message or if you can provide file that is used.

   Thanks,
   Shweta

2. incorrect of all document

   يوجد خطأ بالملفات التي تحت الاجراء وهناك تكرار بالملفات المكتملة

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3. Version Control

   This is the WORST shared doc/cloud UX I've ever been forced to deal with. Adobe has literally amplified the version control issue. How do i opt out of your cloud and work with native docs instead?

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4. Horrendous UX on iPhone 13 pro

   This app does not work at all on the new iPhone 13 pro. It worked better on my old XS. My account doesn’t stay logged in despite selecting “stay logged in.” The entire user experience for sending a template is not functional. I’m not sure how it could be this messed up. Nothing works, or zooms. You can’t see many of the fields. The email field populates the first half of one letter. The screen doesn’t rotate. Holy **** this is an absolute mess. I’m switching to DocuSign immediately. You guys really messed up. Bad

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   0 comments  ·  Fill & Sign  ·  Edit…  ·  Delete…  ·  Admin →
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5. testo inserito non e lo stesso

   Come mai che la police Helvetica non c'è? e non vuole metterla. quando modifico una scritta in Helvetica, ci dovrebbe essere la stessa,..per non dover cambiare tutto il documento scritto in con la police fonte helvetica?

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   Under review  ·  1 comment  ·  Edit PDFs  ·  Delete…  ·  Admin →
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6. Unhappy feedback

   I would like to complain about the "bait and switch" tactic of allowing me to compress one PDF file without signing in, then offering to compress another file WITHOUT notification that in order to download the second file, I will need to sign in to an account. This is super lame, inconvenient and dims my perception of Adobe's brand.

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7. Small Subscription Plan for once in a while users for personal use

   I am not professional, I only need to use few tools of pdf like reduce size etc for personal use that too once or twice a year.

   Example use-case:
   * Filling up for medicalim, so create pdf of images and reduce and send.

   I could have easily spent 50Rs for this one time activity, like 50Rs for reduce files with limit of 50 or 70 files for few days(3-7).

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8. Cancel plan not found on website and no one answers the telephone

   I am not using this plan enough to justify this monthly fee.
   I was not able to find how to cancel my plan online.
   I was not able to reach anyone at the phone number listed on this monthly charge.
   
   PLEASE stop charging my Credit card for this monthly plan.

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   Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Donna,

   Glad to hear that you are able to get the resolution here.

   Thanks,
   Shweta

9. ?

   I cant open

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   Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

   Hi Southern,

   Thanks for reaching out. Are you trying to open a mp4 file? We dont support video files in document cloud today.

   Regards,
   Shweta

10. Use/change colours like in Illustrator/Photoshop

    As a student, working with PDFs usually involves many annotations & colours. The current UI for colours is quite clumsy:

    (1) The default colour palette has very limited options & can't be customised.

    (3) To use a colour outside of the default colour palette, the quickest way is to use the Properties Bar > other colour... > choose custom colour > (add to custom colours for "easier" access later) > OK.
    This takes at least 4 clicks every time I want to use colours of my own preference, not including my opacity preferences.

    (4) After using a custom colour & opacity, if I don't right click > make current properties default, the colour automatically changes to the last colour I used from the default palette. So I need to do this for every custom colour I use.

    ---

    Suggestions:

    (1) Use a colour panel similar to the ones in Illustrator & Photoshop. I look at all the available colours at one glance; & customise a colour once, then use it by clicking it once.

    (2) Save favourite palettes locally / to Creative Cloud so we don't have to customise it all over again next time.

    (3) Allow us to choose (as a global user preference, not every time when we want to) whether we want to continue using the last used colour & opacity (default or custom), & whether we want this behaviour when switching to another tool.

    As a student, working with PDFs usually involves many annotations & colours. The current UI for colours is quite clumsy:

    (1) The default colour palette has very limited options & can't be customised.

    (3) To use a colour outside of the default colour palette, the quickest way is to use the Properties Bar > other colour... > choose custom colour > (add to custom colours for "easier" access later) > OK.
    This takes at least 4 clicks every time I want to use colours of my own preference, not including my opacity preferences.

    (4) After using a custom colour &… more

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11. Adobe Acrobat DC is Terrible

    I have had the same problem repeatedly over the last month. While working the Adobe DC stops working. It takes an extremely long tome for customer service to help. I was being helped and now its been over an hour and three customer service agents later. I am still having the issue. Installing uninstalling. modifying. This is a terrible service

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12. Alterar cor de parte do documento ocultado

    Olá! Estou usando a ferramenta Ocultar em arquivos PDF. Sabem me dizer se consigo alterar a cor? Por exemplo, ao invés de preto usar um tom de cinza.

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    Resolved  ·  1 comment  ·  Edit PDFs  ·  Delete…  ·  Admin →
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13. Document won’t appear on my iPhone.

    I can’t see my document, although I linked the Adobe doc with my Apple ID.

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Barbara,

    Thanks for contacting us. Please let us know if you are still facing this issue?

    Regards,
    Shweta

14. Missing agreement in the Adobe apps

    We are actively use Adobe Acrobat for the e-signature. We would like to highlight that the Adobe apps need to be improved. Sometime the agreement that we sent to the approver, and the approver's apps doesn't appear that agreement.

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    0 comments  ·  Send for Signature  ·  Delete…  ·  Admin →
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    Need Info  ·  AdminRobert Kagramanov (Admin, Adobe) responded

    Hello,

    Thank you for your feedback. Could you please share more information about an issue? More detailed steps will help to understand the problem.

    Thanks,
    Robert

15. Easy to use

    Very easy to use! Thank you!

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    Resolved  ·  AdminShweta Sharda (Admin, Adobe) responded

    Thanks Cindy for using document cloud and we are glad that you like it.

    Regards,
    Shweta

16. Advanced Find on specific pages

    I would like Advanced Find tool to be able to search for a word, letter or number on a user specified range of pages. It would give me a shorter find list to go through.

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17. Perfectly **** experience

    This product experience is as **** as it gets so I guess you can't improve on that. **** perfected, well done!

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18. Bulk-change fillable fields on a document or template

    Make it possible to bulk-change fields on a signable form/template.

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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19. Can't edit, assign new permissions, or do literally anything, with a document that was authored, assigned, and released by myself. You suck!

    Let me get this straight.... I received a partially-executed agreement from my direct report. I assigned the entry fields (one-by-one...ugh!) because your template tool basically is inoperable. But because I have a typo in the first signatory's email address, I have to trash the whole thing!? Well, not always, says adobe. Okay, but I'm the first signatory, this is MY document for MY program in MY department, but I can't edit the signatory to be myself? WTF is that about. And now that adobe sign tools blew it on this agreement, I have to set up the form anew. But actually I can't do that either, because when I open the form - either in the email attachment from my direct report or in document cloud, it says the form is secured. Okay, again - I'm the author of the form, I'm the one that secured it, and I'm the one trying to start the whole process again because Adobe sucks - but I can't. Because why? Because your UX manager is a ******.

    Let me get this straight.... I received a partially-executed agreement from my direct report. I assigned the entry fields (one-by-one...ugh!) because your template tool basically is inoperable. But because I have a typo in the first signatory's email address, I have to trash the whole thing!? Well, not always, says adobe. Okay, but I'm the first signatory, this is MY document for MY program in MY department, but I can't edit the signatory to be myself? WTF is that about. And now that adobe sign tools blew it on this agreement, I have to set up the form anew. But… more

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20. Tool not working

    PDF compress tools is not working as one would expect the fonts not showing correctly after compression.

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Thanks Sioux for reaching out to us and apology fir the trouble. In order to investigate further, it would be great if you can share the original file with us.

    Regards,
    Shweta