1896 results found

1. Onscreen Ruler in Acrobat does not match distances measured by Measuring tool when using Custom resolution

   Hi there! In Acrobat, the rulers used to change size based on the Custom Resolution setting. I'm not sure when this broke, but it's not working anymore. Now when you change the Custom Resolution setting, the ruler stays the same size and does not measure accurately, compared to the Measure tool which does measure accurately.

   For an example, see the screenshot. In Preferences / Page Display / Resolution, the system setting is 111, but if I change it to 130 so that pages display larger at 100% resolution, the size of the ruler does not change. When I use the measure tool, it measures a length of 6.08 inches, but the onscreen ruler right next to it says that it is 7 inches.

   Based on the document size, that 6.08 inches measurement is accurate and the 7 inches on the onscreen ruler is wrong. So that is a bug.

   Next, a related feature request: For my screen, I really want to set the custom resolution to 112.5, so a physical ruler held up to the screen would give accurate measurements at 100% display size. Unfortunately, the Custom resolution field only takes integers. It would be great if I could use a decimal in that field.

   Hi there! In Acrobat, the rulers used to change size based on the Custom Resolution setting. I'm not sure when this broke, but it's not working anymore. Now when you change the Custom Resolution setting, the ruler stays the same size and does not measure accurately, compared to the Measure tool which does measure accurately.

   For an example, see the screenshot. In Preferences / Page Display / Resolution, the system setting is 111, but if I change it to 130 so that pages display larger at 100% resolution, the size of the ruler does not change. When I use the… more

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2. Major dissapointment

   I ABSOLUTELY do not like the new version of Acrobat Pro!!!!!!!!!! It is not user friendly at all!!!!!! Is there anyway to switch back to the old version? I use this program for my business on almost a daily basis. What used to take 5 minutes now takes me an hour just to find what used to be at my finger tips. PLEASE CHANGE IT BACK!!!!!!!

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3. Remove "Check out new e-sign tools" hint from the bottom of a side bar

   Remove "Check out new e-sign tools" hint from the bottom of a side bar.
   I am already familiar with this "new and revolutionary" feature...
   I don't need to find out about it every time I open Acrobat.

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4. Users should have the option to keep the navigation panes (with bookmarks and page thumbnails) on the left

   The new version of Acrobat moves tools to the left and navigation tools to the right without giving an option for users to customize the location. Having page navigation on the right is unergonomic because the natural reading order is left to right, and people click bookmark titles and page numbers before reading the page content. In books, the table of contents comes before the main content of the book, and you flip rightwards after choosing a chapter to read.

   With navigation on the left, the tools would be on the right-hand side in the new version. This makes intuitive sense as most people will pick up actual tools (like hammers, screwdrivers) with their right hand.

   All other Adobe software gives users several UI options. For example, Adobe Photoshop has several layout configurations for users (Essentials, Graphic and Web, Photography, Painting, etc.). There is no reason Acrobat cannot give users similar flexibility, especially when it comes to a configuration (i.e. bookmarks, pages on the left) that has been consistent for over a decade across all major PDF readers.

   The new version of Acrobat moves tools to the left and navigation tools to the right without giving an option for users to customize the location. Having page navigation on the right is unergonomic because the natural reading order is left to right, and people click bookmark titles and page numbers before reading the page content. In books, the table of contents comes before the main content of the book, and you flip rightwards after choosing a chapter to read.

   With navigation on the left, the tools would be on the right-hand side in the new version. This makes intuitive… more

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5. Please add the ability to create custom keyboard shortcuts or assign default hotkeys to items on the toolbar

   Hello:

   I would really appreciate if the Adobe team would consider implementing either the ability to allow custom keyboard shortcuts or assign default keyboard shortcuts (i.e., hotkeys) to shortcuts on the toolbar.

   If the second option to map hotkeys to toolbar shortcuts is implemented, I would really appreciate if by pressing the Alt key I could bring up a display of all shortcuts available. For example, please see the Microsoft Word image: if I press the Alt key, it displays all available keyboard shortcuts.

   The reason for my request is that I have the "Take snapshot" option added to the toolbar and often have to switch between the "Take Snapshot" and the "Selection tool" options, and repositioning the mouse cursor constantly is hindering my work. Please see the Adobe Acrobat image I have attached.

   Thank you very much for considering my request.

   Hello:

   I would really appreciate if the Adobe team would consider implementing either the ability to allow custom keyboard shortcuts or assign default keyboard shortcuts (i.e., hotkeys) to shortcuts on the toolbar.

   If the second option to map hotkeys to toolbar shortcuts is implemented, I would really appreciate if by pressing the Alt key I could bring up a display of all shortcuts available. For example, please see the Microsoft Word image: if I press the Alt key, it displays all available keyboard shortcuts.

   The reason for my request is that I have the "Take snapshot" option added to the… more

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6. Restrict ‘Save as pdf’ option for Encrypted/Do not forward emails

   Description : We would like to restrict the ‘save as pdf’ option for Encrypted/Do not forward emails only.
   Why the feature is needed : Currently we are able to use the ‘save as pdf’ option for Encrypted/Do not forward outlook emails - hence able to save and share the such emails to other users (who are not supposed to receive the info). Hence, we would need this restriction to eliminate the security gap.

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7. 'Go to next/prev bookmark' with keyboard shortcut

   As above. it is strange there is no such keyb. shortcut... :/

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8. Put the screen menu options back where they were and add the new features ther.

   I am frustrated by the view or placement changes of the menu. It seems the menu items on the top left (save, print, tools, etc.) are now on the right and the items on the right (editing menu) are now on the left side. Automatically I go to the left to get something and find it has been moved and have to look on the right, I am searching back and forth all day, very frustrating. I like the new editing features, but just leave the menus where they were and where we are used to it being. Your new tools should help us move quicker not have us searching back and forth for what you need. Please put the screen options back where they were and just add the new items in the respective area. Thanks for your consideration. Lisa

   I am frustrated by the view or placement changes of the menu. It seems the menu items on the top left (save, print, tools, etc.) are now on the right and the items on the right (editing menu) are now on the left side. Automatically I go to the left to get something and find it has been moved and have to look on the right, I am searching back and forth all day, very frustrating. I like the new editing features, but just leave the menus where they were and where we are used to it being. Your new… more

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9. Upgrade System Interface/Page Numbering Too Complicated and Most Other Functions as well

   Return to the previous version's interface. Reduce the additional steps added in new version and eliminate the over-complification of simple procedures. I just spent an hour trying to number my pages. I found the functions only after looking up on Google and searching for 20 minutes. But the windows themselves were absolutely NOT intuitive. I had to contact an agent. The first agent I got disconnected from. Bates numbering was made to appear as the only option, but the agent showed me how to find the plain numbers under header and footer on the edit toolbar. But via the previous interface, I did not want to even use the new one, as it requires 5-8 additional steps to Every action now. The agent showed me how to get back to old version. Carpal tunnel is still an issue with majority of workers! How does adding clicks and steps to simply numbering pages increase productivity?! I spent a total of an HOUR on page numbering, for a document that had only 8 pages!!!
   It is understood that the young people are running out of improvements to make, they lack the skills or clout to make new software, so they add unnecessarily to well loved programs and thereby complicate simple functions, create interfaces that are NOT intuitive at all, and generally cause mass depressions in office workers across the globe. I understand this is all done to generate more income. And, that is not acceptable.

   Return to the previous version's interface. Reduce the additional steps added in new version and eliminate the over-complification of simple procedures. I just spent an hour trying to number my pages. I found the functions only after looking up on Google and searching for 20 minutes. But the windows themselves were absolutely NOT intuitive. I had to contact an agent. The first agent I got disconnected from. Bates numbering was made to appear as the only option, but the agent showed me how to find the plain numbers under header and footer on the edit toolbar. But via the previous… more

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10. Acrobat Mobile: Add config controls to disable file location options and to fully remove message to grant permission to Allow File Access.

    When using a shared mobile device, we need to limit the visibility of previously accessed files by other users. This could be accomplished by removing access to the "On this device" option within Acrobat mobile.

    Secondly if we could remove the system from requesting permission to the "All file access" so that permission couldn't be granted by the user afterward.

    To summarize, here are the following requests for configuration options:

    1. Remove the "allow access to your files to view, modify, and save PDFs" See attached image 1Featurerequest

    2. The ability to hide "On this Device" as a file location selection. See attached image 2FeatureRequest

    3. Hide "PDF from emails Gmail" see attached image 3FeatureRequest

    4. Hide Adobe Scan and Browse more files

    When using a shared mobile device, we need to limit the visibility of previously accessed files by other users. This could be accomplished by removing access to the "On this device" option within Acrobat mobile.

    Secondly if we could remove the system from requesting permission to the "All file access" so that permission couldn't be granted by the user afterward.

    To summarize, here are the following requests for configuration options:

    1. Remove the "allow access to your files to view, modify, and save PDFs" See attached image 1Featurerequest

    2. The ability to hide "On this Device" as a file location selection. See… more

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11. Adobe not working after computer "sleep"

    Everytime my computer goes to sleep, Acrobat DC "hangs up" and I'm forced to close the application and reopen files.
    This seems like a new problem and an unnecessary glitch/inconvenience..

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12. Dynamic stamps in Adobe Cloud

    Do you intend to develop the possibility to apply dynamic stamps directly from Adobe Cloud rather than from Adobe Acrobat DC or Reader in order to avoid extra manipulations ?

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13. fill in form field button

    -The new update has the "Fill in Form Field" button in a prominent place on the toolbar and it is the only text looking button in the default toolbar. Everyone in my design office mistakenly thought it was the text box tool and was extremely frustrated trying to redline documents. As designers, we do not use this software primarily for forms or even text documents, but for reviewing and commenting on drawings. Though I customized my toolbar and added what I need, it is not possible to remove the Fill in Form button from the tool bar, or even to move it to a less prominent position. I am tech savvy and inquisitive, so I figured out the problem and how to get the buttons I need easily, but you cannot expect everyone to hover over the button, learn what it is used for and then figure out how to customize the toolbar. The DEFAULT toolbar should include some kind of regular text or comment button automatically, so that people over the age of 50 have even a chance of figuring it out on their own. Likewise, we users should be given the agency to remove unwanted tools, such as the Fill in Form button, in my case, from our toolbar. I have not once used it.

    -Separately, please stop making the comment pane pop up automatically or enable that as a customizable setting I can turn off. Since the update, Acrobat keeps interpreting all text in my architectural CAD drawings as comments and opens them all in the comments pane even though they are NOT comments. It is annoying.

    -Also, you should have a rotate page button in the toolbar by default and it should go both clock and counterclockwise. My drawings routinely export sideways and it's tedious to click edit and then the rotate button three times for every new document.

    -Finally, I have been submitting this request since college (10 years ago), but please make a way to easily split scanned spreads into individual pages IN PAGE ORDER. Most professors scan books as full two page spreads. Sometimes I want to print or export them to my tablet as single pages so that it is more legible. There is STILL no way to automatically split them which blows my mind. Instead you have to duplicate each page, crop each of the twice as many pages and arrange them manually into page order. Sometimes the documents are hundreds of pages. It is wild this is still not a feature.

    -The new update has the "Fill in Form Field" button in a prominent place on the toolbar and it is the only text looking button in the default toolbar. Everyone in my design office mistakenly thought it was the text box tool and was extremely frustrated trying to redline documents. As designers, we do not use this software primarily for forms or even text documents, but for reviewing and commenting on drawings. Though I customized my toolbar and added what I need, it is not possible to remove the Fill in Form button from the tool bar, or even to… more

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14. This pdf form requires a newer version of Adobe Acrobat

    When opening PDFs from various sources, I often receive a JS pop up stating "This pdf form requires a newer version of Adobe Acrobat...", in spite of having the latest version of Reader (23.008.20555 as of this post) installed. There are often multiple (as on 3-7+) popup dialogs that repeat this message whether OK or Cancel is pushed (the only difference being OK opens a browser window to redownload what I already have).

    The PDFs in question are often generated by 3rd parties, E.G. Tax preparation software online. One such recent example used iText 2.0.7, which uses PDF version 1.5 (Acrobat 6.x) to generate a client's 2023 US tax paperwork.

    Disabling JavaScript is the only way to disable these incorrect warnings. However, when doing so, a large yellow banner then brands the document with a warning that the document uses JS for some features, which may or may not apply. It can't then be dismissed. If enabled for use though, which may be necessary to completely view a document, the same series of warnings once again surfaces unnecessarily.

    I have found this irritating and very problematic BUG across a variety of PDF documents over the past few years. This needs to be addressed in Acrobat itself IMHO. If the version of Acrobat in use is newer than the document opened, this should not happen. The version check is failing.

    When opening PDFs from various sources, I often receive a JS pop up stating "This pdf form requires a newer version of Adobe Acrobat...", in spite of having the latest version of Reader (23.008.20555 as of this post) installed. There are often multiple (as on 3-7+) popup dialogs that repeat this message whether OK or Cancel is pushed (the only difference being OK opens a browser window to redownload what I already have).

    The PDFs in question are often generated by 3rd parties, E.G. Tax preparation software online. One such recent example used iText 2.0.7, which uses PDF version 1.5… more

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15. Zooming in bug, Windows

    Zooming in with "ctrl" and "+" keeps cycling from 100% to 95% (ie, when zooming in one increment, Acrobat automatically and immediately zooms back out by the same increment).

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16. 不要每次開啟都預設展開「所有工具」側欄

    不要每次開啟都預設展開「所有工具」側欄，九成以上情境用不到，非常佔位。建議提供選項讓使用者決定要不要展開。
    Don’t expand the “All Tools” sidebar by default every time I open it. It will not be used in more than 90% of situations and takes up a lot of space. I'd recommend you to provide options for users to decide whether to expand or not.

    2 votes

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17. Trashy application and garbage user experience

    I have been using Acrobat Read (paid) for 1 year.

    The application is trashy at its best.

    1. Had crashes when exporting from word to pdf. It crashes 3/6 times.

    2. Export to pdf from word was changed recently and the user experience was broken. After the export to pdf the user is moved from the existing line to the beggining of the document. If you do this 100 times per day and if you work continously with the export this is not work - the product that designed this is idiot. He should have asked the customers. This new „feature” was recently „introduced”. Another idiocy of the application. Another broken feature not designed for customers.

    3. Another broken feature is when you open a pdf in the read and you select view of 2 pages. It used to align both of the pages correctly into the view of the reader and when you were paging 200 pages document it would correctly align each 2 new pages into the view and you were viewing only the 2 pages. Right now after it was „fixed”, the scroll was designed so idiotic that you see 4 pages, and you need to manually align them. When you have a 200 pages document this is stupid.

    4. The product is continously updated and reinstalled, meaning the level of bugs is so high that the application needs to be continously in repair mode.

    This product is not designed for customers, is designed by idiots that are not using it and that dont know the customers.

    Thank you

    I have been using Acrobat Read (paid) for 1 year.

    The application is trashy at its best.

    1. Had crashes when exporting from word to pdf. It crashes 3/6 times.

    2. Export to pdf from word was changed recently and the user experience was broken. After the export to pdf the user is moved from the existing line to the beggining of the document. If you do this 100 times per day and if you work continously with the export this is not work - the product that designed this is idiot. He should have asked the customers. This new „feature” was… more

    3 votes

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18. Acrobat x64 always starts up in a Maximised Window

    Please provide a Preferences setting to choose the application window a style at startup i.e. Minimised, Normal, Maximised, Remember Last, .
    On my system (Windows 11 22H2) Acrobat x64 ALWAYS starts Maximised which I find very irritating as I use a large screen. Any setting in the Application Shortcut Properties (Run: ) is ignored. This should also be fixed.

    3 votes

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19. PDF/A warning cannot be dismissed

    In previous versions of Mac Reader, the blue info banner "This file claims compliance with the PDF/A standard and has been opened read-only to prevent modification" could be dismissed without side-effects by clicking on the circled-i symbol. In the otherwise much improved 2023.008 version, this useful capability has unfortunately been lost. That banner is an irritating waste of valuable screen space (for people like me who spend long hours doing research in PDF/A files) and should either go away automatically after a few seconds, or be dismissible as it was before.

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20. opening files in new tab

    There used to be button under Preferences->General where if you selected it, anytime you opened a new PDF file, it would open in a new window rather than in a new tab. There's still a space in the Preferences menu where it could go, almost like it was omitted unintentionally. Could we have that back pretty please? I need to view multiple PDFs simultaneously.

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