Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

Please provide the following information. You can post a new idea or search for ideas already submitted.


How it works:


  • Select the feedback forum for your product.
  • Browse ideas and vote for the ones you like.
  • You may also post a comment for the idea.
  • If your feature idea or issue is not listed, post it.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.


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  • My feedback
  1. (Not Responding)

    (Not Responding) - Too common now. Miss the old days before the latest round of updates. Fast load. Now have to wait about a minute before working on a document while ? happens and ties up resources. Thanks

    6 votes
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    Need Info  ·  5 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Singapore is not in the country list

    I can't purchase as I could not choose Singapore from the country list.

    1 vote
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    Under review  ·  0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Support Installations and Upgrades on macOS Case-Sensitive Volumes

    This request is being submitted at the suggestion of Adobe Support which was unable to provide effective support for Case Nº 0189220198. Of the 252 applications currently installed on our macOS Sierra system, only Acrobat Pro XI cannot be reinstalled or upgraded because the storage volumes are formatted as case-sensitive. The previously case-insensitive system volume on which Acrobat Pro XI version 11.0.20 had previously been installed was converted to a case-sensitive format. This was done by imaging the volume as a DMG file using Disk Utility, and then after reformatting as case-sensitive, the volume was restored using the ditto command…

    10 votes
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    4 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
    Planned  ·  Pratyush Dhoundiyal responded

    Hi Michael

    Thanks for your lucid explanation. This is already planned and very soon the issue would be resolved.

    Thanks

  4. Acrobat DC (Pro and Strandard) crashes because of memory usage

    When using large files, like the attached one, Acrobat crashes when it reaches a memory usage of more than aprox. 3.500 MB in Windows Task Manager.
    I could reproduce the issue, just by opening the page miniatures and a little scolling. It happens on different computers with 8 or 16GB RAM installed and with different Acrobat versions (DC Standard, DC Pro, XI Standard)
    The reason for the memory usage are probably the pictures in these files.

    14 votes
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    5 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  5. error using acrobat during free trial

    I downloaded the free trial and in the browser, it tells me I have 6 days left in the trial, but when I open the program on the desktop, it tells me that my trial expired.

    3 votes
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    3 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for bringing this to our notice. We have forwarded this to relevant team to look into and if any further information required, we will get back.

  6. Better update UX

    Acrobat will sometimes generate a pop-up that says "Update completed!" with two options: "Restart Now" and "Cancel". Naturally, I assumed that "Restart Now" meant restart Acrobat. Because that's what it means in every other application on my computer, from Firefox and Chrome, to Intellij, to Microsoft Word, to Steam, and so on. In reality, that innocuous looking button immediately restarted my entire computer, without any sort of warning or confirmation prompt. I've twice lost work (from other applications, like my web browser) because I forgot that in Adobe's world, a user is going to want to immediately restart their entire…

    2 votes
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  7. 3 votes
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    Need Info  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Adobe Acrobat Windows 10 Crash

    My Acrobat DC is randomly crashing and I don't know why. I have unistalled and reinstalled it twice. I have done EVERYTHING on your webpage about fixing crashes. Nothing helps.

    29 votes
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    Under review  ·  15 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →

    I am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?

  10. an old glitch remaining...

    The rectangle of the update in Adobe Acrobat DC latest version still shows the black pixellated contour surrounding the header.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  11. I have had the most unimaginably bad customer experience today with you products.

    I have had the most unimaginably bad customer experience today with you products. I bought a new computer (MacBook) and attempted to load the software I purchased in 2015. For the last 8 hours I (or one of our people here at our company) have been trying to contact you or work through your chat capability or simply follow some instructions (not findable) to complete this simple task. No success. Could you please have someone contact me as soon as possible.

    2 votes
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    Under review  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bug - Name in top Right Corner Constantly Changes

    I have changed my name a few months ago. When my account was created I went by a different name. I have updated my account to show my new name. It seems like every .pdf I open shows a different name. Sometimes it shows my old name and sometimes my new name. I have tried signing completely out and back in, same issue. It happens randomly. Steps to re-produce the issue is to just open a .pdf file. Environment - Windows 10, domain joined computer.

    1 vote
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    Under review  ·  0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  13. Your customer support chat is IMPOSSIBLE to find, sends me in endless useless circles, and redirects me to useless forum articles having no

    Your customer support chat is IMPOSSIBLE to find, sends me in endless useless circles, and redirects me to useless forum articles having nothing to do with my situation. I actually had to trick your system about my situation to get to support chat. My company pays handsomely for this software, which includes chat support, and should not have to waste time as such. We have over 150 licenses with ya'll and you left us hung out to dry. This is not acceptable customer service. Correct immediately.

    6 votes
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    Under review  ·  2 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow Adobe Acrobat DC (Enterprise Named License) To Roam With User

    Please make it possible to Roam the User's login from PC to PC in a networked environment. My users sometimes move from desk to desk so it is frustrating to have the users login/logout every time they go to a new PC. We would like them to be able to log in once and then be auto-logged into every other machine they sign on to with their networked login (roaming profile).

    5 votes
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    6 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  15. How do I make Adobe the default program to open documents - using iMac Sierra 10.12.5

    I was using a different program as the default program to open documents but I don't like it so I want to go back to Adobe but I can't figure out how to change it, it doesn't give me the option to make it the default program even though I deleted the other program, now it defaults to Preview.

    1 vote
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    Under review  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  16. Flatten Pages Does Not Properly Accept Named Parameters

    When using JavaScript flattenPages use of the named parameters does not work. Using this.flattenPages(0, 5) will flatten pages 1 through 6 of an 8 page document but this.flattenPages({nStart: 0, nEnd: 6}) flattens all pages.

    Acrobat Pro subscription 2017.009,2044, Windows 10 Home 64 bit.

    2 votes
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  17. Recognize NVIDIA high-end GPU on Dell Precision Mobile Workstations with Optimus

    Acrobat DC Pro does not recognize NVIDIA high-end Workstation GPU on Optimus- enabled Dell mobile workstations. EVERY other software does, just not Adobe's. Please Fix!

    We use many of these systems for Engineering and purchase many Adobe Acrobat pro for Workstations. Looking for other options due to Adobe's poor GPU performance.

    Dell Precision M5510:
    16.0GB RAM, i7-6820HQ

    Operating System: Windows 10 Pro, 64-bit
    DirectX version: 12.0
    GPU processor: Quadro M1000M
    Driver version: 375.86
    Direct3D API version: 12
    Direct3D feature level: 11_0
    CUDA Cores: 512
    Core clock: 993 MHz
    Memory data rate: 5010 MHz
    Memory interface: 128-bit
    Memory bandwidth: 80.16 GB/s …

    2 votes
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  18. can't unsubscribe from promotional emails https://www.adobe.com/form.unsubscribe.action

    I tried to unsubscribe from the promotional emails.

    When I went through the unsubscribe process – it erred out and said the page could not be found.

    1 vote
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  19. Missing sign in force closes an unsaved pdf form!

    I have several computers I'm using Creative Cloud on. I can't keep up which is signed in and out. I work a lot with pdf forms. What happens is I'm filling an important form and suddenly Acrobat DC just quits without any warning, not asking whether to save. All work is completely lost and not retrievable! Then I can normally do the sign out from other computers and sign in the current computer (with my Adobe ID), but it's too late, the work is already lost.

    It's a terrible problem and should be fixed immediately.

    If the user has an…

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback. We are looking into this. Meanwhile could you please let us know whether Acrobat which is not signed in quits immediately after launch or after a while. If it quits after a while, could you please let us know the time period say 1 minute or 5 minutes or more which Acrobat takes to quit on launch.

  20. Adobe Acrobat and Reader 2015

    For enterprise use, it has too many breadcrumbs to learn more and free downloads. For business use and confidentiality, these links need to be easily removed or hidden from view with the customization tool.

    1 vote
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    1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We discussed about this particular issue and we do not have any plans to work on it in immediate future. However, we’ll have it in our radar and might revisit at an appropriate time in future.

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